Sytem not opening new ticket

Helpdesk for my helpdesk software

Moderator: mkoch227

Post Reply
hermand
Posts: 1
Joined: Tue Jun 19, 2018 6:18 am

Sytem not opening new ticket

Post by hermand »

Hi
I have a problem and hope someone can assist. When a customer goes to submit a ticket they put their details but when they click on the submit ticket button nothing happens and the HESK system does not create a new ticket what could be the probelm.
Klemen
Site Admin
Posts: 10144
Joined: Fri Feb 11, 2005 4:04 pm

Re: Sytem not opening new ticket

Post by Klemen »

It's impossible to say what is wrong without having a lot more information. Start with providing the information below.

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:

You will find phpinfo and session test files here: viewtopic.php?f=13&t=138
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Post Reply