status style

[michalhana99]

Is it possible to adjust the status style in bold in the administration?

For example, if the ticket is new (.open), it is highlighted in red and bold.

For better orientation, I need to set a bold label for other built-in states.

Thanks

[Klemen]

Unfortunately, there's no built-in way to do that.

You'll probably need help of a PHP developer, to modify the CSS and PHP code, for example similar like marking table rows for "Critical" tickets.