Hesk - helpdesk software - Page 22 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.4

Last post by Klemen « Sun Aug 17, 2025 10:20 am
Replies: 4
by Klemen » Wed Jun 11, 2025 6:46 pm

4 Replies

560 Views

Last post by Klemen
Sun Aug 17, 2025 10:20 am
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30804 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

license issue after update 2.8.1

Last post by Klemen « Tue May 29, 2018 7:47 am
Replies: 2
by kerstens » Mon May 28, 2018 2:31 pm

2 Replies

358 Views

Last post by Klemen
Tue May 29, 2018 7:47 am
Can the reply email include the answer instead of just a link to the ticket thread?

Last post by Klemen « Mon May 28, 2018 12:25 pm
Replies: 3
by pdxdoug » Thu May 24, 2018 5:45 pm

3 Replies

772 Views

Last post by Klemen
Mon May 28, 2018 12:25 pm
Restrict Public Knowledgebase Articles to verified users

Last post by Klemen « Sun May 27, 2018 6:06 pm
Replies: 1
by pdxdoug » Sat May 26, 2018 3:05 pm

1 Replies

318 Views

Last post by Klemen
Sun May 27, 2018 6:06 pm
Could use a time saver here

Last post by boionfire81 « Sat May 26, 2018 5:54 pm
Replies: 10
by boionfire81 » Fri May 25, 2018 9:20 am

10 Replies

2045 Views

Last post by boionfire81
Sat May 26, 2018 5:54 pm
[NEED HELP] HESK Problems

Last post by Klemen « Fri May 25, 2018 11:23 am
Replies: 1
by NebelRebell » Fri May 25, 2018 10:31 am

1 Replies

303 Views

Last post by Klemen
Fri May 25, 2018 11:23 am
500+ old tickets came in all of a sudden

Last post by Klemen « Fri May 25, 2018 6:07 am
Replies: 1
by vanetworking » Thu May 24, 2018 6:48 pm

1 Replies

339 Views

Last post by Klemen
Fri May 25, 2018 6:07 am
SPECS for HESK version 2.8.1

Last post by bigdog1025 « Sat May 19, 2018 5:37 am
Replies: 2
by bigdog1025 » Sat May 19, 2018 2:52 am

2 Replies

396 Views

Last post by bigdog1025
Sat May 19, 2018 5:37 am
sending via Exchange SMTP fails

Last post by Klemen « Thu May 17, 2018 5:34 pm
Replies: 7
by admec » Fri Jan 05, 2018 8:19 am

7 Replies

1266 Views

Last post by Klemen
Thu May 17, 2018 5:34 pm
Close ticket view

Last post by Klemen « Wed May 16, 2018 1:05 pm
Replies: 7
by leigh » Sat Jan 27, 2018 6:11 pm

7 Replies

1999 Views

Last post by Klemen
Wed May 16, 2018 1:05 pm
modify the word "knowledge"

Last post by Klemen « Thu May 10, 2018 5:33 pm
Replies: 1
by andy65 » Thu May 10, 2018 3:14 pm

1 Replies

240 Views

Last post by Klemen
Thu May 10, 2018 5:33 pm
disable ability to send answer at custom from operator in admin area

Last post by Klemen « Thu May 10, 2018 5:32 pm
Replies: 1
by andy65 » Thu May 10, 2018 3:19 pm

1 Replies

213 Views

Last post by Klemen
Thu May 10, 2018 5:32 pm
Admin Timeout Infuriating

Last post by Klemen « Sat Apr 21, 2018 10:31 am
Replies: 1
by RockinAdmin » Fri Apr 20, 2018 9:37 pm

1 Replies

458 Views

Last post by Klemen
Sat Apr 21, 2018 10:31 am
Hesk Links have become nearly invisible using custom header

Last post by bigdog1025 « Fri Apr 20, 2018 7:48 pm
Replies: 2
by bigdog1025 » Thu Apr 19, 2018 6:31 am

2 Replies

396 Views

Last post by bigdog1025
Fri Apr 20, 2018 7:48 pm
EMAIL ISSUES

Last post by Klemen « Wed Apr 18, 2018 2:54 pm
Replies: 1
by andre » Wed Apr 18, 2018 2:46 pm

1 Replies

428 Views

Last post by Klemen
Wed Apr 18, 2018 2:54 pm
Auto refresh does not work with HESK 2.7.6

Last post by Klemen « Wed Apr 18, 2018 2:16 pm
Replies: 3
by mcaneel » Tue Apr 17, 2018 8:28 am

3 Replies

420 Views

Last post by Klemen
Wed Apr 18, 2018 2:16 pm
ATTACHMENT ERROR

Last post by bigdog1025 « Wed Apr 18, 2018 1:56 am
Replies: 3
by bigdog1025 » Mon Apr 16, 2018 8:21 pm

3 Replies

445 Views

Last post by bigdog1025
Wed Apr 18, 2018 1:56 am
[SOLVED] check default character fields controllo campi default

Last post by serpe76 « Fri Apr 06, 2018 7:27 pm
Replies: 4
by serpe76 » Thu Mar 22, 2018 10:49 am

4 Replies

432 Views

Last post by serpe76
Fri Apr 06, 2018 7:27 pm
404 error when posting specific canned response

Last post by George « Fri Apr 06, 2018 7:11 am
Replies: 2
by George » Thu Apr 05, 2018 6:47 pm

2 Replies

937 Views

Last post by George
Fri Apr 06, 2018 7:11 am
Moving to SSL, Replace http to https in KB articles

Last post by mkoch227 « Fri Apr 06, 2018 12:58 am
Replies: 1
by cwshubby » Thu Apr 05, 2018 11:56 pm

1 Replies

550 Views

Last post by mkoch227
Fri Apr 06, 2018 12:58 am
Deleting attachments directory contents?

Last post by Klemen « Wed Apr 04, 2018 7:59 pm
Replies: 7
by cwshubby » Thu Jul 17, 2014 3:43 am

7 Replies

2405 Views

Last post by Klemen
Wed Apr 04, 2018 7:59 pm
Little bug

Last post by Klemen « Sat Mar 24, 2018 8:36 pm
Replies: 1
by topoldo » Sat Mar 24, 2018 2:09 pm

1 Replies

916 Views

Last post by Klemen
Sat Mar 24, 2018 8:36 pm
Suggestion to add in Hesk

Last post by Klemen « Thu Mar 22, 2018 8:42 am
Replies: 1
by tuneup » Thu Mar 22, 2018 1:36 am

1 Replies

615 Views

Last post by Klemen
Thu Mar 22, 2018 8:42 am
Changing wording on login screen

Last post by Klemen « Tue Mar 13, 2018 4:18 pm
Replies: 1
by leigh » Tue Mar 13, 2018 3:37 pm

1 Replies

602 Views

Last post by Klemen
Tue Mar 13, 2018 4:18 pm
Spam the application

Last post by Klemen « Wed Mar 07, 2018 1:56 pm
Replies: 1
by svierzoski » Wed Mar 07, 2018 12:34 pm

1 Replies

484 Views

Last post by Klemen
Wed Mar 07, 2018 1:56 pm
Auto-assign doesn't work sometimes

Last post by macdavid « Mon Mar 05, 2018 1:51 pm
Replies: 8
by macdavid » Fri Feb 23, 2018 2:57 pm

8 Replies

941 Views

Last post by macdavid
Mon Mar 05, 2018 1:51 pm
Configure auto-create ticket from email on HESK

Last post by Klemen « Mon Mar 05, 2018 12:34 pm
Replies: 1
by kimsin » Mon Mar 05, 2018 2:45 am

1 Replies

633 Views

Last post by Klemen
Mon Mar 05, 2018 12:34 pm
New version of HESK: 2.7.6

Last post by Klemen « Thu Mar 01, 2018 8:10 am

by Klemen » Thu Mar 01, 2018 8:10 am

0 Replies

4745 Views

Last post by Klemen
Thu Mar 01, 2018 8:10 am
how can i get Knowledgebase by language

Last post by Klemen « Mon Feb 26, 2018 7:37 am
Replies: 3
by raykai » Sat Feb 24, 2018 11:51 am

3 Replies

863 Views

Last post by Klemen
Mon Feb 26, 2018 7:37 am
[solved] how can i translate footer file ?

Last post by raykai « Sat Feb 24, 2018 11:37 am
Replies: 2
by raykai » Fri Feb 16, 2018 2:26 am

2 Replies

757 Views

Last post by raykai
Sat Feb 24, 2018 11:37 am
Error while updating to latest update 2.5.5 to 2.7.5

Last post by Klemen « Wed Feb 21, 2018 12:38 pm
Replies: 4
by shobzz87 » Fri Feb 16, 2018 6:53 am

4 Replies

873 Views

Last post by Klemen
Wed Feb 21, 2018 12:38 pm
Bug report: Links in custom fields

Last post by Klemen « Fri Feb 09, 2018 7:12 pm
Replies: 1
by adridolf » Thu Feb 08, 2018 10:09 pm

1 Replies

271 Views

Last post by Klemen
Fri Feb 09, 2018 7:12 pm
Fails to fetch emails when subject contains non latin UTF-8 characters.

Last post by mrz123 « Thu Feb 08, 2018 4:46 am
Replies: 2
by mrz123 » Wed Feb 07, 2018 10:32 am

2 Replies

262 Views

Last post by mrz123
Thu Feb 08, 2018 4:46 am
Multi-company HESK instance / scraping alternate email address from message?

Last post by Klemen « Fri Feb 02, 2018 10:17 am
Replies: 1
by rotaryracer » Thu Feb 01, 2018 11:04 am

1 Replies

701 Views

Last post by Klemen
Fri Feb 02, 2018 10:17 am
Add Status

Last post by Klemen « Thu Jan 11, 2018 7:50 pm
Replies: 1
by Davidccna » Thu Jan 11, 2018 12:43 pm

1 Replies

244 Views

Last post by Klemen
Thu Jan 11, 2018 7:50 pm
Can I Customized Hesk

Last post by mkoch227 « Tue Jan 09, 2018 10:16 pm
Replies: 1
by Nadrah » Tue Jan 09, 2018 5:43 pm

1 Replies

12476 Views

Last post by mkoch227
Tue Jan 09, 2018 10:16 pm
remove Powered by

Last post by Klemen « Sat Jan 06, 2018 9:34 am
Replies: 3
by Nadrah » Thu Jan 04, 2018 10:28 am

3 Replies

17383 Views

Last post by Klemen
Sat Jan 06, 2018 9:34 am
Change Database engine

Last post by Nadrah « Fri Jan 05, 2018 4:41 pm
Replies: 2
by Nadrah » Thu Jan 04, 2018 10:26 am

2 Replies

768 Views

Last post by Nadrah
Fri Jan 05, 2018 4:41 pm
changes in the script

Last post by Klemen « Fri Jan 05, 2018 12:02 pm
Replies: 1
by pintraj » Fri Jan 05, 2018 10:53 am

1 Replies

404 Views

Last post by Klemen
Fri Jan 05, 2018 12:02 pm
Not getting ticket assignment emails

Last post by frederick.lee « Thu Jan 04, 2018 5:07 pm
Replies: 6
by frederick.lee » Fri Dec 22, 2017 7:42 pm

6 Replies

1174 Views

Last post by frederick.lee
Thu Jan 04, 2018 5:07 pm
changing ticket number

Last post by Klemen « Wed Jan 03, 2018 6:38 pm
Replies: 1
by pintraj » Wed Jan 03, 2018 6:04 pm

1 Replies

12279 Views

Last post by Klemen
Wed Jan 03, 2018 6:38 pm
Showing ticket template on the customer entry screen

Last post by Klemen « Wed Jan 03, 2018 3:47 pm
Replies: 3
by gspurger » Thu Dec 21, 2017 8:26 pm

3 Replies

516 Views

Last post by Klemen
Wed Jan 03, 2018 3:47 pm
Send email notification to the customer & Assign this ticket to myself

Last post by prostar190fan « Tue Jan 02, 2018 8:09 pm
Replies: 1
by smwajih » Fri Dec 15, 2017 5:55 pm

1 Replies

434 Views

Last post by prostar190fan
Tue Jan 02, 2018 8:09 pm
Change Default Search Field in Search Tickets Form

Last post by prostar190fan « Tue Jan 02, 2018 8:01 pm
Replies: 5
by Lisaweb » Fri Sep 29, 2017 10:34 pm

5 Replies

1528 Views

Last post by prostar190fan
Tue Jan 02, 2018 8:01 pm
Categories to user

Last post by Nadrah « Fri Dec 29, 2017 1:18 pm
Replies: 3
by leigh » Sun Nov 19, 2017 10:29 am

3 Replies

979 Views

Last post by Nadrah
Fri Dec 29, 2017 1:18 pm
print.php displaying hidden fields to customers

Last post by prostar190fan « Fri Dec 22, 2017 6:53 pm
Replies: 2
by prostar190fan » Wed Dec 20, 2017 7:57 pm

2 Replies

720 Views

Last post by prostar190fan
Fri Dec 22, 2017 6:53 pm
HESK not loading with HTTP error 330 / blank page

Last post by Klemen « Fri Dec 22, 2017 6:39 pm
Replies: 1
by Kairion » Fri Dec 22, 2017 5:59 pm

1 Replies

468 Views

Last post by Klemen
Fri Dec 22, 2017 6:39 pm
Problem when setup HESK with permissions of attachments, cache and hesk_settings.inc.php

Last post by Klemen « Fri Dec 22, 2017 6:36 pm
Replies: 1
by Win32Sector » Fri Dec 22, 2017 2:09 pm

1 Replies

1351 Views

Last post by Klemen
Fri Dec 22, 2017 6:36 pm
Patch for using password_hash instead of sha1

Last post by Klemen « Fri Dec 22, 2017 1:56 pm
Replies: 1
by araviski » Fri Dec 22, 2017 1:31 pm

1 Replies

479 Views

Last post by Klemen
Fri Dec 22, 2017 1:56 pm
Stable version of PHP and MYsql for HESK

Last post by admec « Tue Dec 19, 2017 12:42 pm
Replies: 2
by admec » Tue Dec 19, 2017 10:19 am

2 Replies

578 Views

Last post by admec
Tue Dec 19, 2017 12:42 pm
Sory by Submitted column while generating report

Last post by Klemen « Tue Dec 19, 2017 11:50 am
Replies: 1
by tuneup » Mon Dec 18, 2017 1:34 am

1 Replies

594 Views

Last post by Klemen
Tue Dec 19, 2017 11:50 am

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