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Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30792 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Adding a search bar to an article

Last post by mbory « Tue Mar 05, 2024 4:43 pm

by mbory » Tue Mar 05, 2024 4:43 pm

0 Replies

9654 Views

Last post by mbory
Tue Mar 05, 2024 4:43 pm
Many log? files on the web server

Last post by Klemen « Tue Mar 05, 2024 7:44 am
Replies: 5
by pdv » Mon Mar 04, 2024 12:37 pm

5 Replies

1485 Views

Last post by Klemen
Tue Mar 05, 2024 7:44 am
[Solved] SQL Error when search ticket

Last post by mbory « Mon Mar 04, 2024 4:04 pm
Replies: 6
by mbory » Thu Feb 29, 2024 2:12 pm

6 Replies

2047 Views

Last post by mbory
Mon Mar 04, 2024 4:04 pm
New version of HESK: 3.4.4

Last post by Klemen « Sun Mar 03, 2024 2:40 pm

by Klemen » Sun Mar 03, 2024 2:40 pm

0 Replies

9648 Views

Last post by Klemen
Sun Mar 03, 2024 2:40 pm
Open a ticket loading the submit url

Last post by Klemen « Mon Feb 26, 2024 5:22 pm
Replies: 1
by GIFO » Sun Feb 25, 2024 12:24 pm

1 Replies

1030 Views

Last post by Klemen
Mon Feb 26, 2024 5:22 pm
Can’t change settings after fresh install

Last post by Klemen « Wed Feb 21, 2024 4:17 pm
Replies: 1
by Vorlontec » Wed Feb 21, 2024 6:14 am

1 Replies

980 Views

Last post by Klemen
Wed Feb 21, 2024 4:17 pm
How do we generate reports per agent?

Last post by Klemen « Mon Feb 19, 2024 6:05 pm
Replies: 1
by fedoracore123 » Mon Feb 19, 2024 3:08 am

1 Replies

1032 Views

Last post by Klemen
Mon Feb 19, 2024 6:05 pm
HESK 3 - display barcode generated from tracking ID when printing a ticket

Last post by Klemen « Fri Feb 16, 2024 3:14 pm
Replies: 4
by sheldondebeer » Fri Feb 16, 2024 7:11 am

4 Replies

1607 Views

Last post by Klemen
Fri Feb 16, 2024 3:14 pm
Reply to Email Creates New Ticket

Last post by Klemen « Tue Feb 13, 2024 7:59 pm
Replies: 15
by mqcarpenter » Tue Apr 16, 2013 4:47 pm
1

2
15 Replies

7280 Views

Last post by Klemen
Tue Feb 13, 2024 7:59 pm
Unmerging tickets

Last post by Sbella20 « Tue Feb 13, 2024 4:03 pm
Replies: 2
by Sbella20 » Mon Feb 12, 2024 10:25 pm

2 Replies

503 Views

Last post by Sbella20
Tue Feb 13, 2024 4:03 pm
Issue with retrieving emails

Last post by Klemen « Mon Feb 12, 2024 6:05 pm
Replies: 6
by Lodestone » Sat Feb 10, 2024 3:55 pm

6 Replies

880 Views

Last post by Klemen
Mon Feb 12, 2024 6:05 pm
Assign piped mail to category

Last post by Klemen « Tue Jan 30, 2024 6:31 pm
Replies: 1
by xenios » Tue Jan 30, 2024 3:27 pm

1 Replies

534 Views

Last post by Klemen
Tue Jan 30, 2024 6:31 pm
500 Error: Must refresh to continue in Hesk...

Last post by Stormy$ « Mon Jan 29, 2024 3:51 pm
Replies: 2
by Stormy$ » Mon Jan 29, 2024 2:17 pm

2 Replies

744 Views

Last post by Stormy$
Mon Jan 29, 2024 3:51 pm
Staff can't view a ticket he/she raised but assigned to another category

Last post by morphisto.zet « Sun Jan 28, 2024 1:56 pm
Replies: 2
by eisu » Sat Jan 27, 2024 8:20 am

2 Replies

1284 Views

Last post by morphisto.zet
Sun Jan 28, 2024 1:56 pm
Does hesk allow files to be displayed as pdf?

Last post by shddcit « Sat Jan 27, 2024 4:08 pm
Replies: 2
by elandau » Wed Mar 12, 2014 1:34 am

2 Replies

14231 Views

Last post by shddcit
Sat Jan 27, 2024 4:08 pm
Microsoft 365 OAuth error AADSTS50011

Last post by pischta « Thu Jan 25, 2024 8:57 am
Replies: 2
by pischta » Wed Jan 24, 2024 11:08 am

2 Replies

646 Views

Last post by pischta
Thu Jan 25, 2024 8:57 am
Duplicate tickets

Last post by donlee10 « Mon Jan 22, 2024 4:07 pm
Replies: 2
by donlee10 » Mon Jan 22, 2024 2:37 pm

2 Replies

651 Views

Last post by donlee10
Mon Jan 22, 2024 4:07 pm
Not changing the status upon sending a response by the support team.

Last post by Klemen « Thu Jan 18, 2024 9:15 pm
Replies: 1
by kos6rkn1 » Thu Jan 18, 2024 7:46 pm

1 Replies

701 Views

Last post by Klemen
Thu Jan 18, 2024 9:15 pm
It prints with notes hidden from the client.

Last post by Klemen « Wed Jan 17, 2024 6:35 pm
Replies: 3
by kos6rkn1 » Wed Jan 17, 2024 1:22 pm

3 Replies

1690 Views

Last post by Klemen
Wed Jan 17, 2024 6:35 pm
Substitution tag error

Last post by cwyenberg « Wed Jan 17, 2024 3:48 pm
Replies: 7
by lww » Sun Jan 22, 2023 6:54 am

7 Replies

2419 Views

Last post by cwyenberg
Wed Jan 17, 2024 3:48 pm
Hesk 3.4.1 imap fetching stopped working

Last post by Klemen « Tue Jan 16, 2024 7:19 pm
Replies: 27
by alexb » Tue Oct 11, 2022 4:53 pm
1

2
27 Replies

3524 Views

Last post by Klemen
Tue Jan 16, 2024 7:19 pm
Hesk displays tasks overdue set for today.

Last post by Klemen « Mon Jan 15, 2024 5:10 pm
Replies: 1
by kos6rkn1 » Sun Jan 14, 2024 9:23 pm

1 Replies

782 Views

Last post by Klemen
Mon Jan 15, 2024 5:10 pm
Error: Required information missing: Write article contents!

Last post by Klemen « Thu Jan 11, 2024 7:09 am
Replies: 5
by marcelb » Thu Oct 05, 2023 2:36 pm

5 Replies

25802 Views

Last post by Klemen
Thu Jan 11, 2024 7:09 am
Incorrect sprintf() formatting & CSS class

Last post by Klemen « Thu Jan 04, 2024 5:07 pm
Replies: 1
by krolli » Thu Jan 04, 2024 3:27 pm

1 Replies

24373 Views

Last post by Klemen
Thu Jan 04, 2024 5:07 pm
Use ID as Tracking ID

Last post by morphisto.zet « Wed Jan 03, 2024 6:52 pm
Replies: 2
by teejay2u » Tue Jan 02, 2024 12:57 pm

2 Replies

21612 Views

Last post by morphisto.zet
Wed Jan 03, 2024 6:52 pm
IMAP / POP3 died suddenly

Last post by adminlogistic « Mon Dec 25, 2023 8:10 am
Replies: 10
by adminlogistic » Tue Dec 19, 2023 12:27 pm

10 Replies

53908 Views

Last post by adminlogistic
Mon Dec 25, 2023 8:10 am
How can i delete the header / make it invisible?

Last post by Klemen « Wed Dec 20, 2023 2:09 pm
Replies: 3
by adminlogistic » Mon Dec 18, 2023 1:17 pm

3 Replies

18746 Views

Last post by Klemen
Wed Dec 20, 2023 2:09 pm
IMAP Fetch is not working and AWS SES SMTP error to connect

Last post by Klemen « Sun Dec 10, 2023 9:32 am
Replies: 1
by rahulsingh » Sun Dec 10, 2023 4:43 am

1 Replies

5084 Views

Last post by Klemen
Sun Dec 10, 2023 9:32 am
Multiple email accounts working within Hesk

Last post by Klemen « Sun Dec 10, 2023 9:31 am
Replies: 5
by jfarr2022 » Wed Aug 24, 2022 12:31 pm

5 Replies

4885 Views

Last post by Klemen
Sun Dec 10, 2023 9:31 am
Double replies problem

Last post by Klemen « Tue Dec 05, 2023 2:09 pm
Replies: 3
by Dookster » Mon Dec 04, 2023 3:30 pm

3 Replies

2870 Views

Last post by Klemen
Tue Dec 05, 2023 2:09 pm
Problem setting up SMTP

Last post by arib67 « Fri Dec 01, 2023 2:50 pm
Replies: 3
by matlair » Wed Nov 29, 2023 12:11 pm

3 Replies

2802 Views

Last post by arib67
Fri Dec 01, 2023 2:50 pm
Error import mail imap after update hesk 3.4.3

Last post by Klemen « Wed Nov 29, 2023 8:49 pm
Replies: 7
by bauer » Sat Nov 11, 2023 1:27 pm

7 Replies

4530 Views

Last post by Klemen
Wed Nov 29, 2023 8:49 pm
When is next anticipated version release

Last post by Klemen « Tue Nov 28, 2023 7:41 pm
Replies: 3
by norrcomm » Mon Nov 27, 2023 1:54 pm

3 Replies

2860 Views

Last post by Klemen
Tue Nov 28, 2023 7:41 pm
Error connecting SMTP and IMAP to Exchange

Last post by Klemen « Fri Nov 24, 2023 12:59 pm
Replies: 7
by Halfnice112 » Wed Nov 22, 2023 8:07 am

7 Replies

4632 Views

Last post by Klemen
Fri Nov 24, 2023 12:59 pm
Cannot add own password

Last post by Klemen « Fri Nov 24, 2023 12:58 pm
Replies: 1
by klausfux » Fri Nov 24, 2023 4:18 am

1 Replies

1555 Views

Last post by Klemen
Fri Nov 24, 2023 12:58 pm
OAuth providers error AADSTS50011 with Office 365 and Gmail

Last post by Klemen « Fri Nov 24, 2023 12:57 pm
Replies: 5
by Antonioblu » Thu Nov 23, 2023 9:15 am

5 Replies

4426 Views

Last post by Klemen
Fri Nov 24, 2023 12:57 pm
php 8 and email piping error

Last post by plc « Tue Nov 21, 2023 10:17 pm
Replies: 4
by plc » Tue Nov 21, 2023 3:29 pm

4 Replies

3281 Views

Last post by plc
Tue Nov 21, 2023 10:17 pm
Question for migirate from another ticketsystem Spicework

Last post by shadedk « Thu Nov 16, 2023 8:07 pm
Replies: 2
by Murat » Wed Nov 15, 2023 9:59 am

2 Replies

2197 Views

Last post by shadedk
Thu Nov 16, 2023 8:07 pm
Appearance of ticket notes

Last post by BZZ « Thu Nov 16, 2023 9:12 am
Replies: 2
by BZZ » Mon Nov 13, 2023 11:49 am

2 Replies

1981 Views

Last post by BZZ
Thu Nov 16, 2023 9:12 am
Switching between tickets in the user's personal account

Last post by Klemen « Wed Nov 15, 2023 7:59 pm
Replies: 1
by HeskPro » Wed Nov 15, 2023 2:03 pm

1 Replies

1523 Views

Last post by Klemen
Wed Nov 15, 2023 7:59 pm
Work_time - Error import Excel

Last post by Klemen « Tue Nov 14, 2023 7:38 pm
Replies: 3
by michalhana99 » Sun Nov 12, 2023 8:56 am

3 Replies

2983 Views

Last post by Klemen
Tue Nov 14, 2023 7:38 pm
Feature Request - Pinned menu when scrolling

Last post by Klemen « Fri Nov 10, 2023 4:15 pm
Replies: 3
by norrcomm » Wed Nov 01, 2023 1:45 pm

3 Replies

2938 Views

Last post by Klemen
Fri Nov 10, 2023 4:15 pm
Problem with sending mails (Phpmail or SMTP)

Last post by Klemen « Fri Nov 10, 2023 4:07 pm
Replies: 1
by daddish_16 » Thu Nov 09, 2023 4:08 pm

1 Replies

1609 Views

Last post by Klemen
Fri Nov 10, 2023 4:07 pm
how to edit hesk_imap.php

Last post by Klemen « Fri Nov 10, 2023 4:05 pm
Replies: 1
by PierreM » Tue Nov 07, 2023 6:20 pm

1 Replies

1635 Views

Last post by Klemen
Fri Nov 10, 2023 4:05 pm
full multilanguage support

Last post by unreal « Fri Nov 03, 2023 6:20 am
Replies: 2
by unreal » Wed Nov 01, 2023 4:57 am

2 Replies

1855 Views

Last post by unreal
Fri Nov 03, 2023 6:20 am
Problem with SMTP authentication

Last post by Klemen « Thu Nov 02, 2023 6:47 pm
Replies: 1
by intheboat » Wed Nov 01, 2023 2:32 pm

1 Replies

1613 Views

Last post by Klemen
Thu Nov 02, 2023 6:47 pm
Potential Malware in common.inc.php File Detected by Wordfence

Last post by SYSOPCLP « Thu Nov 02, 2023 4:04 pm
Replies: 2
by SYSOPCLP » Thu Nov 02, 2023 12:34 pm

2 Replies

1759 Views

Last post by SYSOPCLP
Thu Nov 02, 2023 4:04 pm
link a customizable field for a specific user to view it.

Last post by samsouza « Tue Oct 31, 2023 11:49 pm
Replies: 2
by samsouza » Mon Oct 30, 2023 7:29 pm

2 Replies

1814 Views

Last post by samsouza
Tue Oct 31, 2023 11:49 pm
Video in KnowledgeBase

Last post by kevin_Webbers « Fri Oct 27, 2023 3:25 pm
Replies: 2
by kevin_Webbers » Thu Oct 26, 2023 3:56 pm

2 Replies

1986 Views

Last post by kevin_Webbers
Fri Oct 27, 2023 3:25 pm
Typed property DOMText::$wholeText must not be accessed before initialization

Last post by Klemen « Thu Oct 26, 2023 4:16 pm
Replies: 2
by rgstrdb » Thu Oct 26, 2023 7:53 am

2 Replies

1767 Views

Last post by Klemen
Thu Oct 26, 2023 4:16 pm

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