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Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30792 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Minor fix - submit a ticket

Last post by Squirt8494 « Sat Feb 18, 2023 7:31 pm
Replies: 2
by Squirt8494 » Sat Feb 18, 2023 12:21 am

2 Replies

516 Views

Last post by Squirt8494
Sat Feb 18, 2023 7:31 pm
Link in the email that sends directly to the first unread message

Last post by Steph « Thu Feb 16, 2023 8:47 am
Replies: 2
by Steph » Tue Feb 14, 2023 11:07 pm

2 Replies

703 Views

Last post by Steph
Thu Feb 16, 2023 8:47 am
Reduce the page length of a client-side ticket

Last post by Klemen « Wed Feb 15, 2023 8:41 pm
Replies: 1
by Steph » Tue Feb 14, 2023 11:03 pm

1 Replies

574 Views

Last post by Klemen
Wed Feb 15, 2023 8:41 pm
Include email from custom field in submit a ticket form

Last post by Klemen « Fri Feb 10, 2023 8:34 pm
Replies: 1
by plc » Thu Feb 09, 2023 11:41 pm

1 Replies

522 Views

Last post by Klemen
Fri Feb 10, 2023 8:34 pm
populate value in message section in submit a ticket form

Last post by Klemen « Fri Feb 10, 2023 8:34 pm
Replies: 4
by plc » Tue Jan 24, 2023 6:57 pm

4 Replies

917 Views

Last post by Klemen
Fri Feb 10, 2023 8:34 pm
Mail doesn't works

Last post by hellraiser « Wed Feb 08, 2023 3:07 pm
Replies: 2
by hellraiser » Mon Feb 06, 2023 1:40 pm

2 Replies

411 Views

Last post by hellraiser
Wed Feb 08, 2023 3:07 pm
Sending mail from multiple addresses

Last post by dnmartel « Wed Feb 08, 2023 1:24 pm
Replies: 2
by dnmartel » Tue Feb 07, 2023 3:35 pm

2 Replies

406 Views

Last post by dnmartel
Wed Feb 08, 2023 1:24 pm
how to change template colors

Last post by Klemen « Wed Feb 08, 2023 12:22 am
Replies: 8
by trinz » Thu Jan 05, 2023 8:13 pm

8 Replies

2575 Views

Last post by Klemen
Wed Feb 08, 2023 12:22 am
Zoom on hover for images

Last post by Klemen « Wed Feb 08, 2023 12:18 am
Replies: 1
by abcv » Tue Feb 07, 2023 3:24 pm

1 Replies

375 Views

Last post by Klemen
Wed Feb 08, 2023 12:18 am
we want to display ip with ticket in hesk admin dashboard

Last post by Klemen « Wed Feb 01, 2023 11:23 am
Replies: 6
by neerajallen » Tue May 17, 2022 10:04 am

6 Replies

2857 Views

Last post by Klemen
Wed Feb 01, 2023 11:23 am
Hesk Email Not Sending (Connection Refused Error)

Last post by Klemen « Tue Jan 31, 2023 12:27 pm
Replies: 3
by zain17 » Wed Jan 25, 2023 9:08 am

3 Replies

714 Views

Last post by Klemen
Tue Jan 31, 2023 12:27 pm
Delete quoted reply from customer emails

Last post by Klemen « Mon Jan 30, 2023 11:02 am
Replies: 5
by jweaver » Fri Jan 20, 2023 8:56 pm

5 Replies

623 Views

Last post by Klemen
Mon Jan 30, 2023 11:02 am
PHP version 8

Last post by ces « Fri Jan 27, 2023 7:22 am
Replies: 4
by ces » Thu Jan 26, 2023 3:18 pm

4 Replies

716 Views

Last post by ces
Fri Jan 27, 2023 7:22 am
Only 1 support email

Last post by Klemen « Thu Jan 26, 2023 2:38 pm
Replies: 1
by mmsaa » Thu Jan 26, 2023 1:43 pm

1 Replies

347 Views

Last post by Klemen
Thu Jan 26, 2023 2:38 pm
Not able to Use Helpdesk

Last post by Klemen « Wed Jan 25, 2023 7:33 pm
Replies: 1
by dineshkumar.dks » Wed Jan 25, 2023 7:31 pm

1 Replies

329 Views

Last post by Klemen
Wed Jan 25, 2023 7:33 pm
Pop3 not working Hesk 3.4.2

Last post by Klemen « Wed Jan 18, 2023 10:18 am
Replies: 1
by trainyoucan » Wed Jan 18, 2023 6:41 am

1 Replies

619 Views

Last post by Klemen
Wed Jan 18, 2023 10:18 am
HESK 3.2.5 to 3.4.1 Upgrade issue Can't execute SQL:

Last post by Klemen « Tue Jan 17, 2023 3:49 pm
Replies: 1
by trainyoucan » Tue Jan 17, 2023 1:30 pm

1 Replies

609 Views

Last post by Klemen
Tue Jan 17, 2023 3:49 pm
Cannot add new user - notify_overdue_my

Last post by George « Tue Jan 17, 2023 5:43 am
Replies: 4
by George » Mon Jan 16, 2023 3:31 pm

4 Replies

1036 Views

Last post by George
Tue Jan 17, 2023 5:43 am
So our database files information saved in cloud

Last post by mmsaa « Mon Jan 16, 2023 2:38 pm
Replies: 6
by mmsaa » Mon Jan 16, 2023 11:26 am

6 Replies

663 Views

Last post by mmsaa
Mon Jan 16, 2023 2:38 pm
mail issues

Last post by Klemen « Sun Jan 15, 2023 4:12 pm
Replies: 3
by mrdj1024 » Sun Jan 15, 2023 2:32 pm

3 Replies

598 Views

Last post by Klemen
Sun Jan 15, 2023 4:12 pm
Bulk Ticket creation via Upload

Last post by Klemen « Wed Jan 11, 2023 9:52 am
Replies: 1
by afeer » Wed Jan 11, 2023 7:22 am

1 Replies

920 Views

Last post by Klemen
Wed Jan 11, 2023 9:52 am
Search for blank values in custom field

Last post by Klemen « Sat Jan 07, 2023 9:25 am
Replies: 3
by Squirt8494 » Fri Dec 30, 2022 10:12 pm

3 Replies

790 Views

Last post by Klemen
Sat Jan 07, 2023 9:25 am
New install problem - unexpected '['

Last post by Klemen « Tue Jan 03, 2023 4:36 pm
Replies: 3
by tamascsorgo » Tue Jan 03, 2023 5:18 am

3 Replies

474 Views

Last post by Klemen
Tue Jan 03, 2023 4:36 pm
HESK 3.4.2 imap cert error and fix

Last post by Klemen « Thu Dec 29, 2022 8:21 pm
Replies: 1
by kolya7k » Thu Dec 29, 2022 9:46 am

1 Replies

291 Views

Last post by Klemen
Thu Dec 29, 2022 8:21 pm
Auto RTL

Last post by Klemen « Thu Dec 29, 2022 9:27 am
Replies: 1
by mohammadayn » Thu Dec 29, 2022 8:28 am

1 Replies

296 Views

Last post by Klemen
Thu Dec 29, 2022 9:27 am
rich text editor stopped working in 3.4.2

Last post by Klemen « Thu Dec 29, 2022 9:25 am
Replies: 1
by jayk » Wed Dec 28, 2022 11:48 pm

1 Replies

377 Views

Last post by Klemen
Thu Dec 29, 2022 9:25 am
Error: One or more email templates are missing.

Last post by Klemen « Tue Dec 27, 2022 4:40 pm
Replies: 1
by flopesinf » Tue Dec 27, 2022 3:38 pm

1 Replies

374 Views

Last post by Klemen
Tue Dec 27, 2022 4:40 pm
new reply by staff without details

Last post by Klemen « Sun Dec 25, 2022 9:59 am
Replies: 1
by dashi » Sun Dec 25, 2022 3:00 am

1 Replies

533 Views

Last post by Klemen
Sun Dec 25, 2022 9:59 am
How to Open Links in New Window by default?

Last post by Klemen « Sat Dec 24, 2022 9:49 am
Replies: 1
by jorgecarousel » Fri Dec 23, 2022 5:18 pm

1 Replies

686 Views

Last post by Klemen
Sat Dec 24, 2022 9:49 am
Ticket not create from email (O365 IMAP)

Last post by hanami001 « Fri Dec 23, 2022 8:56 am
Replies: 2
by hanami001 » Fri Dec 23, 2022 3:27 am

2 Replies

372 Views

Last post by hanami001
Fri Dec 23, 2022 8:56 am
Ticket Additional Options

Last post by Klemen « Thu Dec 22, 2022 8:44 am
Replies: 3
by DarrenVT1 » Wed Dec 14, 2022 12:46 pm

3 Replies

1595 Views

Last post by Klemen
Thu Dec 22, 2022 8:44 am
OAuthorization Erro

Last post by Klemen « Fri Dec 16, 2022 9:20 pm
Replies: 1
by sergio.sarabando » Wed Dec 14, 2022 8:32 pm

1 Replies

325 Views

Last post by Klemen
Fri Dec 16, 2022 9:20 pm
Importing pictures into Knowledgebase

Last post by Klemen « Fri Dec 16, 2022 9:12 pm
Replies: 4
by wa4mnt » Mon Feb 14, 2022 9:42 pm

4 Replies

713 Views

Last post by Klemen
Fri Dec 16, 2022 9:12 pm
Server error when creating new ticket

Last post by Klemen « Tue Dec 13, 2022 7:21 pm
Replies: 1
by cwyenberg » Mon Dec 12, 2022 8:53 pm

1 Replies

1328 Views

Last post by Klemen
Tue Dec 13, 2022 7:21 pm
attached error while uploading some documents

Last post by mayadesk « Fri Dec 09, 2022 12:41 pm
Replies: 5
by mayadesk » Fri Dec 09, 2022 11:07 am

5 Replies

663 Views

Last post by mayadesk
Fri Dec 09, 2022 12:41 pm
Tickets raised by email piping don't have a due date

Last post by yknivag « Tue Dec 06, 2022 3:16 pm
Replies: 3
by yknivag » Mon Nov 21, 2022 4:23 pm

3 Replies

359 Views

Last post by yknivag
Tue Dec 06, 2022 3:16 pm
Missing closedat-value for tickets with status 3 (=closed)

Last post by Klemen « Mon Dec 05, 2022 5:18 pm
Replies: 1
by morphisto.zet » Mon Dec 05, 2022 5:07 pm

1 Replies

739 Views

Last post by Klemen
Mon Dec 05, 2022 5:18 pm
Subject line in new tickets gets truncated

Last post by chrisdude « Sat Dec 03, 2022 7:05 pm
Replies: 3
by chrisdude » Fri Dec 02, 2022 1:30 pm

3 Replies

395 Views

Last post by chrisdude
Sat Dec 03, 2022 7:05 pm
Ticket subject issue

Last post by Klemen « Sat Dec 03, 2022 4:22 pm
Replies: 14
by erick.oliveira » Mon Oct 10, 2022 7:39 pm

14 Replies

3395 Views

Last post by Klemen
Sat Dec 03, 2022 4:22 pm
dynamic generated links via costum-fields

Last post by Klemen « Sat Dec 03, 2022 4:21 pm
Replies: 7
by morphisto.zet » Mon Nov 07, 2022 9:59 am

7 Replies

1834 Views

Last post by Klemen
Sat Dec 03, 2022 4:21 pm
New version of HESK: 3.4.2

Last post by Klemen « Sat Dec 03, 2022 3:20 pm
Replies: 2
by Klemen » Sat Sep 17, 2022 10:32 am

2 Replies

1169 Views

Last post by Klemen
Sat Dec 03, 2022 3:20 pm
Submit ticket gives http 403 forbidden

Last post by jmronet « Wed Nov 30, 2022 11:31 am
Replies: 4
by Maarten » Mon Feb 16, 2015 1:12 pm

4 Replies

1235 Views

Last post by jmronet
Wed Nov 30, 2022 11:31 am
Reports

Last post by Klemen « Wed Nov 30, 2022 8:40 am
Replies: 1
by michalhana99 » Wed Nov 30, 2022 7:33 am

1 Replies

718 Views

Last post by Klemen
Wed Nov 30, 2022 8:40 am
General Data Protection Regulation - GDPR

Last post by morphisto.zet « Mon Nov 28, 2022 12:59 pm
Replies: 2
by morphisto.zet » Mon Nov 28, 2022 12:20 pm

2 Replies

861 Views

Last post by morphisto.zet
Mon Nov 28, 2022 12:59 pm
Auto-assign doesn't work properly

Last post by Klemen « Fri Nov 25, 2022 8:57 am
Replies: 3
by Martini26 » Fri Nov 25, 2022 7:41 am

3 Replies

409 Views

Last post by Klemen
Fri Nov 25, 2022 8:57 am
Visibility of tickets only those created by the user.

Last post by Klemen « Thu Nov 24, 2022 6:07 pm
Replies: 3
by Supptech » Thu Nov 24, 2022 1:15 pm

3 Replies

981 Views

Last post by Klemen
Thu Nov 24, 2022 6:07 pm
IMAP fetching stopped working

Last post by Klemen « Thu Nov 17, 2022 11:02 am
Replies: 3
by shadedk » Wed Nov 16, 2022 5:34 pm

3 Replies

1306 Views

Last post by Klemen
Thu Nov 17, 2022 11:02 am
Can Assign Tickets to Selected Users List only.

Last post by Klemen « Wed Nov 16, 2022 6:28 pm
Replies: 7
by afeer » Thu Jul 23, 2020 7:20 am

7 Replies

2492 Views

Last post by Klemen
Wed Nov 16, 2022 6:28 pm
hesk3_show_messages not available in create-ticket template?

Last post by Klemen « Mon Nov 14, 2022 3:57 pm
Replies: 1
by John1963 » Mon Nov 14, 2022 3:13 pm

1 Replies

314 Views

Last post by Klemen
Mon Nov 14, 2022 3:57 pm
Create a custom page with header and footer

Last post by Klemen « Mon Nov 14, 2022 3:51 pm
Replies: 3
by John1963 » Sun Nov 13, 2022 2:52 pm

3 Replies

769 Views

Last post by Klemen
Mon Nov 14, 2022 3:51 pm

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