license issue after update 2.8.1

Helpdesk for my helpdesk software

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kerstens
Posts: 8
Joined: Wed Sep 13, 2017 2:54 pm

license issue after update 2.8.1

Post by kerstens »

Hello All.

After upgrade from 2.7.1 tot 2.8.1 i have a license error. Not the normal view anymore.

(REMOVED)

Know idea how to solve this. thank you for the help..
Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: license issue after update 2.8.1

Post by Klemen »

Looks like your server serves PHP source code and doesn't parse PHP. Are any other PHP files working?

Please contact me here with your license key and help desk URL and I will have a look.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Klemen
Site Admin
Posts: 10143
Joined: Fri Feb 11, 2005 4:04 pm

Re: license issue after update 2.8.1

Post by Klemen »

Update if anyone has the same problem:

If you have renamed the Hesk "admin" folder to for example to "admin_hide", make sure you upload updated files from "admin" to your "admin_hide" folder when updating Hesk to the latest version.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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