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Hesk - helpdesk software

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Announcements

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Last post

New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

167 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30667 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

Bulk Ticket creation via Upload

Last post by Klemen « Wed Jan 11, 2023 9:52 am
Replies: 1
by afeer » Wed Jan 11, 2023 7:22 am

1 Replies

907 Views

Last post by Klemen
Wed Jan 11, 2023 9:52 am
Search for blank values in custom field

Last post by Klemen « Sat Jan 07, 2023 9:25 am
Replies: 3
by Squirt8494 » Fri Dec 30, 2022 10:12 pm

3 Replies

736 Views

Last post by Klemen
Sat Jan 07, 2023 9:25 am
New install problem - unexpected '['

Last post by Klemen « Tue Jan 03, 2023 4:36 pm
Replies: 3
by tamascsorgo » Tue Jan 03, 2023 5:18 am

3 Replies

455 Views

Last post by Klemen
Tue Jan 03, 2023 4:36 pm
HESK 3.4.2 imap cert error and fix

Last post by Klemen « Thu Dec 29, 2022 8:21 pm
Replies: 1
by kolya7k » Thu Dec 29, 2022 9:46 am

1 Replies

278 Views

Last post by Klemen
Thu Dec 29, 2022 8:21 pm
Auto RTL

Last post by Klemen « Thu Dec 29, 2022 9:27 am
Replies: 1
by mohammadayn » Thu Dec 29, 2022 8:28 am

1 Replies

285 Views

Last post by Klemen
Thu Dec 29, 2022 9:27 am
rich text editor stopped working in 3.4.2

Last post by Klemen « Thu Dec 29, 2022 9:25 am
Replies: 1
by jayk » Wed Dec 28, 2022 11:48 pm

1 Replies

366 Views

Last post by Klemen
Thu Dec 29, 2022 9:25 am
Error: One or more email templates are missing.

Last post by Klemen « Tue Dec 27, 2022 4:40 pm
Replies: 1
by flopesinf » Tue Dec 27, 2022 3:38 pm

1 Replies

352 Views

Last post by Klemen
Tue Dec 27, 2022 4:40 pm
new reply by staff without details

Last post by Klemen « Sun Dec 25, 2022 9:59 am
Replies: 1
by dashi » Sun Dec 25, 2022 3:00 am

1 Replies

517 Views

Last post by Klemen
Sun Dec 25, 2022 9:59 am
How to Open Links in New Window by default?

Last post by Klemen « Sat Dec 24, 2022 9:49 am
Replies: 1
by jorgecarousel » Fri Dec 23, 2022 5:18 pm

1 Replies

674 Views

Last post by Klemen
Sat Dec 24, 2022 9:49 am
Ticket not create from email (O365 IMAP)

Last post by hanami001 « Fri Dec 23, 2022 8:56 am
Replies: 2
by hanami001 » Fri Dec 23, 2022 3:27 am

2 Replies

355 Views

Last post by hanami001
Fri Dec 23, 2022 8:56 am
Ticket Additional Options

Last post by Klemen « Thu Dec 22, 2022 8:44 am
Replies: 3
by DarrenVT1 » Wed Dec 14, 2022 12:46 pm

3 Replies

1573 Views

Last post by Klemen
Thu Dec 22, 2022 8:44 am
OAuthorization Erro

Last post by Klemen « Fri Dec 16, 2022 9:20 pm
Replies: 1
by sergio.sarabando » Wed Dec 14, 2022 8:32 pm

1 Replies

314 Views

Last post by Klemen
Fri Dec 16, 2022 9:20 pm
Importing pictures into Knowledgebase

Last post by Klemen « Fri Dec 16, 2022 9:12 pm
Replies: 4
by wa4mnt » Mon Feb 14, 2022 9:42 pm

4 Replies

697 Views

Last post by Klemen
Fri Dec 16, 2022 9:12 pm
Server error when creating new ticket

Last post by Klemen « Tue Dec 13, 2022 7:21 pm
Replies: 1
by cwyenberg » Mon Dec 12, 2022 8:53 pm

1 Replies

1304 Views

Last post by Klemen
Tue Dec 13, 2022 7:21 pm
attached error while uploading some documents

Last post by mayadesk « Fri Dec 09, 2022 12:41 pm
Replies: 5
by mayadesk » Fri Dec 09, 2022 11:07 am

5 Replies

641 Views

Last post by mayadesk
Fri Dec 09, 2022 12:41 pm
Tickets raised by email piping don't have a due date

Last post by yknivag « Tue Dec 06, 2022 3:16 pm
Replies: 3
by yknivag » Mon Nov 21, 2022 4:23 pm

3 Replies

342 Views

Last post by yknivag
Tue Dec 06, 2022 3:16 pm
Missing closedat-value for tickets with status 3 (=closed)

Last post by Klemen « Mon Dec 05, 2022 5:18 pm
Replies: 1
by morphisto.zet » Mon Dec 05, 2022 5:07 pm

1 Replies

727 Views

Last post by Klemen
Mon Dec 05, 2022 5:18 pm
Subject line in new tickets gets truncated

Last post by chrisdude « Sat Dec 03, 2022 7:05 pm
Replies: 3
by chrisdude » Fri Dec 02, 2022 1:30 pm

3 Replies

378 Views

Last post by chrisdude
Sat Dec 03, 2022 7:05 pm
Ticket subject issue

Last post by Klemen « Sat Dec 03, 2022 4:22 pm
Replies: 14
by erick.oliveira » Mon Oct 10, 2022 7:39 pm

14 Replies

3323 Views

Last post by Klemen
Sat Dec 03, 2022 4:22 pm
dynamic generated links via costum-fields

Last post by Klemen « Sat Dec 03, 2022 4:21 pm
Replies: 7
by morphisto.zet » Mon Nov 07, 2022 9:59 am

7 Replies

1778 Views

Last post by Klemen
Sat Dec 03, 2022 4:21 pm
New version of HESK: 3.4.2

Last post by Klemen « Sat Dec 03, 2022 3:20 pm
Replies: 2
by Klemen » Sat Sep 17, 2022 10:32 am

2 Replies

1128 Views

Last post by Klemen
Sat Dec 03, 2022 3:20 pm
Submit ticket gives http 403 forbidden

Last post by jmronet « Wed Nov 30, 2022 11:31 am
Replies: 4
by Maarten » Mon Feb 16, 2015 1:12 pm

4 Replies

1204 Views

Last post by jmronet
Wed Nov 30, 2022 11:31 am
Reports

Last post by Klemen « Wed Nov 30, 2022 8:40 am
Replies: 1
by michalhana99 » Wed Nov 30, 2022 7:33 am

1 Replies

707 Views

Last post by Klemen
Wed Nov 30, 2022 8:40 am
General Data Protection Regulation - GDPR

Last post by morphisto.zet « Mon Nov 28, 2022 12:59 pm
Replies: 2
by morphisto.zet » Mon Nov 28, 2022 12:20 pm

2 Replies

840 Views

Last post by morphisto.zet
Mon Nov 28, 2022 12:59 pm
Auto-assign doesn't work properly

Last post by Klemen « Fri Nov 25, 2022 8:57 am
Replies: 3
by Martini26 » Fri Nov 25, 2022 7:41 am

3 Replies

382 Views

Last post by Klemen
Fri Nov 25, 2022 8:57 am
Visibility of tickets only those created by the user.

Last post by Klemen « Thu Nov 24, 2022 6:07 pm
Replies: 3
by Supptech » Thu Nov 24, 2022 1:15 pm

3 Replies

960 Views

Last post by Klemen
Thu Nov 24, 2022 6:07 pm
IMAP fetching stopped working

Last post by Klemen « Thu Nov 17, 2022 11:02 am
Replies: 3
by shadedk » Wed Nov 16, 2022 5:34 pm

3 Replies

1278 Views

Last post by Klemen
Thu Nov 17, 2022 11:02 am
Can Assign Tickets to Selected Users List only.

Last post by Klemen « Wed Nov 16, 2022 6:28 pm
Replies: 7
by afeer » Thu Jul 23, 2020 7:20 am

7 Replies

2467 Views

Last post by Klemen
Wed Nov 16, 2022 6:28 pm
hesk3_show_messages not available in create-ticket template?

Last post by Klemen « Mon Nov 14, 2022 3:57 pm
Replies: 1
by John1963 » Mon Nov 14, 2022 3:13 pm

1 Replies

296 Views

Last post by Klemen
Mon Nov 14, 2022 3:57 pm
Create a custom page with header and footer

Last post by Klemen « Mon Nov 14, 2022 3:51 pm
Replies: 3
by John1963 » Sun Nov 13, 2022 2:52 pm

3 Replies

737 Views

Last post by Klemen
Mon Nov 14, 2022 3:51 pm
Gmail OAuth authentication expires every 7 days

Last post by giuseppe « Tue Nov 08, 2022 11:41 pm
Replies: 2
by giuseppe » Tue Nov 08, 2022 12:06 pm

2 Replies

470 Views

Last post by giuseppe
Tue Nov 08, 2022 11:41 pm
Rich Text Editor for Public users

Last post by A.Hornung « Tue Nov 08, 2022 11:14 am
Replies: 2
by A.Hornung » Mon Nov 07, 2022 2:59 pm

2 Replies

290 Views

Last post by A.Hornung
Tue Nov 08, 2022 11:14 am
multi assign

Last post by Noke101 « Mon Nov 07, 2022 10:25 am
Replies: 7
by Vakilian » Mon Feb 22, 2021 2:00 pm

7 Replies

1599 Views

Last post by Noke101
Mon Nov 07, 2022 10:25 am
Hesk > Admin > Tools > OAuth Providers not showing in Hesk 3.4.1

Last post by faceit « Wed Nov 02, 2022 8:43 pm
Replies: 2
by faceit » Fri Oct 21, 2022 1:46 pm

2 Replies

510 Views

Last post by faceit
Wed Nov 02, 2022 8:43 pm
HTTP 500 ERROR PHP 8.0

Last post by Klemen « Wed Nov 02, 2022 12:59 pm
Replies: 2
by peter_vanlievenoogen » Wed Nov 02, 2022 12:39 pm

2 Replies

261 Views

Last post by Klemen
Wed Nov 02, 2022 12:59 pm
Microsoft 365 integration

Last post by Klemen « Wed Nov 02, 2022 12:15 pm
Replies: 3
by geffiams » Tue Nov 01, 2022 6:12 pm

3 Replies

333 Views

Last post by Klemen
Wed Nov 02, 2022 12:15 pm
POP3 an IMAP connecting to Office365 account

Last post by geffiams « Tue Nov 01, 2022 6:06 pm
Replies: 7
by jstanley » Tue Jun 14, 2022 6:46 pm

7 Replies

3365 Views

Last post by geffiams
Tue Nov 01, 2022 6:06 pm
Front End into a 729x802 frame

Last post by Judel « Mon Oct 31, 2022 4:19 pm
Replies: 5
by LoLoL » Thu Dec 08, 2005 4:27 am

5 Replies

4227 Views

Last post by Judel
Mon Oct 31, 2022 4:19 pm
Error recovering tickets by email

Last post by Klemen « Mon Oct 31, 2022 4:06 pm
Replies: 6
by xbach » Tue Jul 19, 2022 10:18 am

6 Replies

1880 Views

Last post by Klemen
Mon Oct 31, 2022 4:06 pm
MAX SIZE of attachement limit at 2G on last Hesk version

Last post by Klemen « Thu Oct 27, 2022 9:33 am
Replies: 3
by nothern » Fri Oct 14, 2022 9:30 am

3 Replies

1055 Views

Last post by Klemen
Thu Oct 27, 2022 9:33 am
Unable to verify new OAuth provider (MS365)

Last post by jfourneau « Tue Oct 25, 2022 5:57 pm
Replies: 4
by jfourneau » Tue Oct 25, 2022 5:25 pm

4 Replies

320 Views

Last post by jfourneau
Tue Oct 25, 2022 5:57 pm
MFA Setup

Last post by ITMaster « Fri Oct 21, 2022 11:17 am
Replies: 4
by ITMaster » Fri Oct 14, 2022 2:16 pm

4 Replies

447 Views

Last post by ITMaster
Fri Oct 21, 2022 11:17 am
Attachment extensions

Last post by Noke101 « Fri Oct 21, 2022 7:24 am
Replies: 2
by Noke101 » Fri Oct 21, 2022 6:17 am

2 Replies

815 Views

Last post by Noke101
Fri Oct 21, 2022 7:24 am
Change Auto reload page (30)

Last post by nabennett « Mon Oct 17, 2022 10:22 am
Replies: 2
by nabennett » Mon Oct 17, 2022 9:04 am

2 Replies

297 Views

Last post by nabennett
Mon Oct 17, 2022 10:22 am
Charge name task

Last post by Klemen « Mon Oct 17, 2022 9:09 am
Replies: 1
by junior2004 » Sun Oct 16, 2022 8:08 pm

1 Replies

504 Views

Last post by Klemen
Mon Oct 17, 2022 9:09 am
Update does not update database correctly

Last post by Klemen « Fri Oct 14, 2022 9:22 am
Replies: 4
by xxak » Thu Oct 13, 2022 12:13 pm

4 Replies

1280 Views

Last post by Klemen
Fri Oct 14, 2022 9:22 am
Problem add attachments

Last post by lhesk « Thu Oct 13, 2022 2:58 pm
Replies: 2
by lhesk » Thu Oct 13, 2022 1:30 pm

2 Replies

1029 Views

Last post by lhesk
Thu Oct 13, 2022 2:58 pm
Auto-assign tickets rules

Last post by Klemen « Thu Oct 13, 2022 2:15 pm
Replies: 1
by Dirk Einecke » Thu Oct 13, 2022 12:37 pm

1 Replies

591 Views

Last post by Klemen
Thu Oct 13, 2022 2:15 pm
Remove submit ticket option from main page

Last post by xxddgert « Thu Oct 13, 2022 12:31 pm
Replies: 6
by xxddgert » Wed Oct 12, 2022 9:59 am

6 Replies

1444 Views

Last post by xxddgert
Thu Oct 13, 2022 12:31 pm
Search ticket by TrackingID

Last post by Noke101 « Wed Oct 12, 2022 1:45 pm
Replies: 7
by Noke101 » Tue Oct 11, 2022 2:52 pm

7 Replies

1543 Views

Last post by Noke101
Wed Oct 12, 2022 1:45 pm

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