HESK Pop3 Fetching Odd Error

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batman613
Posts: 5
Joined: Sun Feb 01, 2015 4:17 am

HESK Pop3 Fetching Odd Error

Post by batman613 »

Script URL:
Version of script: 2.5.5 with Mods for Hesk 1.70
Hosting company: ipage
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Several

Write your message below:

Setup Hesk POP3 Fetching, when attempting to run script I get:

Error: 2 it was not specified a valid hostname

Turned on debug mode - no details other than that. Turned off debug - same result.
Test connection works fine / no errors.
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: HESK Pop3 Fetching Odd Error

Post by mkoch227 »

If you use a regular HESK installation without Mods for HESK, do you encounter the same issue?
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
batman613
Posts: 5
Joined: Sun Feb 01, 2015 4:17 am

Re: HESK Pop3 Fetching Odd Error

Post by batman613 »

Yes sir, no change with/without the installation of Mods.
I find the error output just very strange.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: HESK Pop3 Fetching Odd Error

Post by Klemen »

This error message shows when the POP3 Host ($hesk_settings['pop3_host_name']) is empty.

Make sure you enter a POP3 host and if you have, upload original HESK files.
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batman613
Posts: 5
Joined: Sun Feb 01, 2015 4:17 am

Re: HESK Pop3 Fetching Odd Error

Post by batman613 »

Checked the $hesk_settings['pop3_host_name'] - exists in all locations.
Still receive same error.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: HESK Pop3 Fetching Odd Error

Post by Klemen »

The only way I can recreate this error is by leaving that setting empty.

Try this:

- create a test folder on your server (for example "hesktest")
- install a clean version of HESK inside
- give it a try
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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