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Hesk - helpdesk software

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Announcements

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Last post

New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

170 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30668 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

How Upgrade HEESK 3.3.0 beta to 3.3.0

Last post by Klemen « Mon Jul 11, 2022 8:42 am
Replies: 3
by michalhana99 » Sat Jul 09, 2022 12:58 pm

3 Replies

1643 Views

Last post by Klemen
Mon Jul 11, 2022 8:42 am
Recent tickets and linked tickets

Last post by Klemen « Wed Jul 06, 2022 6:58 am
Replies: 3
by cwyenberg » Thu Jun 30, 2022 10:43 pm

3 Replies

1453 Views

Last post by Klemen
Wed Jul 06, 2022 6:58 am
Change ticket templates

Last post by fry72 « Wed Jul 06, 2022 6:09 am
Replies: 4
by fry72 » Tue Jul 05, 2022 10:04 am

4 Replies

1272 Views

Last post by fry72
Wed Jul 06, 2022 6:09 am
Change custom colour for questions

Last post by Klemen « Tue Jul 05, 2022 2:50 pm
Replies: 1
by chrisdevelop » Tue Jul 05, 2022 12:21 pm

1 Replies

793 Views

Last post by Klemen
Tue Jul 05, 2022 2:50 pm
HESK version 3.3.0 BETA (test version)

Last post by Klemen « Tue Jul 05, 2022 2:29 pm
Replies: 22
by Klemen » Thu Jun 09, 2022 11:53 am
1

2
22 Replies

6587 Views

Last post by Klemen
Tue Jul 05, 2022 2:29 pm
Bugs && Suggestions

Last post by Klemen « Fri Jul 01, 2022 3:50 pm
Replies: 1
by krolli » Sat Jun 25, 2022 5:53 pm

1 Replies

838 Views

Last post by Klemen
Fri Jul 01, 2022 3:50 pm
How can I get the new tickets to show up on a different page?

Last post by Klemen « Fri Jul 01, 2022 3:27 pm
Replies: 1
by Beck » Wed Jun 29, 2022 9:10 pm

1 Replies

697 Views

Last post by Klemen
Fri Jul 01, 2022 3:27 pm
make attachments required

Last post by Klemen « Thu Jun 16, 2022 1:57 pm
Replies: 1
by karmainsa » Thu Jun 16, 2022 12:49 pm

1 Replies

836 Views

Last post by Klemen
Thu Jun 16, 2022 1:57 pm
Setting up Scheduled Task for overdue tickets

Last post by markdewet « Sun Jun 12, 2022 7:23 pm
Replies: 4
by markdewet » Sun Jun 12, 2022 5:05 pm

4 Replies

1015 Views

Last post by markdewet
Sun Jun 12, 2022 7:23 pm
Automatic Due Date Configuration

Last post by Klemen « Thu Jun 09, 2022 11:59 am
Replies: 1
by patelbhavin » Tue Jun 07, 2022 1:04 pm

1 Replies

617 Views

Last post by Klemen
Thu Jun 09, 2022 11:59 am
What news can we expect in version 3.3.0?

Last post by Klemen « Thu Jun 09, 2022 11:55 am
Replies: 1
by michalhana99 » Tue May 31, 2022 2:17 pm

1 Replies

908 Views

Last post by Klemen
Thu Jun 09, 2022 11:55 am
Mail attachment

Last post by Klemen « Sat May 28, 2022 1:47 pm
Replies: 1
by TuberPlays » Sat May 28, 2022 1:31 pm

1 Replies

1056 Views

Last post by Klemen
Sat May 28, 2022 1:47 pm
Mail reply creates new ticket

Last post by Klemen « Sat May 28, 2022 7:37 am
Replies: 1
by TuberPlays » Fri May 27, 2022 10:41 pm

1 Replies

1203 Views

Last post by Klemen
Sat May 28, 2022 7:37 am
Office 365 Connection refused after Disconnected Imap

Last post by Klemen « Mon May 23, 2022 12:18 pm
Replies: 3
by eleanor » Mon May 23, 2022 11:17 am

3 Replies

1014 Views

Last post by Klemen
Mon May 23, 2022 12:18 pm
Error with installation, step 3

Last post by markdewet « Sun May 22, 2022 11:14 am
Replies: 4
by markdewet » Sun May 22, 2022 1:56 am

4 Replies

763 Views

Last post by markdewet
Sun May 22, 2022 11:14 am
Remove ukrainian war dislcaimer at printing view

Last post by zomborkonzol « Sun May 22, 2022 8:08 am
Replies: 2
by zomborkonzol » Sat May 21, 2022 9:55 pm

2 Replies

776 Views

Last post by zomborkonzol
Sun May 22, 2022 8:08 am
Populate note in customer side

Last post by Paula Motorbike « Fri May 13, 2022 2:29 pm
Replies: 2
by Paula Motorbike » Fri May 13, 2022 9:02 am

2 Replies

1422 Views

Last post by Paula Motorbike
Fri May 13, 2022 2:29 pm
Task maintenance to pdf

Last post by Klemen « Thu May 12, 2022 4:48 pm
Replies: 1
by wsite » Thu May 12, 2022 5:04 am

1 Replies

709 Views

Last post by Klemen
Thu May 12, 2022 4:48 pm
Onedrive emails stopping email to ticket

Last post by Klemen « Mon May 09, 2022 8:30 am
Replies: 4
by heskymcheskface » Fri May 06, 2022 11:37 am

4 Replies

894 Views

Last post by Klemen
Mon May 09, 2022 8:30 am
HESK showing Subject as Name and Last replier

Last post by jorgecarousel « Tue May 03, 2022 3:06 pm
Replies: 1
by jorgecarousel » Tue May 03, 2022 3:00 pm

1 Replies

1159 Views

Last post by jorgecarousel
Tue May 03, 2022 3:06 pm
admin SQL ERROR

Last post by Klemen « Wed Apr 27, 2022 8:12 pm
Replies: 1
by lordofpc » Tue Apr 26, 2022 5:33 pm

1 Replies

634 Views

Last post by Klemen
Wed Apr 27, 2022 8:12 pm
Problem updating Hesk from 3.2.2 to 3.2.5

Last post by Klemen « Wed Apr 27, 2022 8:09 pm
Replies: 1
by andreas » Mon Apr 25, 2022 7:12 pm

1 Replies

675 Views

Last post by Klemen
Wed Apr 27, 2022 8:09 pm
WYSIWYG

Last post by Klemen « Sat Apr 23, 2022 7:17 pm
Replies: 3
by Noke101 » Thu Apr 21, 2022 1:56 pm

3 Replies

1441 Views

Last post by Klemen
Sat Apr 23, 2022 7:17 pm
Wrong file pointer at mime_parser.php

Last post by Klemen « Fri Apr 15, 2022 11:30 am
Replies: 1
by BRStuff » Wed Apr 13, 2022 10:53 pm

1 Replies

767 Views

Last post by Klemen
Fri Apr 15, 2022 11:30 am
Migrating to HESK from another helpdesk system

Last post by temp « Tue Apr 12, 2022 2:13 pm
Replies: 2
by temp » Tue Apr 12, 2022 12:42 pm

2 Replies

929 Views

Last post by temp
Tue Apr 12, 2022 2:13 pm
Second closing status

Last post by Noke101 « Mon Apr 11, 2022 6:04 am
Replies: 2
by Noke101 » Wed Apr 06, 2022 12:15 pm

2 Replies

918 Views

Last post by Noke101
Mon Apr 11, 2022 6:04 am
Hesk Ticket mark as "new" multiple hesk tickets

Last post by Klemen « Sat Apr 09, 2022 5:18 pm
Replies: 5
by mytusx » Tue Apr 05, 2022 3:52 pm

5 Replies

1120 Views

Last post by Klemen
Sat Apr 09, 2022 5:18 pm
Version 3.3.0 release date

Last post by Klemen « Sat Apr 09, 2022 7:57 am
Replies: 12
by michalhana99 » Mon Feb 14, 2022 1:18 pm

12 Replies

4100 Views

Last post by Klemen
Sat Apr 09, 2022 7:57 am
automatic creation of applications from mail does not work

Last post by Klemen « Sat Apr 09, 2022 7:55 am
Replies: 4
by irbis36 » Wed Apr 06, 2022 6:02 am

4 Replies

440 Views

Last post by Klemen
Sat Apr 09, 2022 7:55 am
Hesk or Server Attachment Compression?

Last post by Lisaweb « Wed Apr 06, 2022 8:54 pm
Replies: 2
by Lisaweb » Sun Apr 03, 2022 2:41 pm

2 Replies

1096 Views

Last post by Lisaweb
Wed Apr 06, 2022 8:54 pm
Hesk don't run after instllation

Last post by Klemen « Wed Apr 06, 2022 11:01 am
Replies: 1
by jps » Sat Apr 02, 2022 1:39 pm

1 Replies

304 Views

Last post by Klemen
Wed Apr 06, 2022 11:01 am
Admin ticket list table

Last post by Klemen « Wed Apr 06, 2022 11:00 am
Replies: 4
by cwyenberg » Thu Mar 03, 2022 8:43 pm

4 Replies

1570 Views

Last post by Klemen
Wed Apr 06, 2022 11:00 am
Category Descriptions code?

Last post by Lisaweb « Wed Mar 30, 2022 5:02 pm
Replies: 3
by Lisaweb » Thu Mar 24, 2022 7:42 pm

3 Replies

1981 Views

Last post by Lisaweb
Wed Mar 30, 2022 5:02 pm
pop3 fetching

Last post by Klemen « Tue Mar 29, 2022 5:56 pm
Replies: 5
by gssikarwar21 » Mon Mar 28, 2022 2:06 pm

5 Replies

494 Views

Last post by Klemen
Tue Mar 29, 2022 5:56 pm
Groups of staff to have access

Last post by Klemen « Tue Mar 29, 2022 7:49 am
Replies: 1
by chrisdevelop » Wed Mar 23, 2022 3:25 pm

1 Replies

501 Views

Last post by Klemen
Tue Mar 29, 2022 7:49 am
Where can i put css for articles in the Knowledge-Base

Last post by Klemen « Mon Mar 21, 2022 4:15 pm
Replies: 1
by Hidroxid » Mon Mar 21, 2022 2:06 pm

1 Replies

344 Views

Last post by Klemen
Mon Mar 21, 2022 4:15 pm
SQL Server 2008 instead of MySQL?

Last post by Durzo « Thu Mar 17, 2022 7:05 pm
Replies: 2
by Durzo » Thu Mar 17, 2022 5:59 pm

2 Replies

415 Views

Last post by Durzo
Thu Mar 17, 2022 7:05 pm
Issue with .JPG attach download

Last post by fteixeira « Thu Mar 17, 2022 3:24 pm
Replies: 5
by fteixeira » Wed Mar 16, 2022 1:14 pm

5 Replies

660 Views

Last post by fteixeira
Thu Mar 17, 2022 3:24 pm
Include original message in email reply

Last post by Klemen « Sun Mar 13, 2022 8:07 am
Replies: 1
by alw3yz » Sat Mar 12, 2022 11:12 pm

1 Replies

356 Views

Last post by Klemen
Sun Mar 13, 2022 8:07 am
Multiple ticket delete with non cloud version v.3.2.5

Last post by wa4mnt « Fri Mar 04, 2022 4:37 pm
Replies: 2
by wa4mnt » Fri Mar 04, 2022 4:01 pm

2 Replies

683 Views

Last post by wa4mnt
Fri Mar 04, 2022 4:37 pm
Can I turn off the Ip address?

Last post by Klemen « Wed Mar 02, 2022 5:29 pm
Replies: 3
by mystasia » Tue Mar 01, 2022 1:39 pm

3 Replies

530 Views

Last post by Klemen
Wed Mar 02, 2022 5:29 pm
Grammar recommendation

Last post by srumberg « Tue Mar 01, 2022 8:17 pm
Replies: 2
by srumberg » Tue Mar 01, 2022 9:15 am

2 Replies

1155 Views

Last post by srumberg
Tue Mar 01, 2022 8:17 pm
view original email

Last post by Klemen « Sat Feb 26, 2022 6:04 pm
Replies: 1
by xep22 » Sat Feb 26, 2022 5:21 pm

1 Replies

895 Views

Last post by Klemen
Sat Feb 26, 2022 6:04 pm
Don't create a ticket if...

Last post by Klemen « Fri Feb 25, 2022 1:31 pm
Replies: 1
by cwshubby » Thu Feb 24, 2022 9:01 pm

1 Replies

1285 Views

Last post by Klemen
Fri Feb 25, 2022 1:31 pm
edit HTML in startpage

Last post by xep22 « Wed Feb 23, 2022 12:33 pm

by xep22 » Wed Feb 23, 2022 12:33 pm

0 Replies

39216 Views

Last post by xep22
Wed Feb 23, 2022 12:33 pm
Auto Assign ticket from specify email address or domain

Last post by Klemen « Mon Feb 21, 2022 7:07 pm
Replies: 1
by szilagyi.sandor » Mon Feb 21, 2022 11:35 am

1 Replies

530 Views

Last post by Klemen
Mon Feb 21, 2022 7:07 pm
Adding an additional field to the request creation form

Last post by Klemen « Mon Feb 21, 2022 7:06 pm
Replies: 1
by Павел » Mon Feb 21, 2022 7:03 pm

1 Replies

376 Views

Last post by Klemen
Mon Feb 21, 2022 7:06 pm
add autocomplete tag in HTML

Last post by Klemen « Sun Feb 20, 2022 5:11 pm
Replies: 3
by xep22 » Fri Feb 18, 2022 4:07 pm

3 Replies

1150 Views

Last post by Klemen
Sun Feb 20, 2022 5:11 pm
Automatically mark tickets as done not working

Last post by xep22 « Sat Feb 19, 2022 6:06 pm
Replies: 4
by xep22 » Thu Feb 17, 2022 6:04 pm

4 Replies

1518 Views

Last post by xep22
Sat Feb 19, 2022 6:06 pm
Ticket desk problem

Last post by Klemen « Sat Feb 19, 2022 5:12 pm
Replies: 1
by tkaartdirector » Sat Feb 19, 2022 5:03 pm

1 Replies

401 Views

Last post by Klemen
Sat Feb 19, 2022 5:12 pm

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