Hesk - helpdesk software - Page 14 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

170 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30668 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

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Last post

Don't send "New Ticket" email to certain email addresses

Last post by Klemen « Thu Jun 24, 2021 9:40 am
Replies: 1
by chris.sedgwick » Wed Jun 23, 2021 8:25 am

1 Replies

328 Views

Last post by Klemen
Thu Jun 24, 2021 9:40 am
Error Can't connect to database!

Last post by Klemen « Thu Jun 24, 2021 9:39 am
Replies: 2
by fanta » Thu Jun 24, 2021 7:45 am

2 Replies

825 Views

Last post by Klemen
Thu Jun 24, 2021 9:39 am
HESK removes images attached by outside users

Last post by Klemen « Fri Jun 18, 2021 2:10 pm
Replies: 1
by OceanWind115 » Fri Jun 18, 2021 1:26 am

1 Replies

334 Views

Last post by Klemen
Fri Jun 18, 2021 2:10 pm
HESK can't start new Session

Last post by Klemen « Thu Jun 17, 2021 8:23 pm
Replies: 7
by Kilian_TravelRadar » Tue Jun 15, 2021 2:34 pm

7 Replies

1503 Views

Last post by Klemen
Thu Jun 17, 2021 8:23 pm
Tickets List - Change Column Order

Last post by Klemen « Wed Jun 16, 2021 4:42 pm
Replies: 1
by Lukosius » Wed Jun 16, 2021 8:36 am

1 Replies

572 Views

Last post by Klemen
Wed Jun 16, 2021 4:42 pm
How to hide username from Admin Panel

Last post by Klemen « Wed Jun 16, 2021 7:54 am
Replies: 3
by MikroTik » Wed Jun 16, 2021 7:34 am

3 Replies

491 Views

Last post by Klemen
Wed Jun 16, 2021 7:54 am
Remove Maintenance Mode message

Last post by Lukosius « Wed Jun 16, 2021 7:52 am
Replies: 2
by Lukosius » Wed Jun 16, 2021 5:15 am

2 Replies

379 Views

Last post by Lukosius
Wed Jun 16, 2021 7:52 am
IP WHOIS

Last post by Klemen « Tue Jun 15, 2021 7:44 pm
Replies: 1
by GezusK » Tue Jun 15, 2021 7:35 pm

1 Replies

714 Views

Last post by Klemen
Tue Jun 15, 2021 7:44 pm
Version 3.2.2 - Customer message not avail in ticket screen

Last post by brian.blakenz « Tue Jun 15, 2021 11:45 am
Replies: 4
by brian.blakenz » Tue Jun 15, 2021 2:08 am

4 Replies

466 Views

Last post by brian.blakenz
Tue Jun 15, 2021 11:45 am
Hesk - Automatically assign due date to ticket

Last post by Behalf « Mon Jun 14, 2021 8:10 am
Replies: 2
by Behalf » Mon Jun 14, 2021 7:55 am

2 Replies

563 Views

Last post by Behalf
Mon Jun 14, 2021 8:10 am
knowledge base not visible

Last post by Klemen « Sun Jun 13, 2021 4:46 pm
Replies: 1
by marcinb » Sun Jun 13, 2021 7:49 am

1 Replies

815 Views

Last post by Klemen
Sun Jun 13, 2021 4:46 pm
in the knoledge base, ODS files are not accepted

Last post by alfonsSF « Fri Jun 11, 2021 9:13 am
Replies: 2
by alfonsSF » Thu Jun 10, 2021 5:43 am

2 Replies

371 Views

Last post by alfonsSF
Fri Jun 11, 2021 9:13 am
Splitting tickets

Last post by Phil2 « Thu Jun 10, 2021 7:59 am
Replies: 2
by Phil2 » Thu Jun 10, 2021 1:15 am

2 Replies

313 Views

Last post by Phil2
Thu Jun 10, 2021 7:59 am
Can we Restrict Selected Staff from Entering Ticket

Last post by Klemen « Wed Jun 09, 2021 12:24 pm
Replies: 1
by afeer » Wed Jun 09, 2021 10:36 am

1 Replies

474 Views

Last post by Klemen
Wed Jun 09, 2021 12:24 pm
Customizing the CSS file

Last post by Klemen « Tue Jun 08, 2021 12:50 pm
Replies: 4
by Siamak » Wed Jun 02, 2021 7:57 am

4 Replies

438 Views

Last post by Klemen
Tue Jun 08, 2021 12:50 pm
Can Resolve Tickets of selected/allowed Categories Only

Last post by Klemen « Tue Jun 08, 2021 12:49 pm
Replies: 3
by afeer » Mon Jun 07, 2021 11:26 am

3 Replies

741 Views

Last post by Klemen
Tue Jun 08, 2021 12:49 pm
Bug: Special characters like ä ö ü in username do not work

Last post by Klemen « Sat Jun 05, 2021 12:27 pm
Replies: 3
by DReffects » Thu Jun 03, 2021 10:11 pm

3 Replies

669 Views

Last post by Klemen
Sat Jun 05, 2021 12:27 pm
due date is not working

Last post by fab « Fri Jun 04, 2021 7:08 am
Replies: 8
by fab » Wed Jun 02, 2021 10:13 am

8 Replies

1309 Views

Last post by fab
Fri Jun 04, 2021 7:08 am
Don't use "&" in the username for the db

Last post by Klemen « Wed Jun 02, 2021 8:13 am
Replies: 1
by Lancairtalk » Wed Jun 02, 2021 12:27 am

1 Replies

268 Views

Last post by Klemen
Wed Jun 02, 2021 8:13 am
Is possible to use HTML in emails ?

Last post by filips « Tue Jun 01, 2021 8:01 pm
Replies: 4
by filips » Mon May 31, 2021 9:55 am

4 Replies

378 Views

Last post by filips
Tue Jun 01, 2021 8:01 pm
Hesk 3, remove line breaks on date-time

Last post by mikemco « Wed May 26, 2021 8:31 pm
Replies: 2
by mikemco » Tue May 25, 2021 1:08 pm

2 Replies

523 Views

Last post by mikemco
Wed May 26, 2021 8:31 pm
Blank attachments

Last post by kedstac « Thu May 20, 2021 2:42 pm
Replies: 2
by kedstac » Wed May 19, 2021 1:29 pm

2 Replies

306 Views

Last post by kedstac
Thu May 20, 2021 2:42 pm
Reply to customer

Last post by sandipom2004 « Wed May 19, 2021 8:05 am
Replies: 10
by timtrott » Tue Mar 16, 2021 2:34 am

10 Replies

5227 Views

Last post by sandipom2004
Wed May 19, 2021 8:05 am
Emailing HESK via Address book not creating a ticket

Last post by JHenckel « Fri May 14, 2021 5:41 pm
Replies: 2
by JHenckel » Wed Apr 28, 2021 7:25 pm

2 Replies

643 Views

Last post by JHenckel
Fri May 14, 2021 5:41 pm
Automatic note attached to customer's e-mail

Last post by Klemen « Thu May 13, 2021 7:37 pm
Replies: 3
by sf442 » Thu May 13, 2021 2:45 pm

3 Replies

426 Views

Last post by Klemen
Thu May 13, 2021 7:37 pm
(Solved) Forgot ticket ID mailer

Last post by shadedk « Tue May 11, 2021 1:48 pm
Replies: 2
by shadedk » Thu May 06, 2021 12:59 pm

2 Replies

921 Views

Last post by shadedk
Tue May 11, 2021 1:48 pm
Bug report: Private Knowledgebase articles do not display in subcategories

Last post by Klemen « Fri May 07, 2021 6:23 pm
Replies: 3
by OceanWind115 » Thu May 06, 2021 9:35 pm

3 Replies

515 Views

Last post by Klemen
Fri May 07, 2021 6:23 pm
How to change the default "search In" list order

Last post by wesselw17@gmail.com « Wed May 05, 2021 8:58 am
Replies: 2
by wesselw17@gmail.com » Wed Apr 21, 2021 8:26 am

2 Replies

380 Views

Last post by wesselw17@gmail.com
Wed May 05, 2021 8:58 am
Sending Email

Last post by Klemen « Tue May 04, 2021 1:36 pm
Replies: 6
by jeanguy123 » Thu Apr 29, 2021 7:52 am

6 Replies

661 Views

Last post by Klemen
Tue May 04, 2021 1:36 pm
Data truncated for column 'overdue_email_sent' at row 1

Last post by OCReactive « Thu Apr 29, 2021 6:07 pm
Replies: 4
by OCReactive » Wed Apr 28, 2021 4:01 pm

4 Replies

1866 Views

Last post by OCReactive
Thu Apr 29, 2021 6:07 pm
Direct link does not work

Last post by Klemen « Thu Apr 29, 2021 4:52 pm
Replies: 9
by fab » Tue Apr 27, 2021 6:05 pm

9 Replies

1408 Views

Last post by Klemen
Thu Apr 29, 2021 4:52 pm
Protection against spammers and unwanted.

Last post by audiomonk « Thu Apr 29, 2021 4:51 pm
Replies: 2
by audiomonk » Thu Apr 29, 2021 10:25 am

2 Replies

378 Views

Last post by audiomonk
Thu Apr 29, 2021 4:51 pm
Cannot install HESK

Last post by Klemen « Thu Apr 29, 2021 7:05 am
Replies: 4
by markanthony » Wed Apr 28, 2021 2:36 pm

4 Replies

718 Views

Last post by Klemen
Thu Apr 29, 2021 7:05 am
Can we translate knowledgebase articles ?

Last post by fab « Wed Apr 28, 2021 7:41 pm
Replies: 2
by fab » Wed Apr 28, 2021 10:59 am

2 Replies

520 Views

Last post by fab
Wed Apr 28, 2021 7:41 pm
Keep Ticket status when updating

Last post by Klemen « Wed Apr 28, 2021 6:34 pm
Replies: 2
by trainyoucan » Wed Apr 28, 2021 10:08 am

2 Replies

671 Views

Last post by Klemen
Wed Apr 28, 2021 6:34 pm
waiting for reply status does not change after customer answer

Last post by Klemen « Wed Apr 28, 2021 6:27 pm
Replies: 1
by fab » Wed Apr 28, 2021 1:21 pm

1 Replies

546 Views

Last post by Klemen
Wed Apr 28, 2021 6:27 pm
install script not running

Last post by bguile « Tue Apr 20, 2021 7:50 pm
Replies: 2
by bguile » Tue Apr 20, 2021 6:17 pm

2 Replies

279 Views

Last post by bguile
Tue Apr 20, 2021 7:50 pm
IMAP - Mail fetching from Linux Mail server

Last post by GerhardH « Mon Apr 19, 2021 12:10 pm
Replies: 4
by GerhardH » Wed Apr 14, 2021 2:48 pm

4 Replies

705 Views

Last post by GerhardH
Mon Apr 19, 2021 12:10 pm
pop3 not working

Last post by b_bharath « Sat Apr 17, 2021 2:31 pm
Replies: 2
by b_bharath » Thu Apr 15, 2021 3:01 pm

2 Replies

320 Views

Last post by b_bharath
Sat Apr 17, 2021 2:31 pm
some emails (not all) have not been included in the HESK database

Last post by Klemen « Sat Apr 17, 2021 11:51 am
Replies: 1
by MFA » Tue Apr 13, 2021 2:43 pm

1 Replies

557 Views

Last post by Klemen
Sat Apr 17, 2021 11:51 am
Weird Migration issue

Last post by Klemen « Sat Apr 17, 2021 11:49 am
Replies: 1
by chrisdevelop » Mon Apr 12, 2021 10:55 pm

1 Replies

456 Views

Last post by Klemen
Sat Apr 17, 2021 11:49 am
Change name on form

Last post by chrisdevelop « Sat Apr 03, 2021 11:26 am
Replies: 2
by chrisdevelop » Sat Apr 03, 2021 10:40 am

2 Replies

579 Views

Last post by chrisdevelop
Sat Apr 03, 2021 11:26 am
Import article

Last post by Klemen « Thu Mar 25, 2021 7:07 pm
Replies: 1
by Reboot » Thu Mar 25, 2021 7:04 pm

1 Replies

257 Views

Last post by Klemen
Thu Mar 25, 2021 7:07 pm
Delay when replying/closing tickets

Last post by dpbarry « Thu Mar 25, 2021 4:41 pm
Replies: 7
by dpbarry » Wed Feb 03, 2021 10:54 am

7 Replies

876 Views

Last post by dpbarry
Thu Mar 25, 2021 4:41 pm
Logo on print ticket

Last post by wesselw17@gmail.com « Thu Mar 25, 2021 7:56 am
Replies: 2
by wesselw17@gmail.com » Thu Mar 25, 2021 7:35 am

2 Replies

359 Views

Last post by wesselw17@gmail.com
Thu Mar 25, 2021 7:56 am
Rich Text - Auto Link URL?

Last post by aaron « Wed Mar 24, 2021 7:41 pm
Replies: 4
by aaron » Wed Mar 24, 2021 6:40 pm

4 Replies

471 Views

Last post by aaron
Wed Mar 24, 2021 7:41 pm
Rich Text Broken When Updating from 3.2.0 to 3.2.2

Last post by Klemen « Wed Mar 24, 2021 6:56 pm
Replies: 3
by aaron » Wed Mar 24, 2021 5:29 pm

3 Replies

451 Views

Last post by Klemen
Wed Mar 24, 2021 6:56 pm
MariaDB?

Last post by Klemen « Wed Mar 24, 2021 7:26 am
Replies: 1
by scuba » Tue Mar 23, 2021 11:34 pm

1 Replies

295 Views

Last post by Klemen
Wed Mar 24, 2021 7:26 am
Custom emails overwritten on updates?

Last post by Klemen « Tue Mar 23, 2021 8:04 pm
Replies: 1
by Heppa » Tue Mar 23, 2021 1:29 am

1 Replies

274 Views

Last post by Klemen
Tue Mar 23, 2021 8:04 pm
Customizing for logo and theme in 3.1.0

Last post by Klemen « Tue Mar 23, 2021 8:01 pm
Replies: 6
by Richardmax » Sun Apr 26, 2020 3:21 am

6 Replies

3372 Views

Last post by Klemen
Tue Mar 23, 2021 8:01 pm

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