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Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30792 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Hesk don't run after instllation

Last post by Klemen « Wed Apr 06, 2022 11:01 am
Replies: 1
by jps » Sat Apr 02, 2022 1:39 pm

1 Replies

315 Views

Last post by Klemen
Wed Apr 06, 2022 11:01 am
Admin ticket list table

Last post by Klemen « Wed Apr 06, 2022 11:00 am
Replies: 4
by cwyenberg » Thu Mar 03, 2022 8:43 pm

4 Replies

1594 Views

Last post by Klemen
Wed Apr 06, 2022 11:00 am
Category Descriptions code?

Last post by Lisaweb « Wed Mar 30, 2022 5:02 pm
Replies: 3
by Lisaweb » Thu Mar 24, 2022 7:42 pm

3 Replies

2005 Views

Last post by Lisaweb
Wed Mar 30, 2022 5:02 pm
pop3 fetching

Last post by Klemen « Tue Mar 29, 2022 5:56 pm
Replies: 5
by gssikarwar21 » Mon Mar 28, 2022 2:06 pm

5 Replies

512 Views

Last post by Klemen
Tue Mar 29, 2022 5:56 pm
Groups of staff to have access

Last post by Klemen « Tue Mar 29, 2022 7:49 am
Replies: 1
by chrisdevelop » Wed Mar 23, 2022 3:25 pm

1 Replies

513 Views

Last post by Klemen
Tue Mar 29, 2022 7:49 am
Where can i put css for articles in the Knowledge-Base

Last post by Klemen « Mon Mar 21, 2022 4:15 pm
Replies: 1
by Hidroxid » Mon Mar 21, 2022 2:06 pm

1 Replies

355 Views

Last post by Klemen
Mon Mar 21, 2022 4:15 pm
SQL Server 2008 instead of MySQL?

Last post by Durzo « Thu Mar 17, 2022 7:05 pm
Replies: 2
by Durzo » Thu Mar 17, 2022 5:59 pm

2 Replies

427 Views

Last post by Durzo
Thu Mar 17, 2022 7:05 pm
Issue with .JPG attach download

Last post by fteixeira « Thu Mar 17, 2022 3:24 pm
Replies: 5
by fteixeira » Wed Mar 16, 2022 1:14 pm

5 Replies

670 Views

Last post by fteixeira
Thu Mar 17, 2022 3:24 pm
Include original message in email reply

Last post by Klemen « Sun Mar 13, 2022 8:07 am
Replies: 1
by alw3yz » Sat Mar 12, 2022 11:12 pm

1 Replies

363 Views

Last post by Klemen
Sun Mar 13, 2022 8:07 am
Multiple ticket delete with non cloud version v.3.2.5

Last post by wa4mnt « Fri Mar 04, 2022 4:37 pm
Replies: 2
by wa4mnt » Fri Mar 04, 2022 4:01 pm

2 Replies

698 Views

Last post by wa4mnt
Fri Mar 04, 2022 4:37 pm
Can I turn off the Ip address?

Last post by Klemen « Wed Mar 02, 2022 5:29 pm
Replies: 3
by mystasia » Tue Mar 01, 2022 1:39 pm

3 Replies

548 Views

Last post by Klemen
Wed Mar 02, 2022 5:29 pm
Grammar recommendation

Last post by srumberg « Tue Mar 01, 2022 8:17 pm
Replies: 2
by srumberg » Tue Mar 01, 2022 9:15 am

2 Replies

1167 Views

Last post by srumberg
Tue Mar 01, 2022 8:17 pm
view original email

Last post by Klemen « Sat Feb 26, 2022 6:04 pm
Replies: 1
by xep22 » Sat Feb 26, 2022 5:21 pm

1 Replies

910 Views

Last post by Klemen
Sat Feb 26, 2022 6:04 pm
Don't create a ticket if...

Last post by Klemen « Fri Feb 25, 2022 1:31 pm
Replies: 1
by cwshubby » Thu Feb 24, 2022 9:01 pm

1 Replies

1303 Views

Last post by Klemen
Fri Feb 25, 2022 1:31 pm
edit HTML in startpage

Last post by xep22 « Wed Feb 23, 2022 12:33 pm

by xep22 » Wed Feb 23, 2022 12:33 pm

0 Replies

39267 Views

Last post by xep22
Wed Feb 23, 2022 12:33 pm
Auto Assign ticket from specify email address or domain

Last post by Klemen « Mon Feb 21, 2022 7:07 pm
Replies: 1
by szilagyi.sandor » Mon Feb 21, 2022 11:35 am

1 Replies

545 Views

Last post by Klemen
Mon Feb 21, 2022 7:07 pm
Adding an additional field to the request creation form

Last post by Klemen « Mon Feb 21, 2022 7:06 pm
Replies: 1
by Павел » Mon Feb 21, 2022 7:03 pm

1 Replies

385 Views

Last post by Klemen
Mon Feb 21, 2022 7:06 pm
add autocomplete tag in HTML

Last post by Klemen « Sun Feb 20, 2022 5:11 pm
Replies: 3
by xep22 » Fri Feb 18, 2022 4:07 pm

3 Replies

1174 Views

Last post by Klemen
Sun Feb 20, 2022 5:11 pm
Automatically mark tickets as done not working

Last post by xep22 « Sat Feb 19, 2022 6:06 pm
Replies: 4
by xep22 » Thu Feb 17, 2022 6:04 pm

4 Replies

1543 Views

Last post by xep22
Sat Feb 19, 2022 6:06 pm
Ticket desk problem

Last post by Klemen « Sat Feb 19, 2022 5:12 pm
Replies: 1
by tkaartdirector » Sat Feb 19, 2022 5:03 pm

1 Replies

412 Views

Last post by Klemen
Sat Feb 19, 2022 5:12 pm
When to modify admin sidebar color on 3.2.5

Last post by Klemen « Sat Feb 19, 2022 11:51 am
Replies: 1
by stodd » Fri Feb 18, 2022 10:32 pm

1 Replies

514 Views

Last post by Klemen
Sat Feb 19, 2022 11:51 am
email import: change name variable

Last post by xep22 « Fri Feb 18, 2022 3:33 pm
Replies: 2
by xep22 » Fri Feb 18, 2022 9:31 am

2 Replies

1192 Views

Last post by xep22
Fri Feb 18, 2022 3:33 pm
Upgrade problem

Last post by Klemen « Mon Feb 14, 2022 11:27 am
Replies: 7
by afilincieri » Fri Feb 11, 2022 4:19 pm

7 Replies

2108 Views

Last post by Klemen
Mon Feb 14, 2022 11:27 am
[SOLVED] Require full name on ticket creation

Last post by shadedk « Fri Feb 11, 2022 1:46 pm
Replies: 2
by shadedk » Fri Feb 04, 2022 2:36 pm

2 Replies

1209 Views

Last post by shadedk
Fri Feb 11, 2022 1:46 pm
Problem when sending email

Last post by Klemen « Fri Feb 11, 2022 12:41 pm
Replies: 3
by krolli » Tue Feb 01, 2022 7:13 pm

3 Replies

912 Views

Last post by Klemen
Fri Feb 11, 2022 12:41 pm
change ticket status when customer answer

Last post by Klemen « Fri Feb 11, 2022 12:39 pm
Replies: 1
by xep22 » Thu Feb 10, 2022 7:39 am

1 Replies

806 Views

Last post by Klemen
Fri Feb 11, 2022 12:39 pm
change time format

Last post by Klemen « Fri Feb 11, 2022 12:38 pm
Replies: 6
by xep22 » Sun Jan 30, 2022 11:18 am

6 Replies

1781 Views

Last post by Klemen
Fri Feb 11, 2022 12:38 pm
change check email function in pipe_function.php

Last post by xep22 « Thu Feb 10, 2022 12:41 pm
Replies: 1
by xep22 » Thu Feb 10, 2022 12:31 pm

1 Replies

942 Views

Last post by xep22
Thu Feb 10, 2022 12:41 pm
how to set status after customer answer

Last post by xep22 « Fri Feb 04, 2022 4:35 pm
Replies: 2
by xep22 » Thu Feb 03, 2022 8:16 pm

2 Replies

1119 Views

Last post by xep22
Fri Feb 04, 2022 4:35 pm
status style

Last post by Klemen « Thu Feb 03, 2022 7:44 pm
Replies: 1
by michalhana99 » Thu Feb 03, 2022 9:05 am

1 Replies

630 Views

Last post by Klemen
Thu Feb 03, 2022 7:44 pm
Priority selection only for one ticket category

Last post by xep22 « Tue Feb 01, 2022 4:09 pm

by xep22 » Tue Feb 01, 2022 4:09 pm

0 Replies

38805 Views

Last post by xep22
Tue Feb 01, 2022 4:09 pm
default status after answer

Last post by xep22 « Tue Feb 01, 2022 4:08 pm
Replies: 2
by xep22 » Tue Feb 01, 2022 3:07 pm

2 Replies

589 Views

Last post by xep22
Tue Feb 01, 2022 4:08 pm
can't change language category-name

Last post by xep22 « Tue Feb 01, 2022 3:06 pm
Replies: 2
by xep22 » Tue Feb 01, 2022 9:25 am

2 Replies

521 Views

Last post by xep22
Tue Feb 01, 2022 3:06 pm
ticket-category by email-import

Last post by Klemen « Mon Jan 31, 2022 8:26 am
Replies: 1
by xep22 » Sun Jan 30, 2022 6:54 pm

1 Replies

441 Views

Last post by Klemen
Mon Jan 31, 2022 8:26 am
email Templates: permissions problem

Last post by xep22 « Sun Jan 30, 2022 11:28 am
Replies: 2
by xep22 » Sun Jan 30, 2022 11:15 am

2 Replies

702 Views

Last post by xep22
Sun Jan 30, 2022 11:28 am
change subject style-text

Last post by xep22 « Sun Jan 30, 2022 10:52 am
Replies: 2
by xep22 » Fri Jan 28, 2022 10:10 pm

2 Replies

694 Views

Last post by xep22
Sun Jan 30, 2022 10:52 am
Multiple websites on one Hesk

Last post by Klemen « Sat Jan 22, 2022 4:30 pm
Replies: 3
by rudni4ok » Fri Jan 21, 2022 7:27 pm

3 Replies

794 Views

Last post by Klemen
Sat Jan 22, 2022 4:30 pm
Connection to SQL Database failed

Last post by Klemen « Sat Jan 22, 2022 4:26 pm
Replies: 1
by Durzo » Fri Jan 21, 2022 7:30 pm

1 Replies

522 Views

Last post by Klemen
Sat Jan 22, 2022 4:26 pm
GMAIL POP and IMAP

Last post by Klemen « Mon Jan 17, 2022 5:45 pm
Replies: 19
by leigh » Fri Nov 10, 2017 6:16 pm
1

2
19 Replies

5273 Views

Last post by Klemen
Mon Jan 17, 2022 5:45 pm
Blank screen by writing/sending ticket with rich text option active.

Last post by Klemen « Fri Jan 14, 2022 9:26 pm
Replies: 3
by macws » Fri Jan 14, 2022 6:59 pm

3 Replies

648 Views

Last post by Klemen
Fri Jan 14, 2022 9:26 pm
Sending Email as HTML

Last post by Klemen « Fri Jan 14, 2022 12:51 pm
Replies: 1
by PetrM » Fri Jan 14, 2022 12:26 pm

1 Replies

452 Views

Last post by Klemen
Fri Jan 14, 2022 12:51 pm
Unable to find the Text file to edit

Last post by Klemen « Thu Jan 13, 2022 2:55 pm
Replies: 1
by chrisdevelop » Thu Jan 13, 2022 2:23 pm

1 Replies

516 Views

Last post by Klemen
Thu Jan 13, 2022 2:55 pm
Can I send an email and have a ticket created WITH certain values being set?

Last post by egalli « Wed Jan 12, 2022 2:18 pm
Replies: 2
by egalli » Tue Jan 11, 2022 8:04 pm

2 Replies

464 Views

Last post by egalli
Wed Jan 12, 2022 2:18 pm
Escalate rule

Last post by Klemen « Fri Jan 07, 2022 1:14 pm
Replies: 1
by sl_christian » Fri Jan 07, 2022 10:33 am

1 Replies

454 Views

Last post by Klemen
Fri Jan 07, 2022 1:14 pm
New version of HESK: 3.2.5

Last post by Klemen « Thu Jan 06, 2022 9:12 am

by Klemen » Thu Jan 06, 2022 9:12 am

0 Replies

39835 Views

Last post by Klemen
Thu Jan 06, 2022 9:12 am
Nice URL's knowlegebase

Last post by Klemen « Thu Jan 06, 2022 9:08 am
Replies: 1
by flaco » Thu Jan 06, 2022 8:38 am

1 Replies

536 Views

Last post by Klemen
Thu Jan 06, 2022 9:08 am
TLS 1.0 and 1.1 not supported Office365

Last post by flaco « Thu Jan 06, 2022 8:36 am
Replies: 2
by Mazurizi » Wed Jan 05, 2022 11:53 am

2 Replies

1085 Views

Last post by flaco
Thu Jan 06, 2022 8:36 am
Rich Text (HTML) for users

Last post by Klemen « Wed Jan 05, 2022 3:49 pm
Replies: 1
by michalhana99 » Wed Jan 05, 2022 8:19 am

1 Replies

636 Views

Last post by Klemen
Wed Jan 05, 2022 3:49 pm
suggestion - gravatar support

Last post by Klemen « Sun Jan 02, 2022 4:36 pm
Replies: 2
by flaco » Sun Jan 02, 2022 9:48 am

2 Replies

688 Views

Last post by Klemen
Sun Jan 02, 2022 4:36 pm
Themes

Last post by flaco « Sun Jan 02, 2022 12:43 pm
Replies: 2
by flaco » Sat Jan 01, 2022 10:53 am

2 Replies

644 Views

Last post by flaco
Sun Jan 02, 2022 12:43 pm

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