Customer login system and ticket panel

Helpdesk for my helpdesk software

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cloznox
Posts: 7
Joined: Thu Dec 21, 2023 11:04 am

Re: Customer login system and ticket panel

Post by cloznox »

ranfur8 wrote: Tue Jan 23, 2024 3:10 pm I recommend setting up an httacess password for the Hesk directory. It's way easier and more secure to do it like that than to run random php code on your servers.
Ok thanks for the suggestion.
With this script I can also customize the login graphics.
With htacces I think it can't be done.
ranfur8
Posts: 8
Joined: Wed Aug 16, 2023 11:21 am

Re: Customer login system and ticket panel

Post by ranfur8 »

httacess uses the browser client design language to draw the login prompt.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer login system and ticket panel

Post by Klemen »

I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.

The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready.
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cloznox
Posts: 7
Joined: Thu Dec 21, 2023 11:04 am

Re: Customer login system and ticket panel

Post by cloznox »

Klemen wrote: Tue Jan 23, 2024 4:45 pm I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.

The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready.
OK thank you. :)
ranfur8
Posts: 8
Joined: Wed Aug 16, 2023 11:21 am

Re: Customer login system and ticket panel

Post by ranfur8 »

I agree that a .htaccess protected directory might be a better (more reliable and well-tested) solution here.

The Hesk update is mostly done (except some minor known issues), but still have a lot of testing to do. We will be releasing a beta version when ready
Are there any updates on the progress of that update? I can't wait to ditch the htaccess login prompt.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer login system and ticket panel

Post by Klemen »

It was more complicated than initially anticipated (because we want to preserve the "no login" feature as an option), but we're getting there. I'm 90% confident the beta will be out in April.
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cloznox
Posts: 7
Joined: Thu Dec 21, 2023 11:04 am

Re: Customer login system and ticket panel

Post by cloznox »

Klemen wrote: Fri Apr 05, 2024 9:19 am It was more complicated than initially anticipated (because we want to preserve the "no login" feature as an option), but we're getting there. I'm 90% confident the beta will be out in April.
Hi Klemen,
I wanted to know if this new function is also available with local installation or only in the cloud?
Thank you.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer login system and ticket panel

Post by Klemen »

It will be available for everyone.
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cloznox
Posts: 7
Joined: Thu Dec 21, 2023 11:04 am

Re: Customer login system and ticket panel

Post by cloznox »

Klemen wrote: Wed Apr 10, 2024 10:09 am It will be available for everyone.
Perfect. Thank you
ranfur8
Posts: 8
Joined: Wed Aug 16, 2023 11:21 am

Re: Customer login system and ticket panel

Post by ranfur8 »

Good day! Just checking in to see if there are any news on that update. Also, will it include just the customer login feature or will it be a major update with many features?

Thanx for your amazing work!
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer login system and ticket panel

Post by Klemen »

We don't have any updates right now. When it is available, I will post it on the forum and our X account.
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Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: Customer login system and ticket panel

Post by Klemen »

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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