Hesk - helpdesk software - Page 27 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.4

Last post by Klemen « Sun Aug 17, 2025 10:20 am
Replies: 4
by Klemen » Wed Jun 11, 2025 6:46 pm

4 Replies

572 Views

Last post by Klemen
Sun Aug 17, 2025 10:20 am
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30805 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Mark as resolved, notify all users

Last post by Klemen « Thu Jun 02, 2016 5:43 pm
Replies: 1
by spicotte » Wed Jun 01, 2016 7:46 pm

1 Replies

512 Views

Last post by Klemen
Thu Jun 02, 2016 5:43 pm
receive ticket with more than 1 email

Last post by svierzoski « Fri May 27, 2016 12:20 pm
Replies: 2
by svierzoski » Wed Mar 09, 2016 3:14 pm

2 Replies

869 Views

Last post by svierzoski
Fri May 27, 2016 12:20 pm
Missing Emails in Pop3 Fetching Process

Last post by Klemen « Wed May 25, 2016 3:48 pm
Replies: 3
by rconstant » Tue May 24, 2016 6:42 pm

3 Replies

434 Views

Last post by Klemen
Wed May 25, 2016 3:48 pm
problem with attachment

Last post by svierzoski « Tue May 24, 2016 5:52 pm
Replies: 2
by svierzoski » Tue May 24, 2016 3:02 pm

2 Replies

556 Views

Last post by svierzoski
Tue May 24, 2016 5:52 pm
How to create tickets by importing CSV?

Last post by Klemen « Tue May 24, 2016 11:15 am
Replies: 1
by pengguna » Tue May 24, 2016 10:46 am

1 Replies

267 Views

Last post by Klemen
Tue May 24, 2016 11:15 am
SMTP Server Error

Last post by Klemen « Tue May 24, 2016 10:15 am
Replies: 1
by ict » Mon May 23, 2016 11:35 pm

1 Replies

418 Views

Last post by Klemen
Tue May 24, 2016 10:15 am
Notification e-mails going to customers, but not to HESK users

Last post by Klemen « Fri May 20, 2016 11:52 am
Replies: 1
by GreyKnight » Wed May 18, 2016 7:45 pm

1 Replies

437 Views

Last post by Klemen
Fri May 20, 2016 11:52 am
Submit a new task from extrenal script

Last post by Klemen « Fri May 13, 2016 7:04 pm
Replies: 3
by scz » Tue May 10, 2016 7:23 am

3 Replies

1128 Views

Last post by Klemen
Fri May 13, 2016 7:04 pm
Display ticket by category by default

Last post by schurmann.c « Tue May 10, 2016 12:51 pm
Replies: 2
by schurmann.c » Tue May 10, 2016 8:44 am

2 Replies

325 Views

Last post by schurmann.c
Tue May 10, 2016 12:51 pm
Piping options?

Last post by Klemen « Fri May 06, 2016 2:31 pm
Replies: 3
by tdiaz » Thu Apr 28, 2016 10:38 am

3 Replies

541 Views

Last post by Klemen
Fri May 06, 2016 2:31 pm
Centralized Authentication System

Last post by Klemen « Wed May 04, 2016 6:42 am
Replies: 1
by ixeous » Wed May 04, 2016 3:49 am

1 Replies

316 Views

Last post by Klemen
Wed May 04, 2016 6:42 am
HESK Script Error - Fresh Installation

Last post by benoneal89 « Mon May 02, 2016 3:01 pm
Replies: 4
by benoneal89 » Sun May 01, 2016 2:03 pm

4 Replies

968 Views

Last post by benoneal89
Mon May 02, 2016 3:01 pm
Install error, Mods 2.5.5 clean install, stops on 2.1.1

Last post by mkoch227 « Mon May 02, 2016 5:14 pm
Replies: 1
by anjitech » Mon May 02, 2016 2:31 pm

1 Replies

601 Views

Last post by mkoch227
Mon May 02, 2016 5:14 pm
"Features" in 2.6.7 (and some in older versions)

Last post by Klemen « Sun May 01, 2016 3:13 pm
Replies: 1
by Treblig » Thu Apr 28, 2016 8:07 pm

1 Replies

918 Views

Last post by Klemen
Sun May 01, 2016 3:13 pm
problem new version 2.6.7

Last post by Klemen « Tue Apr 26, 2016 11:59 am
Replies: 1
by osmanemre » Tue Apr 26, 2016 11:31 am

1 Replies

516 Views

Last post by Klemen
Tue Apr 26, 2016 11:59 am
Receiving and replying to Twitter DMs in HESK

Last post by texttt « Tue Apr 26, 2016 11:47 am
Replies: 7
by texttt » Mon Apr 25, 2016 9:30 am

7 Replies

881 Views

Last post by texttt
Tue Apr 26, 2016 11:47 am
Update 2.6.7 - Error 500

Last post by Klemen « Sat Apr 23, 2016 10:39 am
Replies: 3
by jones » Sat Apr 23, 2016 9:16 am

3 Replies

1324 Views

Last post by Klemen
Sat Apr 23, 2016 10:39 am
How update to 2.6.7 if i have admin folder renamed

Last post by Klemen « Thu Apr 21, 2016 6:54 am
Replies: 1
by Hidroxid » Wed Apr 20, 2016 7:31 pm

1 Replies

387 Views

Last post by Klemen
Thu Apr 21, 2016 6:54 am
If after making a search the words are erased, the box results should not disappear?

Last post by Klemen « Thu Apr 21, 2016 6:53 am
Replies: 1
by Hidroxid » Wed Apr 20, 2016 3:57 pm

1 Replies

343 Views

Last post by Klemen
Thu Apr 21, 2016 6:53 am
Item found in search knowledge base is not displayed when the same words are searched in the subject of a new ticket

Last post by Klemen « Thu Apr 21, 2016 6:52 am
Replies: 1
by Hidroxid » Wed Apr 20, 2016 3:53 pm

1 Replies

489 Views

Last post by Klemen
Thu Apr 21, 2016 6:52 am
Cannot connect to MySQL

Last post by Klemen « Tue Apr 19, 2016 6:40 am
Replies: 1
by itau » Tue Apr 19, 2016 1:07 am

1 Replies

334 Views

Last post by Klemen
Tue Apr 19, 2016 6:40 am
function suggestion: custom field

Last post by Klemen « Mon Apr 18, 2016 4:48 pm
Replies: 3
by Barlos » Mon Apr 18, 2016 7:59 am

3 Replies

1619 Views

Last post by Klemen
Mon Apr 18, 2016 4:48 pm
New version of HESK: 2.6.7

Last post by Klemen « Mon Apr 18, 2016 4:46 pm

by Klemen » Mon Apr 18, 2016 4:46 pm

0 Replies

4538 Views

Last post by Klemen
Mon Apr 18, 2016 4:46 pm
Bug fix - private messages pagination not working

Last post by araviski « Wed Apr 13, 2016 11:48 am
Replies: 2
by araviski » Tue Apr 05, 2016 2:54 pm

2 Replies

618 Views

Last post by araviski
Wed Apr 13, 2016 11:48 am
how to change the url on the knowledge base articules

Last post by Klemen « Wed Apr 06, 2016 11:23 am
Replies: 1
by mini » Tue Apr 05, 2016 9:40 pm

1 Replies

12797 Views

Last post by Klemen
Wed Apr 06, 2016 11:23 am
Send a ticket automatically without user intervention

Last post by Klemen « Wed Apr 06, 2016 11:22 am
Replies: 3
by Hidroxid » Mon Apr 04, 2016 11:10 pm

3 Replies

727 Views

Last post by Klemen
Wed Apr 06, 2016 11:22 am
CRON job SMTP Authentication

Last post by Klemen « Tue Apr 05, 2016 12:09 pm
Replies: 1
by farrukh » Tue Apr 05, 2016 8:12 am

1 Replies

437 Views

Last post by Klemen
Tue Apr 05, 2016 12:09 pm
POP3 fetch ignores some emails

Last post by admec « Mon Apr 04, 2016 10:28 am
Replies: 3
by admec » Mon Apr 04, 2016 6:51 am

3 Replies

969 Views

Last post by admec
Mon Apr 04, 2016 10:28 am
Bug fix - Suggest with utf8 accents éèà

Last post by araviski « Sat Apr 02, 2016 5:38 am
Replies: 5
by araviski » Wed Mar 23, 2016 3:44 pm

5 Replies

1204 Views

Last post by araviski
Sat Apr 02, 2016 5:38 am
Lost user and password to my support site

Last post by Klemen « Sat Mar 26, 2016 12:08 pm
Replies: 4
by GlenH » Sat Mar 26, 2016 7:43 am

4 Replies

618 Views

Last post by Klemen
Sat Mar 26, 2016 12:08 pm
Knowledgebase dont show anything in admin mode

Last post by Klemen « Fri Mar 18, 2016 7:07 am
Replies: 3
by Hidroxid » Thu Mar 17, 2016 10:06 pm

3 Replies

812 Views

Last post by Klemen
Fri Mar 18, 2016 7:07 am
Avoid signature changes for staff users

Last post by Klemen « Thu Mar 17, 2016 3:13 pm
Replies: 1
by Hidroxid » Wed Mar 16, 2016 11:38 pm

1 Replies

383 Views

Last post by Klemen
Thu Mar 17, 2016 3:13 pm
Duplicate tickets/few questions

Last post by Klemen « Mon Mar 07, 2016 5:37 pm
Replies: 1
by daddy-cool » Mon Mar 07, 2016 2:30 pm

1 Replies

907 Views

Last post by Klemen
Mon Mar 07, 2016 5:37 pm
Multiple emails

Last post by Klemen « Sun Mar 06, 2016 3:32 pm
Replies: 1
by lafore » Sun Mar 06, 2016 3:25 pm

1 Replies

1006 Views

Last post by Klemen
Sun Mar 06, 2016 3:32 pm
Missing tickets

Last post by Klemen « Sun Mar 06, 2016 3:12 pm
Replies: 1
by lafore » Sun Mar 06, 2016 2:25 pm

1 Replies

371 Views

Last post by Klemen
Sun Mar 06, 2016 3:12 pm
Any idea why knowledge base management is not available?

Last post by Klemen « Sun Feb 28, 2016 10:47 am
Replies: 5
by stevea7777 » Tue Apr 19, 2011 5:03 pm

5 Replies

692 Views

Last post by Klemen
Sun Feb 28, 2016 10:47 am
Auto-deletion of Attachments...

Last post by Klemen « Sat Feb 27, 2016 9:04 am
Replies: 1
by cwshubby » Sat Feb 27, 2016 3:33 am

1 Replies

573 Views

Last post by Klemen
Sat Feb 27, 2016 9:04 am
Summary tickets in Knowledgebase

Last post by Klemen « Sat Feb 27, 2016 9:03 am
Replies: 1
by Adson » Thu Feb 25, 2016 6:08 pm

1 Replies

259 Views

Last post by Klemen
Sat Feb 27, 2016 9:03 am
Multi language categories and articles

Last post by Klemen « Thu Feb 25, 2016 7:21 am
Replies: 4
by HowardTheDuck » Fri Aug 26, 2011 6:57 am

4 Replies

767 Views

Last post by Klemen
Thu Feb 25, 2016 7:21 am
How to add "Was this artcile helpful" Yes/No

Last post by Klemen « Sun Feb 21, 2016 9:49 am
Replies: 1
by clio_pasta » Sun Feb 21, 2016 5:51 am

1 Replies

544 Views

Last post by Klemen
Sun Feb 21, 2016 9:49 am
Assign ticket categories to specific users

Last post by jgold723 « Fri Feb 19, 2016 5:31 pm
Replies: 1
by jgold723 » Fri Feb 19, 2016 5:11 pm

1 Replies

460 Views

Last post by jgold723
Fri Feb 19, 2016 5:31 pm
Change sequential ID - first / start number

Last post by mkoch227 « Fri Feb 19, 2016 12:16 pm
Replies: 4
by jones » Thu Feb 18, 2016 10:53 am

4 Replies

1524 Views

Last post by mkoch227
Fri Feb 19, 2016 12:16 pm
Piggy back on Wordpress database?

Last post by Klemen « Mon Feb 15, 2016 7:18 pm
Replies: 1
by jgold723 » Mon Feb 15, 2016 7:00 pm

1 Replies

482 Views

Last post by Klemen
Mon Feb 15, 2016 7:18 pm
logo when generating new Ticket

Last post by Klemen « Thu Feb 11, 2016 3:59 pm
Replies: 3
by svierzoski » Thu Feb 11, 2016 1:32 pm

3 Replies

705 Views

Last post by Klemen
Thu Feb 11, 2016 3:59 pm
Changing required fields based on ticket type

Last post by Klemen « Wed Feb 10, 2016 7:26 pm
Replies: 3
by microcosm » Wed Feb 10, 2016 3:35 pm

3 Replies

564 Views

Last post by Klemen
Wed Feb 10, 2016 7:26 pm
can I custom "Powered by Help Desk Software HESK, brought to you by SysAid"

Last post by Klemen « Mon Feb 08, 2016 1:16 pm
Replies: 1
by clio_pasta » Mon Feb 08, 2016 4:20 am

1 Replies

1068 Views

Last post by Klemen
Mon Feb 08, 2016 1:16 pm
Remove Header and Footer from Admin

Last post by vinman57 « Sun Feb 07, 2016 5:06 pm
Replies: 13
by vinman57 » Thu Jan 28, 2016 7:23 pm

13 Replies

4272 Views

Last post by vinman57
Sun Feb 07, 2016 5:06 pm
will customization be lost on update

Last post by Klemen « Fri Feb 05, 2016 11:02 am
Replies: 1
by wesselw » Fri Feb 05, 2016 10:47 am

1 Replies

260 Views

Last post by Klemen
Fri Feb 05, 2016 11:02 am
Question on search funtion

Last post by Klemen « Fri Feb 05, 2016 10:59 am
Replies: 1
by clio_pasta » Fri Feb 05, 2016 5:33 am

1 Replies

440 Views

Last post by Klemen
Fri Feb 05, 2016 10:59 am
Emails are not getting line breaks

Last post by Klemen « Wed Feb 03, 2016 12:02 pm
Replies: 8
by vinman57 » Mon Feb 01, 2016 2:45 pm

8 Replies

1672 Views

Last post by Klemen
Wed Feb 03, 2016 12:02 pm

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