Hello,
is it possible to assign piped emails to a category according to subject?
Thank you
Assign piped mail to category
Moderator: mkoch227
Re: Assign piped mail to category
Unfortunately no, there is no such feature built into Hesk.
To do that, you would have to modify the logic of the hesk_email2ticket function in file /inc/pipe_functions.inc.php
To do that, you would have to modify the logic of the hesk_email2ticket function in file /inc/pipe_functions.inc.php
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