Assign all categories to staff [WISHLISH]

Helpdesk for my helpdesk software

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sl_christian
Posts: 3
Joined: Sun Aug 08, 2021 10:08 am

Assign all categories to staff [WISHLISH]

Post by sl_christian »

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Hosting company: HESK
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I'm missing a function to assign all current and future categories to staff. Today, I can assign all current categories to a staff member, but new categories will then have to be assigned to all my staff members manually.

Would it be possible to create an option called "All categories" in a future version af HESK?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Assign all categories to staff [WISHLISH]

Post by Klemen »

Good point. This is useful if you want to limit access to features, but allow access to all categories.

I've added it to our to-do list. Definitely something that will be added in the future, but no promises how fast we will get to this.
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