Problem with email notifications

Helpdesk for my helpdesk software

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Markco
Posts: 18
Joined: Mon Jun 22, 2009 10:05 am

Problem with email notifications

Post by Markco »

Version of script: 2.87
URL of phpinfo.php: https://contact.diableonline.info/phpinfo.php
URL of session_test.php: https://contact.diableonline.info/session_test.php

Hello,

I am using version 2.87 and we are having a problem with email notifications. Error message "Note: Could not send email notifications. Please notify webmaster at" with php sendmail and smtp.

In settings email: test connection smtp is ok

Please help me solve this problem

Greetings

Marco
Sorry, I use a French / English on-line translator
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Problem with email notifications

Post by Klemen »

Hard to say without access to the server.

One thing to check is what your "From" email is set to in Admin panel > General tab. Make sure it is the same email address as the one under "SMTP Server" settings - some servers will return an error if you try to send from one account, but "From" is set to another account (email).
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