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hi
Is there any way to get some custom field extra.
I need a couple more fields.
many thanks
more custom fields?
Moderator: mkoch227
Re: more custom fields?
Are you using the latest version? It supports up to 50 custom fields.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: more custom fields?
O_O 50?
i have 2.7.2 version.. I think that's the last one, right?
and i only see 20 custom fields.
Am I making a mistake?
thank you!!!
i have 2.7.2 version.. I think that's the last one, right?
and i only see 20 custom fields.
Am I making a mistake?
thank you!!!
Re: more custom fields?
Ahh
I see the table hesk_custom_fields that does have 50 ... I was referring to the custom fields that appear when you create a new ticket, there are 20 fields that you can fill out.
I do not know how I can use / bind / fill those 50 custom fields when creating tickets because they do not appear on the form.
Thank you!!
I see the table hesk_custom_fields that does have 50 ... I was referring to the custom fields that appear when you create a new ticket, there are 20 fields that you can fill out.
I do not know how I can use / bind / fill those 50 custom fields when creating tickets because they do not appear on the form.
Thank you!!
Re: more custom fields?
You should be able to add more custom fields by going to Tools --> Custom Fields in the admin panel (example at http://hesk.com/demo/admin/custom_fields.php).
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: more custom fields?
Are you sure you have all files from 2.7.2 and not using an old version of admin_settings.php?
As mkoch227 pointed out, in 2.7.x the custom fields interface has been moved from Settings to the Tools > Custom fields page.
As mkoch227 pointed out, in 2.7.x the custom fields interface has been moved from Settings to the Tools > Custom fields page.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools