Updating/Replying to Multiple Tickets

[makingtrails]

Script URL: local
Version of script: 2.3
Hosting company: local
URL of phpinfo.php: local
URL of session_test.php: local
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Multiple Tickets, Replying, Bulk Update

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Is it possible to reply to more than 1 ticket at anyone time. Most tickets that get raised are due to a problem affecting most if not all users so it would be easier to update all tickets instead of ones individually. Can this be done or is this a mod?

Thanks

J

[Klemen]

It's not something HESK supports, no. You would have to mod it.