Assign piped mail to category

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xenios
Posts: 1
Joined: Tue Jan 30, 2024 3:21 pm

Assign piped mail to category

Post by xenios »

Hello,

is it possible to assign piped emails to a category according to subject?

Thank you
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: Assign piped mail to category

Post by Klemen »

Unfortunately no, there is no such feature built into Hesk.

To do that, you would have to modify the logic of the hesk_email2ticket function in file /inc/pipe_functions.inc.php
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