Should Help Desk have it's own database?

SouthpawK · Post by **SouthpawK** » Sun Mar 15, 2009 8:19 pm

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Hi, newbie here. This is probably a stupid question but I just want to make sure I am doing it right. I installed this just fine and everything works great. The question I have is, when I installed it I used the same MySQL database settings that my board uses, is that the right way or should I set up Help Desk a database of it's own?

I hope I asked that correctly. Basically, can Help Desk use the same database as my board or should it have it's own?

Sorry for the newbie question....thanks

YankeePicker · Post by **YankeePicker** » Mon Mar 16, 2009 2:40 pm

As long as you are using a prefix to the tables (Hesk does by default) you should be OK. I don't see any major downside to doing this aside from slightly complicating database restoration in the event of a problem.

I like to use separate databases for everything, that's more of a personal preference really. I'm a bit of an organization freak.

SouthpawK · Post by **SouthpawK** » Mon Mar 16, 2009 2:46 pm

Thanks for the reply YankeePicker,

I kinda feel the same way about everything having its own closet. That way I know just where to find them. I really just didn't know if it would make any difference.

Thanks again, I appreciate it

YankeePicker · Post by **YankeePicker** » Mon Mar 16, 2009 3:01 pm

You're welcome, glad to help out a little.

Post by **Klemen** » Tue Mar 17, 2009 6:34 pm

I also agree with YankeePicker: it will work in any existing database but if you can do create a new one to keep things in order.