Automatic post

Helpdesk for my helpdesk software

Moderator: mkoch227

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Mangoz
Posts: 17
Joined: Mon Jul 04, 2016 4:34 pm

Automatic post

Post by Mangoz »

Script URL: http://www.hesk.com/demo.php
Version of script: 2.6.7


How to automatically create a record in the table. For example according to the calendar?

Perhaps on the basis of the creation of the ticket . Or automatically push the send button .
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Automatic post

Post by Klemen »

The only built-in way to do this is if your application can send an email and you use Hesk email piping/pop3 fetching to turn the email into ticket.

Anything other than that needs to be custom coded so you will probably need to hire a PHP developer.
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