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Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

170 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30668 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

When to modify admin sidebar color on 3.2.5

Last post by Klemen « Sat Feb 19, 2022 11:51 am
Replies: 1
by stodd » Fri Feb 18, 2022 10:32 pm

1 Replies

497 Views

Last post by Klemen
Sat Feb 19, 2022 11:51 am
email import: change name variable

Last post by xep22 « Fri Feb 18, 2022 3:33 pm
Replies: 2
by xep22 » Fri Feb 18, 2022 9:31 am

2 Replies

1171 Views

Last post by xep22
Fri Feb 18, 2022 3:33 pm
Upgrade problem

Last post by Klemen « Mon Feb 14, 2022 11:27 am
Replies: 7
by afilincieri » Fri Feb 11, 2022 4:19 pm

7 Replies

2078 Views

Last post by Klemen
Mon Feb 14, 2022 11:27 am
[SOLVED] Require full name on ticket creation

Last post by shadedk « Fri Feb 11, 2022 1:46 pm
Replies: 2
by shadedk » Fri Feb 04, 2022 2:36 pm

2 Replies

1196 Views

Last post by shadedk
Fri Feb 11, 2022 1:46 pm
Problem when sending email

Last post by Klemen « Fri Feb 11, 2022 12:41 pm
Replies: 3
by krolli » Tue Feb 01, 2022 7:13 pm

3 Replies

890 Views

Last post by Klemen
Fri Feb 11, 2022 12:41 pm
change ticket status when customer answer

Last post by Klemen « Fri Feb 11, 2022 12:39 pm
Replies: 1
by xep22 » Thu Feb 10, 2022 7:39 am

1 Replies

791 Views

Last post by Klemen
Fri Feb 11, 2022 12:39 pm
change time format

Last post by Klemen « Fri Feb 11, 2022 12:38 pm
Replies: 6
by xep22 » Sun Jan 30, 2022 11:18 am

6 Replies

1751 Views

Last post by Klemen
Fri Feb 11, 2022 12:38 pm
change check email function in pipe_function.php

Last post by xep22 « Thu Feb 10, 2022 12:41 pm
Replies: 1
by xep22 » Thu Feb 10, 2022 12:31 pm

1 Replies

928 Views

Last post by xep22
Thu Feb 10, 2022 12:41 pm
how to set status after customer answer

Last post by xep22 « Fri Feb 04, 2022 4:35 pm
Replies: 2
by xep22 » Thu Feb 03, 2022 8:16 pm

2 Replies

1104 Views

Last post by xep22
Fri Feb 04, 2022 4:35 pm
status style

Last post by Klemen « Thu Feb 03, 2022 7:44 pm
Replies: 1
by michalhana99 » Thu Feb 03, 2022 9:05 am

1 Replies

620 Views

Last post by Klemen
Thu Feb 03, 2022 7:44 pm
Priority selection only for one ticket category

Last post by xep22 « Tue Feb 01, 2022 4:09 pm

by xep22 » Tue Feb 01, 2022 4:09 pm

0 Replies

38750 Views

Last post by xep22
Tue Feb 01, 2022 4:09 pm
default status after answer

Last post by xep22 « Tue Feb 01, 2022 4:08 pm
Replies: 2
by xep22 » Tue Feb 01, 2022 3:07 pm

2 Replies

575 Views

Last post by xep22
Tue Feb 01, 2022 4:08 pm
can't change language category-name

Last post by xep22 « Tue Feb 01, 2022 3:06 pm
Replies: 2
by xep22 » Tue Feb 01, 2022 9:25 am

2 Replies

510 Views

Last post by xep22
Tue Feb 01, 2022 3:06 pm
ticket-category by email-import

Last post by Klemen « Mon Jan 31, 2022 8:26 am
Replies: 1
by xep22 » Sun Jan 30, 2022 6:54 pm

1 Replies

430 Views

Last post by Klemen
Mon Jan 31, 2022 8:26 am
email Templates: permissions problem

Last post by xep22 « Sun Jan 30, 2022 11:28 am
Replies: 2
by xep22 » Sun Jan 30, 2022 11:15 am

2 Replies

689 Views

Last post by xep22
Sun Jan 30, 2022 11:28 am
change subject style-text

Last post by xep22 « Sun Jan 30, 2022 10:52 am
Replies: 2
by xep22 » Fri Jan 28, 2022 10:10 pm

2 Replies

682 Views

Last post by xep22
Sun Jan 30, 2022 10:52 am
Multiple websites on one Hesk

Last post by Klemen « Sat Jan 22, 2022 4:30 pm
Replies: 3
by rudni4ok » Fri Jan 21, 2022 7:27 pm

3 Replies

767 Views

Last post by Klemen
Sat Jan 22, 2022 4:30 pm
Connection to SQL Database failed

Last post by Klemen « Sat Jan 22, 2022 4:26 pm
Replies: 1
by Durzo » Fri Jan 21, 2022 7:30 pm

1 Replies

498 Views

Last post by Klemen
Sat Jan 22, 2022 4:26 pm
GMAIL POP and IMAP

Last post by Klemen « Mon Jan 17, 2022 5:45 pm
Replies: 19
by leigh » Fri Nov 10, 2017 6:16 pm
1

2
19 Replies

5191 Views

Last post by Klemen
Mon Jan 17, 2022 5:45 pm
Blank screen by writing/sending ticket with rich text option active.

Last post by Klemen « Fri Jan 14, 2022 9:26 pm
Replies: 3
by macws » Fri Jan 14, 2022 6:59 pm

3 Replies

630 Views

Last post by Klemen
Fri Jan 14, 2022 9:26 pm
Sending Email as HTML

Last post by Klemen « Fri Jan 14, 2022 12:51 pm
Replies: 1
by PetrM » Fri Jan 14, 2022 12:26 pm

1 Replies

443 Views

Last post by Klemen
Fri Jan 14, 2022 12:51 pm
Unable to find the Text file to edit

Last post by Klemen « Thu Jan 13, 2022 2:55 pm
Replies: 1
by chrisdevelop » Thu Jan 13, 2022 2:23 pm

1 Replies

506 Views

Last post by Klemen
Thu Jan 13, 2022 2:55 pm
Can I send an email and have a ticket created WITH certain values being set?

Last post by egalli « Wed Jan 12, 2022 2:18 pm
Replies: 2
by egalli » Tue Jan 11, 2022 8:04 pm

2 Replies

453 Views

Last post by egalli
Wed Jan 12, 2022 2:18 pm
Escalate rule

Last post by Klemen « Fri Jan 07, 2022 1:14 pm
Replies: 1
by sl_christian » Fri Jan 07, 2022 10:33 am

1 Replies

444 Views

Last post by Klemen
Fri Jan 07, 2022 1:14 pm
New version of HESK: 3.2.5

Last post by Klemen « Thu Jan 06, 2022 9:12 am

by Klemen » Thu Jan 06, 2022 9:12 am

0 Replies

39783 Views

Last post by Klemen
Thu Jan 06, 2022 9:12 am
Nice URL's knowlegebase

Last post by Klemen « Thu Jan 06, 2022 9:08 am
Replies: 1
by flaco » Thu Jan 06, 2022 8:38 am

1 Replies

526 Views

Last post by Klemen
Thu Jan 06, 2022 9:08 am
TLS 1.0 and 1.1 not supported Office365

Last post by flaco « Thu Jan 06, 2022 8:36 am
Replies: 2
by Mazurizi » Wed Jan 05, 2022 11:53 am

2 Replies

1024 Views

Last post by flaco
Thu Jan 06, 2022 8:36 am
Rich Text (HTML) for users

Last post by Klemen « Wed Jan 05, 2022 3:49 pm
Replies: 1
by michalhana99 » Wed Jan 05, 2022 8:19 am

1 Replies

626 Views

Last post by Klemen
Wed Jan 05, 2022 3:49 pm
suggestion - gravatar support

Last post by Klemen « Sun Jan 02, 2022 4:36 pm
Replies: 2
by flaco » Sun Jan 02, 2022 9:48 am

2 Replies

674 Views

Last post by Klemen
Sun Jan 02, 2022 4:36 pm
Themes

Last post by flaco « Sun Jan 02, 2022 12:43 pm
Replies: 2
by flaco » Sat Jan 01, 2022 10:53 am

2 Replies

632 Views

Last post by flaco
Sun Jan 02, 2022 12:43 pm
ticket status failsafe

Last post by Klemen « Fri Dec 31, 2021 2:14 pm
Replies: 1
by flaco » Fri Dec 31, 2021 12:54 pm

1 Replies

505 Views

Last post by Klemen
Fri Dec 31, 2021 2:14 pm
What can we help you with?

Last post by Klemen « Fri Dec 31, 2021 2:13 pm
Replies: 1
by timtrott » Fri Dec 31, 2021 1:58 pm

1 Replies

663 Views

Last post by Klemen
Fri Dec 31, 2021 2:13 pm
ticket from email using contact 7 (wordpress)

Last post by Klemen « Fri Dec 31, 2021 9:41 am
Replies: 4
by flaco » Thu Dec 30, 2021 9:08 pm

4 Replies

729 Views

Last post by Klemen
Fri Dec 31, 2021 9:41 am
Problem with Limit features and categories

Last post by Klemen « Wed Dec 29, 2021 4:20 pm
Replies: 1
by moshelakin » Wed Dec 29, 2021 3:41 pm

1 Replies

403 Views

Last post by Klemen
Wed Dec 29, 2021 4:20 pm
save time when writing a note

Last post by Klemen « Tue Dec 28, 2021 7:02 pm
Replies: 1
by michalhana99 » Tue Dec 28, 2021 6:51 pm

1 Replies

611 Views

Last post by Klemen
Tue Dec 28, 2021 7:02 pm
html in email templates

Last post by Klemen « Wed Dec 22, 2021 7:31 am
Replies: 3
by donlee10 » Mon Dec 20, 2021 1:42 pm

3 Replies

519 Views

Last post by Klemen
Wed Dec 22, 2021 7:31 am
Adding Clients/Contacts/Companies

Last post by Klemen « Tue Dec 21, 2021 8:26 pm
Replies: 1
by cj-jacksys » Tue Dec 21, 2021 5:43 pm

1 Replies

378 Views

Last post by Klemen
Tue Dec 21, 2021 8:26 pm
New to Hesk, replies to tickets

Last post by cj-jacksys « Tue Dec 21, 2021 4:38 pm
Replies: 4
by cj-jacksys » Tue Dec 21, 2021 12:27 pm

4 Replies

716 Views

Last post by cj-jacksys
Tue Dec 21, 2021 4:38 pm
Require email option

Last post by donlee10 « Fri Dec 17, 2021 3:12 pm
Replies: 2
by donlee10 » Thu Dec 16, 2021 4:04 pm

2 Replies

420 Views

Last post by donlee10
Fri Dec 17, 2021 3:12 pm
Text Wrapping Issue

Last post by Klemen « Fri Dec 17, 2021 1:27 pm
Replies: 2
by chriscripps » Wed Dec 15, 2021 9:52 pm

2 Replies

358 Views

Last post by Klemen
Fri Dec 17, 2021 1:27 pm
Settings slow / Update check fails / hesk.com wont let me connect

Last post by Klemen « Tue Dec 14, 2021 2:45 pm
Replies: 1
by shadedk » Tue Dec 14, 2021 1:53 pm

1 Replies

669 Views

Last post by Klemen
Tue Dec 14, 2021 2:45 pm
Make tickets with custom statuses be treated as "resolved"

Last post by Klemen « Tue Dec 14, 2021 2:44 pm
Replies: 1
by michalhana99 » Tue Dec 14, 2021 1:30 pm

1 Replies

651 Views

Last post by Klemen
Tue Dec 14, 2021 2:44 pm
view attachments not downloan

Last post by srumberg « Sun Dec 12, 2021 11:34 pm
Replies: 3
by zmenchho » Sun Sep 11, 2016 2:41 pm

3 Replies

2341 Views

Last post by srumberg
Sun Dec 12, 2021 11:34 pm
Vertical spacing between tags

Last post by Klemen « Sun Dec 12, 2021 5:16 pm
Replies: 6
by ArcherData » Wed Dec 08, 2021 4:44 am

6 Replies

777 Views

Last post by Klemen
Sun Dec 12, 2021 5:16 pm
email file attachments

Last post by Klemen « Wed Dec 08, 2021 1:04 pm
Replies: 12
by LupoCo » Fri Nov 12, 2021 3:34 pm

12 Replies

867 Views

Last post by Klemen
Wed Dec 08, 2021 1:04 pm
How to Move the "View entire Knowledgebase" Button?

Last post by ArcherData « Sat Dec 04, 2021 2:08 am
Replies: 2
by ArcherData » Mon Nov 29, 2021 5:53 pm

2 Replies

469 Views

Last post by ArcherData
Sat Dec 04, 2021 2:08 am
email notifications format HTML

Last post by Klemen « Thu Dec 02, 2021 5:25 pm
Replies: 1
by michalhana99 » Thu Dec 02, 2021 1:13 pm

1 Replies

1059 Views

Last post by Klemen
Thu Dec 02, 2021 5:25 pm
Email Piping Returned Error

Last post by Klemen « Wed Dec 01, 2021 4:11 pm
Replies: 1
by murrayp » Wed Dec 01, 2021 11:39 am

1 Replies

349 Views

Last post by Klemen
Wed Dec 01, 2021 4:11 pm
Default theme update

Last post by cwyenberg « Tue Nov 23, 2021 11:09 pm

by cwyenberg » Tue Nov 23, 2021 11:09 pm

0 Replies

39047 Views

Last post by cwyenberg
Tue Nov 23, 2021 11:09 pm
Suggestions! [Re-Named]

Last post by Mark_216 « Mon Nov 22, 2021 1:33 pm
Replies: 9
by Mark_216 » Tue Oct 19, 2021 10:26 am

9 Replies

2277 Views

Last post by Mark_216
Mon Nov 22, 2021 1:33 pm

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