I want to make HEST private

Helpdesk for my helpdesk software

Moderator: mkoch227

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xsamir
Posts: 1
Joined: Wed Apr 23, 2014 9:05 am

I want to make HEST private

Post by xsamir »

Script URL: http://tawuni.com/hesk/
Version of script: 2.5.3
Hosting company: esaj.sa


Write your message below:
I'm using HESK for my company employees to put they requests and querys , So I don't want from any one to submit ticket unless he have username and password.
How can I make it private?
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: I want to make HEST private

Post by Klemen »

HESK doesn't have customer accounts. In fact, it was built specifically for the purpose NOT to use/require them.

To achieve this you can either password-protect the entire help desk with a username/password (for example using htaccess) or switch up to a system that support customer accounts.
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hostwebservice.com
Posts: 45
Joined: Mon Dec 18, 2006 3:20 pm

Re: I want to make HEST private

Post by hostwebservice.com »

Easiest way is to protect that folder "hesk" with username and password so only those who have "hesk" password access can login and send tickets

Marino
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