Staff can see only Ticket created by him self

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coeugh
Posts: 13
Joined: Thu Dec 24, 2009 1:59 am

Staff can see only Ticket created by him self

Post by coeugh »

Hello, i would like to disable anonymos to create ticket, and i add staff and i want that staff can only see and manage ticket created by each staff.

For exemple Moderator1 can only see ticket submited by him self (Moderator1)

Anyone can help me to solve this ?

Thanks.
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Re: Staff can see only Ticket created by him self

Post by Klemen »

The new version (2.3) might do the trick with permission settings where you can allow staff to only view tickets assigned to them. There's a beta (test) version out at the moment:
viewtopic.php?f=13&t=3663
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