Display ticket by category by default

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Moderator: mkoch227

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schurmann.c
Posts: 2
Joined: Tue May 10, 2016 8:18 am

Display ticket by category by default

Post by schurmann.c »

Hello,

I would like to display my list of ticket in the admin panel sort by category by defautl.

Do you have any idea how i can do that ?

Thank you.
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Display ticket by category by default

Post by Klemen »

When in admin panel:

1. in the "Show tickets" form select "More options" (if not already displayed)
2. in the "Sort by:" select "Category" (if not available, add "Category" to the list in Settings > Ticket list)
3. in "Options:" select "Make this my default view"
4. click "Show tickets"
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schurmann.c
Posts: 2
Joined: Tue May 10, 2016 8:18 am

Re: Display ticket by category by default

Post by schurmann.c »

Oh god i'm sorry i've been searching for this for days and never saw the default button.

thank you for the answer and sorry for the dumb question.
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