Hello,
I would like to display my list of ticket in the admin panel sort by category by defautl.
Do you have any idea how i can do that ?
Thank you.
Display ticket by category by default
Moderator: mkoch227
Re: Display ticket by category by default
When in admin panel:
1. in the "Show tickets" form select "More options" (if not already displayed)
2. in the "Sort by:" select "Category" (if not available, add "Category" to the list in Settings > Ticket list)
3. in "Options:" select "Make this my default view"
4. click "Show tickets"
1. in the "Show tickets" form select "More options" (if not already displayed)
2. in the "Sort by:" select "Category" (if not available, add "Category" to the list in Settings > Ticket list)
3. in "Options:" select "Make this my default view"
4. click "Show tickets"
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- Posts: 2
- Joined: Tue May 10, 2016 8:18 am
Re: Display ticket by category by default
Oh god i'm sorry i've been searching for this for days and never saw the default button.
thank you for the answer and sorry for the dumb question.
thank you for the answer and sorry for the dumb question.