How to create tickets by importing CSV?

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pengguna
Posts: 1
Joined: Tue May 24, 2016 10:40 am

How to create tickets by importing CSV?

Post by pengguna »

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Hi

I have not installed Hesk but I need to know how to do the following before I can proceed.

How do I automatically create tickets by importing CSV with lots of data?

How can I assign the tickets created to certain users while importing the CSV?

Please help.

Thanks
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: How to create tickets by importing CSV?

Post by Klemen »

Hesk does not support importing tickets from CSV.

To achieve this you would need to code this functionality yourself (or hire a PHP developer for help).
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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