warning: unknown() errors....

Helpdesk for my helpdesk software

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sheltonjb
Posts: 1
Joined: Sun Jul 01, 2007 3:31 pm

warning: unknown() errors....

Post by sheltonjb »

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hi, just downloaded the script and followed all the install instructions but get this little batch of errors...

Warning: Unknown(): open_basedir restriction in effect. File(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php) is not within the allowed path(s): (/home/chooseac:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: Unknown(): open_basedir restriction in effect. File(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php) is not within the allowed path(s): (/home/chooseac:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: (null)() [function.include]: Failed opening '/home/shel7890/public_html/scripts/php/helpdesk/install/index.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0
Last edited by sheltonjb on Wed Oct 29, 2008 8:53 am, edited 1 time in total.
Shelton
Outpack
Posts: 23
Joined: Sat Jun 02, 2007 1:34 am

Post by Outpack »

Klemen
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Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

You will probably need to contact your host with that error to see what the exact problem is, but has something to do with PHP safe mode on your server.
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Outpack
Posts: 23
Joined: Sat Jun 02, 2007 1:34 am

Post by Outpack »

Klemen Stirn wrote:but has something to do with PHP safe mode on your server.
yes, and especially open_basedir in the vhost
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