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hi, just downloaded the script and followed all the install instructions but get this little batch of errors...
Warning: Unknown(): open_basedir restriction in effect. File(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php) is not within the allowed path(s): (/home/chooseac:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0
Warning: Unknown(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php): failed to open stream: Operation not permitted in Unknown on line 0
Warning: Unknown(): open_basedir restriction in effect. File(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php) is not within the allowed path(s): (/home/chooseac:/usr/lib/php:/usr/local/lib/php:/tmp) in Unknown on line 0
Warning: Unknown(/home/shel7890/public_html/scripts/php/helpdesk/install/index.php): failed to open stream: Operation not permitted in Unknown on line 0
Warning: (null)() [function.include]: Failed opening '/home/shel7890/public_html/scripts/php/helpdesk/install/index.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in Unknown on line 0
warning: unknown() errors....
Moderator: mkoch227
warning: unknown() errors....
Last edited by sheltonjb on Wed Oct 29, 2008 8:53 am, edited 1 time in total.
Shelton
You will probably need to contact your host with that error to see what the exact problem is, but has something to do with PHP safe mode on your server.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools