Script URL:
Version of script: 2.0
Hosting company: Internal
URL of phpinfo.php: help.gtweed.com
URL of session_test.php:
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Custom field Ticket list location assign
Write your message below:
I've added a Custom field called "Office Location" I wondering if there is a way to add this field in the ticket list in the Admin web site so we can sort by Office location of end user. This would be helpful because we have multiple Helpdesk staff assigned to different Office locations. A
Add a custom Field to the ticket list
Moderator: mkoch227
nice script
hi
edit the file inc\print_tickets.inc.php
on line 223 insert " <th class="admin_white" style="text-align:left; white-space:nowrap;"><a href="show_tickets.php?<?php echo $query; ?>custom1"><?php echo $hesklang['customer']; ?></a></th> "
on line 281 insert " <td class="$color">$ticket[custom1]</td> "
ciao
edit the file inc\print_tickets.inc.php
on line 223 insert " <th class="admin_white" style="text-align:left; white-space:nowrap;"><a href="show_tickets.php?<?php echo $query; ?>custom1"><?php echo $hesklang['customer']; ?></a></th> "
on line 281 insert " <td class="$color">$ticket[custom1]</td> "
ciao