IP ban

Helpdesk for my helpdesk software

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kabuc
Posts: 69
Joined: Tue Jun 21, 2011 6:32 am

IP ban

Post by kabuc »

Script URL:
Version of script: 2.3
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Hello,

There was a problem with the ip banned. If you need to remove the IP ban someone usually do not go through any interface, but can only on a MySQL database. If there is no system admin at work that everything will has to wait until IP ban remove which is very inconvenient. Today, the client had to respond quickly to the ticket, but could not because he entered į times wrong password, and he was banned and he was forced to wait then ip ban auto remove... It's very big problem and with client's IP ban... We can not remove ban from any interface except mysql database, but with mysql database usually is working system admins...
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: IP ban

Post by Klemen »

Good point, I will add a way of removing the temporary bans to the next version.

In the meantime you can either:
- disable IP banning
- increase number of allowed attempts
- decrease ban time in minutes
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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