HESK Time
Moderator: mkoch227
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- Posts: 142
- Joined: Sat Jun 22, 2013 9:24 pm
Re: HESK Time
Just tried, but nothing changes
Re: HESK Time
1. are you sure you are using unmodified 2.6.2 files?
2. can you upload the phpinfo.php file to your server and post a link to it (you can send it in a private message if you don't want it public)?
http://www.phpjunkyard.com/extras/phpinfo.zip
2. can you upload the phpinfo.php file to your server and post a link to it (you can send it in a private message if you don't want it public)?
http://www.phpjunkyard.com/extras/phpinfo.zip
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
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Re: HESK Time
Ahh, you should have said you use the "Mods for HESK" by Mike. It's an error there, not in the original HESK files.
You can fix it yourself by editing your admin/admin_ticket.php file.
1. Find:
2. Change it to :
I will also notify Mike so he corrects it in the code.
You can fix it yourself by editing your admin/admin_ticket.php file.
1. Find:
Code: Select all
hesk_date($note['dt']);
Code: Select all
hesk_date($note['dt'], true);
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
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- Posts: 142
- Joined: Sat Jun 22, 2013 9:24 pm
Re: HESK Time
It works
!!!
Great
Now the time works good.
Only if I open a ticket it says: Updated: 25-Mar-2015 18:43:44
In the notes it is ok now. Only on top it is still an hours too late

Great

Now the time works good.
Only if I open a ticket it says: Updated: 25-Mar-2015 18:43:44
In the notes it is ok now. Only on top it is still an hours too late

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- Posts: 142
- Joined: Sat Jun 22, 2013 9:24 pm
Re: HESK Time
I changed hesk_date($ticket and hesk_date($ticket['lastchange into true
Now it works
Should I ask my host to change things??
Thanks so much for your help
Now it works
Should I ask my host to change things??
Thanks so much for your help

Re: HESK Time
The host doesn't have to change any time settings, time can be adjusted in HESK settings.
I can only provide support for the original HESK files, I'm not sure what else is missing in the mods or any custom modifications you have.
I can only provide support for the original HESK files, I'm not sure what else is missing in the mods or any custom modifications you have.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools