New UI for HESK

Everything related to Hesk - helpdesk software

Moderator: mkoch227

mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

New UI for HESK

Post by mkoch227 »

So, I've been tweaking the HESK UI quite a bit, and I thought I'd like to share with everyone how the template looks so far. I've only gotten to the installation screens, but this will hopefully give you a taste for what is to come. Links do not automatically open in a new window, so I suggest opening them in new tabs manually :D

The template reuses much of the original HESK code, however I have added some JQuery/Bootstrap elements to give HESK a more modern, up-to-date feel. Constructive criticism is welcome :)

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Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
dr_patso
Posts: 192
Joined: Tue May 15, 2012 3:23 am

Re: New UI for HESK

Post by dr_patso »

I think that looks really nice. Have you just done the installation screen? I'd like to see what the admin section and customer interface looks like when you're done. I am thinking hesk 3 might have some theme options and what not.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

I have not yet done the admin area/customer area yet. I'm taking it one step at a time. Right now, the main page is practically plain text right now :lol:

And yes, I believe Klemen has planned for a theming system in v3.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Klemen
Site Admin
Posts: 10135
Joined: Fri Feb 11, 2005 4:04 pm

Re: New UI for HESK

Post by Klemen »

Looking forward to seeing the complete design :wink:

Yes, I do plan on moving to templates in 3.0
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mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

I finished the main index page for now. Here's what it looks like:

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Hopefully I'll get some more done soon
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
alcazar
Posts: 81
Joined: Mon May 27, 2013 6:36 pm

Re: New UI for HESK

Post by alcazar »

Looks really good your screens so far.
Maybe you can -> help the Master? :roll:
Alcazar
(nach Diktat spazierengegangen)
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

It's been a while, but I finally got to getting another screen finished:

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Also, it's not visible on the screenshot, but error message are also redone and are contained above the "View existing ticket" section.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

Got the view ticket page finished. Here are some more screenshots:

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I also got the knowledgebase screens done. I think everything on the front-end is now complete :D

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Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
alcazar
Posts: 81
Joined: Mon May 27, 2013 6:36 pm

Re: New UI for HESK

Post by alcazar »

Looks really good.
Your "Ticket Page" reminds on Kayako, that leading and very expensive ITS (unless youre a charity).
Alcazar
(nach Diktat spazierengegangen)
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

Alcazar, this is the description of the repository that's hosting the project (I haven't released the location yet since the project is not complete):

Code: Select all

A GUI facelift for HESK, modeled after Kayako 4.60.0.3971
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
bastiaan.c
Posts: 142
Joined: Sat Jun 22, 2013 9:24 pm

Re: New UI for HESK

Post by bastiaan.c »

This looks amazing!!!!!
Keep up the good work! :)
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

Got some progress done on the admin dashboard and view ticket pages. I wasn't sure how I should design the admin dashboard, so for now, it looks pretty much the same. Maybe later on I might overhaul it.

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Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Tinydan
Posts: 29
Joined: Wed Nov 06, 2013 2:09 pm

Re: New UI for HESK

Post by Tinydan »

Looks fantastic, really well done.
bastiaan.c
Posts: 142
Joined: Sat Jun 22, 2013 9:24 pm

Re: New UI for HESK

Post by bastiaan.c »

Hi mike, i am curious about which files would need to be updated on an existing 2.5.2 installation?
In the future...would you have to replace some file?
Also, would you tell us if you are going to sell this or share? If you would sell. What would you think that is going to cost?
Thanks for all you do :-)
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: New UI for HESK

Post by mkoch227 »

In the future...would you have to replace some file?
Almost every file is being modified in some way, so you will most likely have to run an upgrade, even if you are currently running 2.5.2 :lol:
Also, would you tell us if you are going to sell this or share?
I plan to release this under the GNU GPL v2 :D
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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