Help desk title not updating

Helpdesk for my helpdesk software

Moderator: mkoch227

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itmanager
Posts: 7
Joined: Sun Dec 03, 2017 1:06 pm

Help desk title not updating

Post by itmanager »

Only a small issue, I ran the update from the previous version to 3.3.1. The only thing that is strange, I cannot change the Title from "Help Desk" the hesk_settings.inc.php shows the correct Title that I changed it to a while back but it does not show on the website. Am I missing something?

I host with Siteground, I have refreshed the cache and changed the permission to 755 on hesk_settings.inc.php to see if that would help, but to no avail.

Thanks.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Help desk title not updating

Post by Klemen »

Where exactly is the "Help desk" shown?

Are you referring to the "Help desk" in the left menu inside Hesk admin panel? If yes, that one can be changed using a custom-text.php file:
https://www.hesk.com/knowledgebase/?article=88
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itmanager
Posts: 7
Joined: Sun Dec 03, 2017 1:06 pm

Re: Help desk title not updating

Post by itmanager »

Yes in admin panel top left, thanks for your speedy reply.
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