Having Issues Installing

Helpdesk for my helpdesk software

Moderator: mkoch227

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tnnetworks
Posts: 1
Joined: Mon Aug 20, 2007 6:19 pm

Having Issues Installing

Post by tnnetworks »

Script URL:www.tnnetworks.com/support
Version of script:0.94
Hosting company:JTLNET.COM
URL of phpinfo.php:http://www.tnnetworks.com/phpinfo.php
URL of session_test.php:http://www.tnnetworks.com/session_test.php
What terms did you try when SEARCHING for a solution: I searched for mysql problems.

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When installing I created my database and my database user. I go through the install and when it comes time for me to enter the database and database username and password it does not like my password. It says it cannot connect to the database. If I use a blank password on my database user the install goes on. I read something about password issues with mysql Can anyone provide any help?
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

You should get the correct database info from your host, no one here knows it.
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