Possible error auto-assigned not selected when creating new ticket

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theUsername
Posts: 6
Joined: Wed Nov 27, 2024 8:43 pm

Possible error auto-assigned not selected when creating new ticket

Post by theUsername »

Version 3.5.1
Would be great if when creating a new ticket as an admin if the "assign this ticket to" dropbox has ">auto-assigned<" pre-selected, instead of Unassigned.
This is when the category setting "auto-assign tickets in this category" has "Yes" selected.
Not sure if this was intentional or a bug.
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: Possible error auto-assigned not selected when creating new ticket

Post by Klemen »

Thanks for reporting, will check for 3.5.2
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