Show Tickets section stays open

Helpdesk for my helpdesk software

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GezusK
Posts: 25
Joined: Fri Nov 16, 2007 11:13 pm

Show Tickets section stays open

Post by GezusK »

Script URL:
Version of script: 3.2.3
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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After using the Show Tickets section to adjust my Default view, the section stays open. It no longer collapses down to be hidden. Clickiing the Less options does hide it, but only until the next refresh. Not a huge deal, but it does cause more scrolling to get to the Find a Ticket section, which I use more often.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Show Tickets section stays open

Post by Klemen »

Do it like this:

1. in the form, select your desired options
2. check "Make this my default view"
3. click "Less options"
4. click "Show tickets"
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