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I had a radio custom field named "Difficulty" with 3 values "basic/medium/advanced", every week the staffs will review tickets and changed that field by manually edit the ticket if necessary.
I have some php experience, anyone can share how to do it? thanks
It will be great if the staffs can batch change the custom field in the ticket list view just like change the priority.
How to batch modify custom fields?
Moderator: mkoch227
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- Posts: 94
- Joined: Wed Feb 29, 2012 2:00 am
How to batch modify custom fields?
Eagle
Life is a journey.
Life is a journey.
Re: How to batch modify custom fields?
There is no plan to add this as it would work only in very specific circumstances (like the one you use).
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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- Posts: 94
- Joined: Wed Feb 29, 2012 2:00 am
Re: How to batch modify custom fields?
understood, will try to modify by myself. thanks.
Eagle
Life is a journey.
Life is a journey.