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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

188 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30669 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Views

Last post

Feature request: send email in case customer send new messag

Last post by Klemen « Sun Apr 19, 2015 8:20 am
Replies: 1
by peopleinside_it » Sat Apr 18, 2015 3:35 pm

1 Replies

416 Views

Last post by Klemen
Sun Apr 19, 2015 8:20 am
Email received directly into Hesk help software

Last post by Klemen « Fri Apr 17, 2015 2:41 pm
Replies: 1
by superformation » Fri Apr 17, 2015 10:50 am

1 Replies

12380 Views

Last post by Klemen
Fri Apr 17, 2015 2:41 pm
Column addtion at staff home screen

Last post by jeetusaini85 « Thu Apr 16, 2015 9:54 am
Replies: 2
by jeetusaini85 » Thu Apr 16, 2015 8:48 am

2 Replies

792 Views

Last post by jeetusaini85
Thu Apr 16, 2015 9:54 am
Custom Field

Last post by alcazar « Thu Apr 16, 2015 9:33 am
Replies: 1
by heberpcl » Wed Apr 15, 2015 4:30 pm

1 Replies

544 Views

Last post by alcazar
Thu Apr 16, 2015 9:33 am
Upgrading from 2.5.3 to 2.6.2 - can't connect to dataase

Last post by Klemen « Thu Apr 16, 2015 8:06 am
Replies: 6
by mauripop » Tue Mar 31, 2015 11:23 pm

6 Replies

615 Views

Last post by Klemen
Thu Apr 16, 2015 8:06 am
Tickets system

Last post by Klemen « Thu Apr 16, 2015 8:04 am
Replies: 1
by vbluis » Wed Apr 15, 2015 9:01 pm

1 Replies

12140 Views

Last post by Klemen
Thu Apr 16, 2015 8:04 am
[SOLVED] email fetching doesn't work

Last post by steraffi « Wed Apr 15, 2015 1:27 pm
Replies: 5
by steraffi » Tue Apr 14, 2015 4:40 pm

5 Replies

1009 Views

Last post by steraffi
Wed Apr 15, 2015 1:27 pm
Inventory

Last post by adrhohmann « Wed Apr 15, 2015 10:59 am
Replies: 4
by adrhohmann » Tue Apr 14, 2015 11:52 am

4 Replies

16464 Views

Last post by adrhohmann
Wed Apr 15, 2015 10:59 am
Report to Excel

Last post by zeighty « Mon Apr 13, 2015 4:38 pm
Replies: 10
by raulone » Tue May 13, 2014 7:50 pm

10 Replies

27176 Views

Last post by zeighty
Mon Apr 13, 2015 4:38 pm
CKE editor add

Last post by 1983 « Mon Apr 06, 2015 11:07 am
Replies: 6
by 1983 » Wed Mar 25, 2015 6:55 am

6 Replies

1062 Views

Last post by 1983
Mon Apr 06, 2015 11:07 am
Status - print.php

Last post by jones « Sat Apr 04, 2015 10:12 am
Replies: 2
by jones » Sat Apr 04, 2015 8:48 am

2 Replies

513 Views

Last post by jones
Sat Apr 04, 2015 10:12 am
HESK-Customer didn't read this reply yet - Not Working

Last post by Klemen « Fri Apr 03, 2015 12:52 pm
Replies: 1
by maniekandan55 » Fri Apr 03, 2015 12:24 pm

1 Replies

384 Views

Last post by Klemen
Fri Apr 03, 2015 12:52 pm
Ticket status link in customer autoresponse not working

Last post by Klemen « Wed Apr 01, 2015 6:38 pm
Replies: 1
by jgagnon » Wed Apr 01, 2015 6:21 pm

1 Replies

189 Views

Last post by Klemen
Wed Apr 01, 2015 6:38 pm
Category dependent links in navigation

Last post by snifty « Tue Mar 31, 2015 8:45 am
Replies: 2
by snifty » Mon Mar 30, 2015 11:57 am

2 Replies

433 Views

Last post by snifty
Tue Mar 31, 2015 8:45 am
Extension '.../inc/mail/hesk_pipe.php' not present.

Last post by Jenny « Sat Mar 28, 2015 2:05 pm
Replies: 5
by Jenny » Thu Mar 26, 2015 9:43 am

5 Replies

623 Views

Last post by Jenny
Sat Mar 28, 2015 2:05 pm
Permission Denied downloading attachment from Notes

Last post by Klemen « Sat Mar 28, 2015 10:12 am
Replies: 1
by franku » Sat Mar 28, 2015 2:21 am

1 Replies

511 Views

Last post by Klemen
Sat Mar 28, 2015 10:12 am
Email flood after enabling POP3 Fetching

Last post by subsonic68 « Fri Mar 27, 2015 5:29 pm
Replies: 2
by subsonic68 » Fri Mar 27, 2015 2:51 pm

2 Replies

384 Views

Last post by subsonic68
Fri Mar 27, 2015 5:29 pm
Reply to ticket from different emailaddress

Last post by Klemen « Fri Mar 27, 2015 2:51 pm
Replies: 1
by lhaperen » Thu Mar 26, 2015 2:10 pm

1 Replies

302 Views

Last post by Klemen
Fri Mar 27, 2015 2:51 pm
HESK Time

Last post by Klemen « Wed Mar 25, 2015 5:03 pm
Replies: 21
by bastiaan.c » Tue Apr 15, 2014 10:48 pm
1

2
21 Replies

4214 Views

Last post by Klemen
Wed Mar 25, 2015 5:03 pm
feature request you can add in hesk 3.0

Last post by Klemen « Tue Mar 24, 2015 5:21 pm
Replies: 1
by arcanisgk » Mon Mar 23, 2015 9:34 pm

1 Replies

472 Views

Last post by Klemen
Tue Mar 24, 2015 5:21 pm
One feature request i hope you can add in hesk 3.0

Last post by Klemen « Sun Mar 22, 2015 9:31 am
Replies: 1
by jessar94 » Sat Mar 21, 2015 7:45 pm

1 Replies

501 Views

Last post by Klemen
Sun Mar 22, 2015 9:31 am
upgrade 0.94.1 => 2.6.2

Last post by chimel « Thu Mar 19, 2015 2:10 pm
Replies: 2
by chimel » Thu Mar 19, 2015 1:00 pm

2 Replies

14126 Views

Last post by chimel
Thu Mar 19, 2015 2:10 pm
Problem with XML export content

Last post by Klemen « Wed Mar 18, 2015 4:49 pm
Replies: 4
by turbo80 » Mon Sep 01, 2014 12:56 pm

4 Replies

749 Views

Last post by Klemen
Wed Mar 18, 2015 4:49 pm
New version of HESK: 2.6.2

Last post by Klemen « Wed Mar 18, 2015 4:03 pm

by Klemen » Wed Mar 18, 2015 4:03 pm

0 Replies

4944 Views

Last post by Klemen
Wed Mar 18, 2015 4:03 pm
Possibly bug: Status closed and %%MESSAGE%%

Last post by alve89 « Tue Mar 17, 2015 4:47 pm
Replies: 8
by alve89 » Mon Mar 16, 2015 4:33 pm

8 Replies

1179 Views

Last post by alve89
Tue Mar 17, 2015 4:47 pm
Got an error after update from 2.5.3 to 2.6.1

Last post by Klemen « Sun Mar 15, 2015 9:23 am
Replies: 1
by mustang325 » Fri Mar 13, 2015 11:24 pm

1 Replies

508 Views

Last post by Klemen
Sun Mar 15, 2015 9:23 am
Category Manager

Last post by alcazar « Sat Mar 14, 2015 5:14 pm
Replies: 6
by alcazar » Fri Jun 14, 2013 2:33 pm

6 Replies

1538 Views

Last post by alcazar
Sat Mar 14, 2015 5:14 pm
Translated email files still show up in English

Last post by defbest « Fri Mar 13, 2015 11:22 am
Replies: 1
by defbest » Fri Mar 13, 2015 9:37 am

1 Replies

190 Views

Last post by defbest
Fri Mar 13, 2015 11:22 am
Time Server X GMT Zone

Last post by ancientt « Mon Mar 09, 2015 8:27 pm
Replies: 1
by clecio » Tue Aug 05, 2008 8:09 pm

1 Replies

1072 Views

Last post by ancientt
Mon Mar 09, 2015 8:27 pm
Install HESK - Demo

Last post by Klemen « Thu Mar 05, 2015 9:41 am
Replies: 1
by jones » Thu Mar 05, 2015 8:57 am

1 Replies

467 Views

Last post by Klemen
Thu Mar 05, 2015 9:41 am
Centering Header and Footer.txt [SOLVED]

Last post by Klemen « Wed Mar 04, 2015 11:14 am
Replies: 9
by RBlack » Sat Feb 28, 2015 5:35 pm

9 Replies

1439 Views

Last post by Klemen
Wed Mar 04, 2015 11:14 am
Predifined text in message area

Last post by vahns « Tue Mar 03, 2015 5:07 pm

by vahns » Tue Mar 03, 2015 5:07 pm

0 Replies

4910 Views

Last post by vahns
Tue Mar 03, 2015 5:07 pm
Error saving settings page

Last post by mfdfire « Mon Mar 02, 2015 12:12 am
Replies: 3
by mfdfire » Sat Feb 28, 2015 6:56 pm

3 Replies

1094 Views

Last post by mfdfire
Mon Mar 02, 2015 12:12 am
Subject included in webform ticket link?

Last post by Klemen « Sun Mar 01, 2015 3:19 pm
Replies: 7
by J_E_F_F » Sat Dec 13, 2014 8:14 pm

7 Replies

1590 Views

Last post by Klemen
Sun Mar 01, 2015 3:19 pm
Show ticket owner to customer on page options

Last post by ancientt « Fri Feb 27, 2015 9:47 pm
Replies: 2
by ancientt » Fri Feb 27, 2015 7:09 pm

2 Replies

14289 Views

Last post by ancientt
Fri Feb 27, 2015 9:47 pm
can't view 'Resolved, In Progress or On Hold' tickets

Last post by mkoch227 « Thu Feb 26, 2015 9:34 pm
Replies: 2
by outsourcedit » Thu Feb 26, 2015 5:13 pm

2 Replies

751 Views

Last post by mkoch227
Thu Feb 26, 2015 9:34 pm
New version of HESK: 2.6.1

Last post by Klemen « Thu Feb 26, 2015 9:38 am

by Klemen » Thu Feb 26, 2015 9:38 am

0 Replies

5126 Views

Last post by Klemen
Thu Feb 26, 2015 9:38 am
Editing "Email" prompt in submit a ticket

Last post by mfdfire « Thu Feb 26, 2015 1:43 am
Replies: 4
by mfdfire » Wed Feb 25, 2015 4:59 am

4 Replies

1095 Views

Last post by mfdfire
Thu Feb 26, 2015 1:43 am
How do I add non staff users

Last post by Klemen « Wed Feb 25, 2015 5:24 pm
Replies: 1
by BradleyKZN » Wed Feb 25, 2015 10:42 am

1 Replies

258 Views

Last post by Klemen
Wed Feb 25, 2015 5:24 pm
custom fields value store in database

Last post by Klemen « Wed Feb 25, 2015 7:13 am
Replies: 1
by deserteagle369 » Wed Feb 25, 2015 2:50 am

1 Replies

1024 Views

Last post by Klemen
Wed Feb 25, 2015 7:13 am
pop3 fetch signature

Last post by stijnvan « Tue Feb 24, 2015 12:33 pm
Replies: 6
by stijnvan » Tue Feb 24, 2015 6:36 am

6 Replies

1619 Views

Last post by stijnvan
Tue Feb 24, 2015 12:33 pm
Adding Ticket statuses

Last post by hielkio « Tue Feb 24, 2015 10:06 am
Replies: 18
by IsMyWebsite » Thu Feb 28, 2013 5:48 pm
1

2
18 Replies

6507 Views

Last post by hielkio
Tue Feb 24, 2015 10:06 am
task timeout to 0

Last post by stijnvan « Tue Feb 24, 2015 6:30 am
Replies: 2
by stijnvan » Mon Feb 23, 2015 10:41 am

2 Replies

824 Views

Last post by stijnvan
Tue Feb 24, 2015 6:30 am
special need

Last post by steraffi « Mon Feb 23, 2015 5:44 pm
Replies: 2
by steraffi » Mon Feb 23, 2015 1:14 pm

2 Replies

596 Views

Last post by steraffi
Mon Feb 23, 2015 5:44 pm
Notify staff mail, new ticket

Last post by lupolo « Mon Feb 23, 2015 8:21 am
Replies: 6
by lupolo » Fri Feb 20, 2015 2:36 pm

6 Replies

2118 Views

Last post by lupolo
Mon Feb 23, 2015 8:21 am
New version of HESK: 2.6.0

Last post by Klemen « Sun Feb 22, 2015 1:29 pm

by Klemen » Sun Feb 22, 2015 1:29 pm

0 Replies

4893 Views

Last post by Klemen
Sun Feb 22, 2015 1:29 pm
HESK version 2.6.0 BETA (test version)

Last post by Klemen « Sun Feb 22, 2015 11:32 am
Replies: 20
by Klemen » Tue Dec 30, 2014 4:25 pm
1

2
20 Replies

3595 Views

Last post by Klemen
Sun Feb 22, 2015 11:32 am
POP3 Fetch

Last post by Klemen « Sat Feb 21, 2015 4:09 pm
Replies: 5
by ruffmeister » Wed Jul 16, 2014 7:37 am

5 Replies

1921 Views

Last post by Klemen
Sat Feb 21, 2015 4:09 pm
Fetching Multiple POP3 accounts

Last post by Klemen « Sat Feb 21, 2015 9:42 am
Replies: 1
by stijnvan » Fri Feb 20, 2015 9:53 pm

1 Replies

386 Views

Last post by Klemen
Sat Feb 21, 2015 9:42 am
CronJob

Last post by lupolo « Fri Feb 20, 2015 7:47 pm
Replies: 4
by lupolo » Fri Feb 20, 2015 12:05 pm

4 Replies

925 Views

Last post by lupolo
Fri Feb 20, 2015 7:47 pm

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