Script URL: http://www.slabburgers.com/support/admin/
Version of script: 4.0.1
Hosting company: godaddy
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Hi I install the original HEsk help desk through cpanel
then I download the Mods for hesk, unzip all data on my local pc, upload everything to overwritten the original hesk created by cpanel
but when I login
http://www.slabburgers.com/support/admin/
get error message
http://screencast.com/t/Oze67BpF5W
base on instruction, I need to navigator /install and click on "install/upgrade" icon...but how? through cpanel => file manager? please state in a little more detali
thank you
Write your message below:
Error Fresh Install
Moderator: mkoch227
Re: Error Fresh Install
Go to http://<path-to-your-helpdesk>/install. Then click "No previous installation".
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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- Posts: 8
- Joined: Fri Jan 22, 2016 8:54 pm
Re: Error Fresh Install
Yes it works
thank you
may be english isn't my native language, but the webpage instruction line missing "http://<path-to-your-helpdesk>" this part....
may I am wrong and misunderstand

may be english isn't my native language, but the webpage instruction line missing "http://<path-to-your-helpdesk>" this part....
may I am wrong and misunderstand