Data truncated for column 'rating' at row 1

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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Data truncated for column 'rating' at row 1

Post by lupolo »

I have moved my site to a other server a few weeks ago ..

No i want to merge two tickets together and the following failure will popup:

Data truncated for column 'rating' at row 1


All other function works oke.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Data truncated for column 'rating' at row 1

Post by Klemen »

Can you turn Debug mode to ON and copy the entire error message that shows?
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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Re: Data truncated for column 'rating' at row 1

Post by lupolo »

Fout:

Het lukt niet SQL te draaien: INSERT INTO `hesk_replies` ( `replyto`,`name`,`message`,`dt`,`attachments`,`staffid`,`rating`,`read` ) VALUES ( '2963', 'Guy', 'Beste,
\r\n
\r\nIk zie het mogelijk al! Het lijkt dat de pasjes volgorde niet klopt!
\r\n
\r\nIk zie namelijk maar 1 klant en dan wel met pasnummer:
\r\n
\r\nL00379
\r\nL00377
\r\nL00378
\r\n
\r\nMoeten we kijken hoe dit opgelost kan worden.
\r\n
\r\nexport: (komplete string aanleveren)
\r\n00000070006102580<pasnummer>
\r\n
\r\nimport: (alleen pasnummer filteren)
\r\n12,5 (vanaf positie 12 5 lang)
\r\n
\r\nZouden jullie bij Extendas kunnen navragen of dit zo goed is?
\r\n
\r\nps.
\r\n
\r\nHet ticket systeem staat onder ticket (gewoon op klikken)
\r\n
\r\nMet vriendelijke groet,
\r\nYours sincerely,
\r\n
\r\nGuy Cramer', '2013-05-13 15:05:24', '', '2', '', '1' )
MySQL zegt:
Data truncated for column 'rating' at row 1



WAARSCHUWING
Debug mode staat aan. Overtuig jezelf ervan dat debug mode uit staat wanner je HESK helemaal ge�nstalleerd hebt en in gebruik neemt.
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: Data truncated for column 'rating' at row 1

Post by Klemen »

Does it help if you upload this file into your "inc" folder (replace original admin_functions.inc.php file):
http://www.phpjunkyard.com/extras/242_merge_strict.zip
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

Re: Data truncated for column 'rating' at row 1

Post by lupolo »

That fixed the problem! Thank you!
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