How to add an image to an KB article?

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Konafets
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Joined: Mon Jul 26, 2021 9:15 am

How to add an image to an KB article?

Post by Konafets »

What terms did you try when SEARCHING for a solution: image, add image to article

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I like to add an inline image to an KB article by drag and drop, but I get an error "Dropped file type is not supported." Do I missed a setting somewhere?

I tried PNG and JPG.

Kind regards
Stefano
Klemen
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Joined: Fri Feb 11, 2005 4:04 pm

Re: How to add an image to an KB article?

Post by Klemen »

You will need to upload the image somewhere, then link to it (click the "Insert/Edit image" button, the third one from the right).
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Konafets
Posts: 3
Joined: Mon Jul 26, 2021 9:15 am

Re: How to add an image to an KB article?

Post by Konafets »

What is the reason for this restriction? Do you plan to add an image upload into the editor?
Klemen
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Re: How to add an image to an KB article?

Post by Klemen »

The reason is there is always a slight possibility of exploiting vulnerabilities by uploading images with hidden PHP code which a non-properly configured server executes.

We will look into making it more user-friendly in the future though.
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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