How Upgrade HEESK 3.3.0 beta to 3.3.0

[michalhana99]

Write your message below:
How Upgrade HEESK 3.3.0 beta to 3.3.0?

If I go through the upgrade process, I get a message that the database already contains version 3.3.0

If I delete the innstal folder and go to the administration, it still shows me that I am using the beta version

[Klemen]

Beta was never intended for live usage so there is no official direct upgrade available.

However, you can:

1. BACKUP existing files and database
2. upload these modified files to your server: https://hesk.com/preview/330beta1-to-final.zip
3. open file hesk_settings.inc.php in Notepad++ or some other powerful editor (do NOT use Microsoft notepad)
4 .change

Code: Select all

$hesk_settings['hesk_version']='3.3.0-beta1';

to

Code: Select all

$hesk_settings['hesk_version']='3.3.0';

5. save, upload and test

Note: there was is a new "New ticket by staff" email template in 3.3.0 final versus beta.

[michalhana99]

Tested and seems to work without problems.

Do you think the upgrade to the next sharp version will happen without any problems?

Beta was never intended for live usage so there is no official direct upgrade available.

However, you can:

1. BACKUP existing files and database
2. upload these modified files to your server: https://hesk.com/preview/330beta1-to-final.zip
3. open file hesk_settings.inc.php in Notepad++ or some other powerful editor (do NOT use Microsoft notepad)
4 .change

Code: Select all

$hesk_settings['hesk_version']='3.3.0-beta1';

to

Code: Select all

$hesk_settings['hesk_version']='3.3.0';

5. save, upload and test

Note: there was is a new "New ticket by staff" email template in 3.3.0 final versus beta.

[Klemen]

Yes, once you're on 3.3.0 final patches will be available for next updates.