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Hesk - helpdesk software

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

150 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30667 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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There is no status change when assigning a ticket.

Last post by Klemen « Thu Oct 03, 2024 7:35 pm
Replies: 1
by shddcit » Thu Oct 03, 2024 4:57 pm

1 Replies

1963 Views

Last post by Klemen
Thu Oct 03, 2024 7:35 pm
Hesk Levels of catgeory

Last post by Chav « Thu Sep 26, 2024 4:22 pm
Replies: 5
by mohamed.shahboub » Sun Jun 13, 2021 9:03 pm

5 Replies

2894 Views

Last post by Chav
Thu Sep 26, 2024 4:22 pm
HESK installed on IIS webserver

Last post by Chav « Wed Sep 25, 2024 3:25 pm
Replies: 4
by Chav » Mon Sep 23, 2024 4:08 pm

4 Replies

2228 Views

Last post by Chav
Wed Sep 25, 2024 3:25 pm
Problem on Hesk

Last post by Klemen « Wed Sep 25, 2024 7:23 am
Replies: 1
by lukevr68 » Tue Sep 24, 2024 10:35 pm

1 Replies

1487 Views

Last post by Klemen
Wed Sep 25, 2024 7:23 am
Install port problem

Last post by Klemen « Wed Sep 18, 2024 12:47 pm
Replies: 3
by jsolisar » Mon Sep 16, 2024 9:23 am

3 Replies

1933 Views

Last post by Klemen
Wed Sep 18, 2024 12:47 pm
Hesk and login via Auth

Last post by Klemen « Sun Sep 15, 2024 8:46 am
Replies: 5
by lhesk » Thu Sep 12, 2024 3:57 pm

5 Replies

2957 Views

Last post by Klemen
Sun Sep 15, 2024 8:46 am
Can't edit or add new article in knowledgebase - error 500

Last post by Klemen « Wed Sep 11, 2024 6:12 am
Replies: 1
by zait » Wed Sep 11, 2024 3:01 am

1 Replies

1440 Views

Last post by Klemen
Wed Sep 11, 2024 6:12 am
Forbidden error when saving email templates in control panel

Last post by Lewis7362 « Fri Sep 06, 2024 6:33 pm
Replies: 4
by Lewis7362 » Fri Sep 06, 2024 7:39 am

4 Replies

1880 Views

Last post by Lewis7362
Fri Sep 06, 2024 6:33 pm
Error message when editing working hours.

Last post by Klemen « Thu Sep 05, 2024 4:18 pm
Replies: 1
by sladmin » Thu Sep 05, 2024 9:18 am

1 Replies

1420 Views

Last post by Klemen
Thu Sep 05, 2024 4:18 pm
How do i change IMAP from Inbox to different folder.

Last post by blanka « Sun Sep 01, 2024 7:08 pm
Replies: 2
by blanka » Sat Aug 31, 2024 8:26 pm

2 Replies

1717 Views

Last post by blanka
Sun Sep 01, 2024 7:08 pm
Changing hesk domain

Last post by ThatEliteGuy « Thu Aug 29, 2024 11:20 am
Replies: 6
by ThatEliteGuy » Thu Aug 29, 2024 10:34 am

6 Replies

2233 Views

Last post by ThatEliteGuy
Thu Aug 29, 2024 11:20 am
Proposal to add some features

Last post by shddcit « Fri Aug 23, 2024 2:22 pm
Replies: 2
by shddcit » Fri Aug 23, 2024 5:29 am

2 Replies

2505 Views

Last post by shddcit
Fri Aug 23, 2024 2:22 pm
Auto assign ticket logic

Last post by Klemen « Fri Aug 23, 2024 12:59 pm
Replies: 1
by kihato2983 » Fri Aug 23, 2024 3:26 am

1 Replies

1568 Views

Last post by Klemen
Fri Aug 23, 2024 12:59 pm
Change the trackID, leaving the default so that it is just numbers

Last post by Klemen « Mon Aug 19, 2024 8:22 pm
Replies: 1
by mr_iagow » Mon Aug 19, 2024 1:26 pm

1 Replies

1700 Views

Last post by Klemen
Mon Aug 19, 2024 8:22 pm
Issue with Disabling Auto-Assignment on Ticket Opening and User Responses

Last post by mr_iagow « Mon Aug 19, 2024 1:21 pm
Replies: 8
by mr_iagow » Tue Aug 13, 2024 2:27 am

8 Replies

3605 Views

Last post by mr_iagow
Mon Aug 19, 2024 1:21 pm
hesk3.4.6 knowledge base search problem feedback

Last post by wanshili6 « Fri Aug 16, 2024 11:21 am
Replies: 6
by wanshili6 » Thu Aug 15, 2024 9:09 am

6 Replies

2938 Views

Last post by wanshili6
Fri Aug 16, 2024 11:21 am
Restricting User Access

Last post by Klemen « Thu Aug 15, 2024 6:59 am
Replies: 7
by BradJackson67 » Sun Aug 04, 2024 12:57 am

7 Replies

5086 Views

Last post by Klemen
Thu Aug 15, 2024 6:59 am
Decrease spacing between tickets on ticketlist?

Last post by oliver « Mon Aug 12, 2024 11:40 pm
Replies: 5
by cwshubby » Mon Sep 27, 2021 12:13 am

5 Replies

4356 Views

Last post by oliver
Mon Aug 12, 2024 11:40 pm
New version of HESK: 3.4.6

Last post by Klemen « Sun Aug 11, 2024 1:44 pm

by Klemen » Sun Aug 11, 2024 1:44 pm

0 Replies

8884 Views

Last post by Klemen
Sun Aug 11, 2024 1:44 pm
Combine categories?

Last post by Klemen « Sat Aug 10, 2024 12:13 pm
Replies: 1
by rmurphy » Fri Aug 09, 2024 7:13 pm

1 Replies

2351 Views

Last post by Klemen
Sat Aug 10, 2024 12:13 pm
reassign to specific person in same category

Last post by Klemen « Sat Aug 10, 2024 12:11 pm
Replies: 1
by hardeeps » Sat Aug 10, 2024 9:10 am

1 Replies

2213 Views

Last post by Klemen
Sat Aug 10, 2024 12:11 pm
Hesk, All EMail shall we get on same email chain

Last post by Rajesh « Fri Aug 09, 2024 8:36 am
Replies: 2
by Rajesh » Fri Aug 09, 2024 8:00 am

2 Replies

2551 Views

Last post by Rajesh
Fri Aug 09, 2024 8:36 am
Seeking Modules or Settings for HESK Free Version: Email Verification and Ticket Integration

Last post by Klemen « Fri Aug 02, 2024 12:52 pm
Replies: 1
by marco.pavone » Thu Aug 01, 2024 2:33 pm

1 Replies

2496 Views

Last post by Klemen
Fri Aug 02, 2024 12:52 pm
HESK on openlitespeed

Last post by rrgreene « Thu Aug 01, 2024 12:03 am
Replies: 2
by rrgreene » Tue Jul 23, 2024 7:31 pm

2 Replies

2984 Views

Last post by rrgreene
Thu Aug 01, 2024 12:03 am
PHP version 8.2.2

Last post by Klemen « Tue Jul 30, 2024 7:00 am
Replies: 1
by nrcie » Tue Jul 30, 2024 3:56 am

1 Replies

2351 Views

Last post by Klemen
Tue Jul 30, 2024 7:00 am
Hesk tool - Few concerns regarding email notifications.

Last post by Klemen « Mon Jul 29, 2024 3:55 pm
Replies: 1
by Rajesh » Mon Jul 29, 2024 12:48 pm

1 Replies

2590 Views

Last post by Klemen
Mon Jul 29, 2024 3:55 pm
microsoft 365 smtp wont authenticate but imap works

Last post by Klemen « Tue Jul 16, 2024 10:29 am
Replies: 5
by potato » Mon Jul 08, 2024 3:26 am

5 Replies

3989 Views

Last post by Klemen
Tue Jul 16, 2024 10:29 am
How to add licence key

Last post by Klemen « Mon Jul 15, 2024 7:40 am
Replies: 1
by AnjaV » Sun Jul 14, 2024 8:56 am

1 Replies

2421 Views

Last post by Klemen
Mon Jul 15, 2024 7:40 am
How to Merge Tickets in HESK?

Last post by Klemen « Sat Jul 13, 2024 8:14 pm
Replies: 1
by Acta » Sat Jul 13, 2024 7:23 pm

1 Replies

2260 Views

Last post by Klemen
Sat Jul 13, 2024 8:14 pm
Auto closing of tickets...

Last post by Klemen « Fri Jul 12, 2024 8:00 pm
Replies: 3
by cwshubby » Fri Jul 05, 2024 8:03 pm

3 Replies

4007 Views

Last post by Klemen
Fri Jul 12, 2024 8:00 pm
Error connecting SMTP Mail server

Last post by Klemen « Thu Jul 11, 2024 8:07 pm
Replies: 1
by Stamosie » Thu Jul 11, 2024 7:11 pm

1 Replies

2455 Views

Last post by Klemen
Thu Jul 11, 2024 8:07 pm
Customer login system and ticket panel

Last post by Klemen « Thu Jul 11, 2024 5:51 pm
Replies: 26
by Spyze » Sun Mar 14, 2021 4:56 pm
1

2
26 Replies

36045 Views

Last post by Klemen
Thu Jul 11, 2024 5:51 pm
REQUIRED LOGIN TO SEND TICKETS

Last post by Klemen « Thu Jul 11, 2024 5:51 pm
Replies: 6
by taquitosdetromp0 » Mon Apr 15, 2024 3:22 pm

6 Replies

3827 Views

Last post by Klemen
Thu Jul 11, 2024 5:51 pm
Call opening email no longer arrives

Last post by Klemen « Mon Jul 08, 2024 3:36 pm
Replies: 1
by marcella » Fri Jul 05, 2024 7:41 pm

1 Replies

2436 Views

Last post by Klemen
Mon Jul 08, 2024 3:36 pm
Admin mail notification not being received

Last post by Klemen « Sat Jun 22, 2024 7:02 pm
Replies: 1
by Dan1 » Fri Jun 21, 2024 2:09 pm

1 Replies

2150 Views

Last post by Klemen
Sat Jun 22, 2024 7:02 pm
Auto Ticket Responses

Last post by Rolodex « Tue Jun 18, 2024 7:19 pm
Replies: 2
by Rolodex » Thu Jun 13, 2024 9:02 pm

2 Replies

2707 Views

Last post by Rolodex
Tue Jun 18, 2024 7:19 pm
White screen on boot

Last post by Klemen « Mon Jun 17, 2024 7:29 am
Replies: 1
by cyberglot » Mon Jun 17, 2024 1:42 am

1 Replies

2152 Views

Last post by Klemen
Mon Jun 17, 2024 7:29 am
Max file size

Last post by PascalFR « Thu Jun 13, 2024 6:16 am
Replies: 4
by PascalFR » Tue Jun 11, 2024 1:27 pm

4 Replies

3125 Views

Last post by PascalFR
Thu Jun 13, 2024 6:16 am
When replying on ticket page just blank

Last post by Klemen « Tue Jun 11, 2024 7:53 am
Replies: 5
by zippa1204 » Tue May 14, 2024 6:44 am

5 Replies

3402 Views

Last post by Klemen
Tue Jun 11, 2024 7:53 am
Setting Default View in Hesk

Last post by Klemen « Fri Jun 07, 2024 6:48 pm
Replies: 1
by AKearns13 » Thu Jun 06, 2024 6:23 pm

1 Replies

1943 Views

Last post by Klemen
Fri Jun 07, 2024 6:48 pm
[Solved] GSSAPI Error and SSL/TLS negotiation failed

Last post by hundele « Wed Jun 05, 2024 12:59 pm
Replies: 3
by hundele » Wed Jun 05, 2024 9:40 am

3 Replies

2527 Views

Last post by hundele
Wed Jun 05, 2024 12:59 pm
Not receiving ticketing desk emails

Last post by Klemen « Tue Jun 04, 2024 12:01 pm
Replies: 1
by anatolewilson » Tue Jun 04, 2024 6:50 am

1 Replies

1626 Views

Last post by Klemen
Tue Jun 04, 2024 12:01 pm
Email Collection

Last post by Klemen « Thu May 30, 2024 5:34 pm
Replies: 1
by Woofels » Thu May 30, 2024 5:15 pm

1 Replies

1644 Views

Last post by Klemen
Thu May 30, 2024 5:34 pm
Custom Fields Increase (50+)

Last post by afeer « Thu May 30, 2024 10:37 am
Replies: 12
by Rolodex » Wed May 15, 2024 6:49 pm

12 Replies

7630 Views

Last post by afeer
Thu May 30, 2024 10:37 am
Rich Text reply causes 500 errors

Last post by GezusK « Wed May 15, 2024 5:39 pm
Replies: 2
by GezusK » Wed May 15, 2024 3:55 pm

2 Replies

2939 Views

Last post by GezusK
Wed May 15, 2024 5:39 pm
default language not english

Last post by Klemen « Wed May 15, 2024 5:09 pm
Replies: 3
by KIMZESANTOS » Wed May 15, 2024 10:21 am

3 Replies

2716 Views

Last post by Klemen
Wed May 15, 2024 5:09 pm
Can't create as app in chrome in version 3.4.5

Last post by Klemen « Wed May 15, 2024 5:08 pm
Replies: 10
by bworrey » Mon May 13, 2024 4:34 pm

10 Replies

6184 Views

Last post by Klemen
Wed May 15, 2024 5:08 pm
Download All attachments (in a ticket)

Last post by Rolodex « Tue May 14, 2024 1:54 pm
Replies: 4
by Rolodex » Mon May 13, 2024 7:52 pm

4 Replies

3587 Views

Last post by Rolodex
Tue May 14, 2024 1:54 pm
php 8.3?

Last post by Klemen « Fri May 10, 2024 12:19 pm
Replies: 1
by mrdj1024 » Thu May 09, 2024 11:52 pm

1 Replies

2217 Views

Last post by Klemen
Fri May 10, 2024 12:19 pm
Connection to smtp host fails

Last post by Klemen « Fri May 10, 2024 12:18 pm
Replies: 3
by Dookster » Thu May 09, 2024 6:46 pm

3 Replies

2589 Views

Last post by Klemen
Fri May 10, 2024 12:18 pm

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