Additional fields and their translation

Helpdesk for my helpdesk software

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piotrredel
Posts: 1
Joined: Mon Feb 02, 2015 12:56 pm

Additional fields and their translation

Post by piotrredel »

Hi everyone ,

We test the notification system in our company HeskDesk.
We did run into a problem with the additional fields Custom1 ...... custom20.
Custom fields are not translated when you change the language on the page. Can it be changed , so that the language is selected, the ticket area , explained Custom1 fields .... custom20 .

Sorry for my English, but I can understand what I have a problem

Best Regards
PiotrekR
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Additional fields and their translation

Post by mkoch227 »

AFAIK, this is not an available feature in HESK. However, a collection of modifications I created does have a "multilanguage custom field" option, which converts the names of the custom fields to language file "keys". Maybe it will work for you? http://mods-for-hesk.mkochcs.com
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
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