Does it actually work with Hesk 2.5.5?

Forum dedicated to Mods for HESK created by Mike Koch

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batman613
Posts: 5
Joined: Sun Feb 01, 2015 4:17 am

Does it actually work with Hesk 2.5.5?

Post by batman613 »

Have spent the last 4 hours installing/reinstalling, even trying older versions then upgrading to 1.7 with no luck, Hesk 2.5.5, does it even work?

Always getting account not active on admin panel, and cannot create tickets do anything database related.
Table hesk_denied_ips issues, constant issues one after another, if it does work with 2.5.5 what is the more in-depth details to making it work?
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Does it actually work with Hesk 2.5.5?

Post by mkoch227 »

It sounds like you never executed the installation. Set $hesk_settings['debug_mode'] = 1 in hesk_settings.inc.php and run a clean installation. Some users have reported an issue with the installation procedure not automatically redirecting to the next set of database scripts. If you fall into that group, a workaround is available at viewtopic.php?f=19&t=4905&start=165#p22551. A fix for this will be released as part of Mods for HESK 2.0.0 beta 1.
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
batman613
Posts: 5
Joined: Sun Feb 01, 2015 4:17 am

Re: Does it actually work with Hesk 2.5.5?

Post by batman613 »

Your the best, thanks, clicked each one as detailed and worked flawlessly.
Thanks again.
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