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Hesk - helpdesk software

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

182 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30668 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Wierd email piping error looking for ffmeg?

Last post by dimeco « Wed Jan 11, 2012 6:18 pm
Replies: 5
by dimeco » Tue Jan 10, 2012 3:06 pm

5 Replies

384 Views

Last post by dimeco
Wed Jan 11, 2012 6:18 pm
Installation Issues

Last post by Klemen « Mon Jan 09, 2012 4:52 pm
Replies: 3
by lbogaerts » Sat Jan 07, 2012 12:43 am

3 Replies

333 Views

Last post by Klemen
Mon Jan 09, 2012 4:52 pm
Notify staff by email on category change

Last post by Klemen « Mon Jan 09, 2012 4:50 pm
Replies: 9
by samal » Tue Aug 21, 2007 1:33 pm

9 Replies

4294 Views

Last post by Klemen
Mon Jan 09, 2012 4:50 pm
Notification emails no longer working

Last post by quokka « Sun Jan 08, 2012 11:11 pm
Replies: 2
by peterconti » Thu May 05, 2011 9:26 pm

2 Replies

293 Views

Last post by quokka
Sun Jan 08, 2012 11:11 pm
Project Status

Last post by Klemen « Fri Jan 06, 2012 3:18 pm
Replies: 1
by TheQuicksilver » Thu Jan 05, 2012 10:11 pm

1 Replies

497 Views

Last post by Klemen
Fri Jan 06, 2012 3:18 pm
IP ban

Last post by Klemen « Mon Jan 02, 2012 8:55 pm
Replies: 1
by kabuc » Mon Jan 02, 2012 5:52 pm

1 Replies

393 Views

Last post by Klemen
Mon Jan 02, 2012 8:55 pm
new reply on top, or auto open to the mailed reply

Last post by lupolo « Fri Dec 30, 2011 11:28 am
Replies: 3
by lupolo » Tue Dec 20, 2011 4:37 pm

3 Replies

516 Views

Last post by lupolo
Fri Dec 30, 2011 11:28 am
search not working...

Last post by Klemen « Tue Dec 27, 2011 2:11 pm
Replies: 1
by layer » Mon Dec 26, 2011 11:18 pm

1 Replies

159 Views

Last post by Klemen
Tue Dec 27, 2011 2:11 pm
how to wrap hesk in a container div

Last post by Klemen « Tue Dec 27, 2011 2:11 pm
Replies: 3
by DANMAC » Sun Dec 25, 2011 7:32 am

3 Replies

350 Views

Last post by Klemen
Tue Dec 27, 2011 2:11 pm
Russian language in HESK

Last post by Klemen « Mon Dec 26, 2011 9:16 am
Replies: 1
by listkop » Mon Dec 26, 2011 7:07 am

1 Replies

181 Views

Last post by Klemen
Mon Dec 26, 2011 9:16 am
Hesk and sql

Last post by dr.sah « Fri Dec 23, 2011 7:07 am
Replies: 2
by dr.sah » Thu Dec 22, 2011 3:38 pm

2 Replies

679 Views

Last post by dr.sah
Fri Dec 23, 2011 7:07 am
Tickets auto resolving???

Last post by Klemen « Fri Dec 16, 2011 7:25 pm
Replies: 1
by sifugreg » Thu Dec 15, 2011 10:40 pm

1 Replies

210 Views

Last post by Klemen
Fri Dec 16, 2011 7:25 pm
Email pipping

Last post by Klemen « Mon Dec 12, 2011 9:20 am
Replies: 5
by kabuc » Sun Dec 11, 2011 12:28 pm

5 Replies

670 Views

Last post by Klemen
Mon Dec 12, 2011 9:20 am
Multiple company

Last post by kilimats « Sun Dec 11, 2011 9:31 pm
Replies: 2
by kilimats » Wed Nov 16, 2011 12:21 am

2 Replies

777 Views

Last post by kilimats
Sun Dec 11, 2011 9:31 pm
database encoding

Last post by kabuc « Sun Dec 11, 2011 12:25 pm
Replies: 4
by kabuc » Tue Dec 06, 2011 4:14 pm

4 Replies

554 Views

Last post by kabuc
Sun Dec 11, 2011 12:25 pm
characters à é è ê ï ë and etc are not recognized

Last post by Klemen « Fri Dec 02, 2011 3:59 pm
Replies: 1
by Markco » Thu Dec 01, 2011 4:05 pm

1 Replies

366 Views

Last post by Klemen
Fri Dec 02, 2011 3:59 pm
turn off reply enable notes

Last post by pabney « Wed Nov 30, 2011 8:52 pm
Replies: 2
by pabney » Wed Nov 30, 2011 2:21 pm

2 Replies

270 Views

Last post by pabney
Wed Nov 30, 2011 8:52 pm
French translate for Hesk 2.3

Last post by Klemen « Fri Nov 25, 2011 2:04 pm
Replies: 1
by Asteroid » Fri Nov 25, 2011 1:09 pm

1 Replies

281 Views

Last post by Klemen
Fri Nov 25, 2011 2:04 pm
Updating/Replying to Multiple Tickets

Last post by Klemen « Fri Nov 25, 2011 8:10 am
Replies: 1
by makingtrails » Thu Nov 24, 2011 1:52 pm

1 Replies

357 Views

Last post by Klemen
Fri Nov 25, 2011 8:10 am
[RESOLVED] Date Format $ticket[dt] in ticket_list.inc.php

Last post by makingtrails « Thu Nov 24, 2011 1:37 pm
Replies: 2
by makingtrails » Wed Nov 23, 2011 11:29 pm

2 Replies

563 Views

Last post by makingtrails
Thu Nov 24, 2011 1:37 pm
hesklang[owner]: $ticket[owner]

Last post by makingtrails « Wed Nov 23, 2011 10:50 pm
Replies: 2
by coeugh » Sat Aug 27, 2011 9:37 am

2 Replies

794 Views

Last post by makingtrails
Wed Nov 23, 2011 10:50 pm
Multiple Logins

Last post by blorenz « Wed Nov 23, 2011 6:59 pm
Replies: 2
by blorenz » Thu Nov 17, 2011 1:57 am

2 Replies

724 Views

Last post by blorenz
Wed Nov 23, 2011 6:59 pm
Problem when saving knowledge base article

Last post by Klemen « Tue Nov 22, 2011 5:24 pm
Replies: 5
by T50user » Fri Nov 04, 2011 3:59 pm

5 Replies

479 Views

Last post by Klemen
Tue Nov 22, 2011 5:24 pm
Show tickets for month and year only

Last post by Klemen « Tue Nov 22, 2011 3:55 pm
Replies: 2
by bexter » Wed Nov 16, 2011 9:31 am

2 Replies

679 Views

Last post by Klemen
Tue Nov 22, 2011 3:55 pm
No processing of piped mails

Last post by BerndJM « Sun Nov 20, 2011 5:57 am
Replies: 2
by BerndJM » Fri Nov 18, 2011 2:57 am

2 Replies

252 Views

Last post by BerndJM
Sun Nov 20, 2011 5:57 am
Adding Ticket Support Catagory in Main Ticket List

Last post by vonone « Fri Nov 18, 2011 7:16 pm
Replies: 2
by vonone » Fri Nov 18, 2011 3:41 am

2 Replies

509 Views

Last post by vonone
Fri Nov 18, 2011 7:16 pm
SMTP not working

Last post by Klemen « Tue Nov 15, 2011 4:21 pm
Replies: 13
by kilimats » Wed Nov 02, 2011 4:39 pm

13 Replies

2168 Views

Last post by Klemen
Tue Nov 15, 2011 4:21 pm
Custom field when replying to ticket ?

Last post by Klemen « Tue Nov 15, 2011 4:21 pm
Replies: 1
by kilimats » Tue Nov 15, 2011 12:24 am

1 Replies

504 Views

Last post by Klemen
Tue Nov 15, 2011 4:21 pm
Assign name for No reply email

Last post by lupolo « Tue Nov 15, 2011 7:31 am
Replies: 1
by kilimats » Tue Nov 15, 2011 12:46 am

1 Replies

621 Views

Last post by lupolo
Tue Nov 15, 2011 7:31 am
Formating for Email notification?

Last post by Klemen « Mon Nov 14, 2011 9:47 am
Replies: 1
by kilimats » Mon Nov 14, 2011 7:27 am

1 Replies

502 Views

Last post by Klemen
Mon Nov 14, 2011 9:47 am
permission ticket user

Last post by jedi « Fri Nov 11, 2011 10:54 am

by jedi » Fri Nov 11, 2011 10:54 am

0 Replies

4963 Views

Last post by jedi
Fri Nov 11, 2011 10:54 am
Show Assigned to on Home listing

Last post by Klemen « Thu Nov 10, 2011 4:44 pm
Replies: 1
by mmreed » Thu Nov 10, 2011 3:38 pm

1 Replies

194 Views

Last post by Klemen
Thu Nov 10, 2011 4:44 pm
Attachments

Last post by Klemen « Thu Nov 10, 2011 4:43 pm
Replies: 3
by Jonnyreggae » Thu Nov 10, 2011 12:34 pm

3 Replies

297 Views

Last post by Klemen
Thu Nov 10, 2011 4:43 pm
Print ticket, wrong letters

Last post by kabuc « Thu Nov 10, 2011 4:00 pm
Replies: 2
by kabuc » Wed Nov 09, 2011 7:40 pm

2 Replies

464 Views

Last post by kabuc
Thu Nov 10, 2011 4:00 pm
"Unassigned" tickets

Last post by jgold723 « Wed Nov 09, 2011 4:09 pm
Replies: 5
by jgold723 » Thu Nov 03, 2011 6:37 pm

5 Replies

738 Views

Last post by jgold723
Wed Nov 09, 2011 4:09 pm
[SOLVED] Ticket Messages are cut if german umlauts äöüß in

Last post by Klemen « Wed Nov 09, 2011 11:58 am
Replies: 5
by tpoth » Wed Nov 09, 2011 10:23 am

5 Replies

504 Views

Last post by Klemen
Wed Nov 09, 2011 11:58 am
Query

Last post by Lisaweb « Tue Nov 08, 2011 3:21 pm
Replies: 4
by devcoder1 » Tue Apr 26, 2011 1:14 pm

4 Replies

1476 Views

Last post by Lisaweb
Tue Nov 08, 2011 3:21 pm
How can I make "Owner" a required field if null on submit?

Last post by Lisaweb « Tue Nov 08, 2011 2:48 pm
Replies: 8
by Lisaweb » Sun Oct 30, 2011 12:53 am

8 Replies

2133 Views

Last post by Lisaweb
Tue Nov 08, 2011 2:48 pm
How do I delete a category with ID #1?

Last post by jgold723 « Fri Nov 04, 2011 2:55 pm
Replies: 2
by jgold723 » Thu Nov 03, 2011 4:41 pm

2 Replies

435 Views

Last post by jgold723
Fri Nov 04, 2011 2:55 pm
Admin modification of user profiles

Last post by jgold723 « Fri Nov 04, 2011 2:53 pm
Replies: 2
by jgold723 » Thu Nov 03, 2011 7:02 pm

2 Replies

330 Views

Last post by jgold723
Fri Nov 04, 2011 2:53 pm
Send ticket reply by email

Last post by Klemen « Fri Nov 04, 2011 1:57 pm
Replies: 3
by hugot » Thu Nov 03, 2011 4:21 pm

3 Replies

743 Views

Last post by Klemen
Fri Nov 04, 2011 1:57 pm
New Ticket Notification

Last post by Klemen « Fri Nov 04, 2011 1:55 pm
Replies: 3
by ChanceD2 » Sun Aug 07, 2011 1:57 am

3 Replies

736 Views

Last post by Klemen
Fri Nov 04, 2011 1:55 pm
Trackin-ID NUMBERS instead of characters

Last post by Klemen « Fri Nov 04, 2011 1:50 pm
Replies: 3
by Bangkok-Trader » Wed Nov 02, 2011 1:00 pm

3 Replies

942 Views

Last post by Klemen
Fri Nov 04, 2011 1:50 pm
Email / Ticket Subject Field

Last post by Klemen « Fri Nov 04, 2011 1:46 pm
Replies: 30
by southernmoney » Fri Oct 09, 2009 10:55 am
1

2

3
30 Replies

10361 Views

Last post by Klemen
Fri Nov 04, 2011 1:46 pm
Disable email & name requirement when Inserting a new ticket

Last post by Klemen « Wed Nov 02, 2011 3:41 pm
Replies: 1
by kilimats » Wed Nov 02, 2011 1:55 am

1 Replies

284 Views

Last post by Klemen
Wed Nov 02, 2011 3:41 pm
Auto response on closed ticket.

Last post by Klemen « Wed Nov 02, 2011 3:31 pm
Replies: 1
by wizard210 » Wed Nov 02, 2011 2:48 pm

1 Replies

385 Views

Last post by Klemen
Wed Nov 02, 2011 3:31 pm
Viewing notifications

Last post by Klemen « Tue Nov 01, 2011 2:36 pm
Replies: 1
by RapsonS » Tue Nov 01, 2011 11:15 am

1 Replies

179 Views

Last post by Klemen
Tue Nov 01, 2011 2:36 pm
Email piping: Error in hesk_getEmailMessage()

Last post by mdiehl « Sun Oct 30, 2011 9:04 pm
Replies: 4
by mdiehl » Sun Oct 09, 2011 12:06 pm

4 Replies

1423 Views

Last post by mdiehl
Sun Oct 30, 2011 9:04 pm
Knowledge base article images

Last post by NetMan « Sun Oct 30, 2011 2:40 pm
Replies: 2
by NetMan » Sun Oct 30, 2011 12:39 pm

2 Replies

354 Views

Last post by NetMan
Sun Oct 30, 2011 2:40 pm
fixed number of Tracking ID

Last post by Klemen « Fri Oct 28, 2011 2:58 pm
Replies: 4
by taydu » Wed Oct 26, 2011 4:10 am

4 Replies

509 Views

Last post by Klemen
Fri Oct 28, 2011 2:58 pm

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