Version of script: 2.6.2
I am tearing my hair out - can upload attachments in the admin notes section of a ticket - but can not download the attachment in the admin notes section of a ticket.
When downloading the attachment I get Permission denied.
It is only in the admin notes section that I have a problem - in the customer attachments it works fine.
Permission Denied downloading attachment from Notes
Moderator: mkoch227
Re: Permission Denied downloading attachment from Notes
This sounds like session problems.
Does it work if you try it in the HESK demo?
http://www.hesk.com/demo/admin/
(try uploading a small <100kb gif, png or jpg file)
Do you have the original HESK files or any modifications?
Does it work if you try it in the HESK demo?
http://www.hesk.com/demo/admin/
(try uploading a small <100kb gif, png or jpg file)
Do you have the original HESK files or any modifications?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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You should follow me on Twitter hereHelp desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools