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How to insert kb article link into new ticket msg body when some articles show up by kb suggestion?
how to insert kb link into ticket msg body
Moderator: mkoch227
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how to insert kb link into ticket msg body
Last edited by deserteagle369 on Mon Sep 24, 2012 5:37 am, edited 2 times in total.
Eagle
Life is a journey.
Life is a journey.
Re: how to insert kb link into ticket msg body
This would require modifications to the extent not supported by me.
However, I like the idea because it would allow to improve Knowledgebase articles. Will see if something can be added to the future versions.
However, I like the idea because it would allow to improve Knowledgebase articles. Will see if something can be added to the future versions.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Also browse for php hosting companies, read php books, find php resources and use webmaster tools