Adding bold text to emails . . .

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spamking
Posts: 9
Joined: Mon Mar 14, 2011 8:27 pm

Adding bold text to emails . . .

Post by spamking »

Is it possible to customize the font in the various emails sent by Hesk? I've had some support staff complain about the formatting and I thought maybe if the ticket details were in bold or italics that it might make the emails easier to read . . .

Thanks.
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Re: Adding bold text to emails . . .

Post by Klemen »

HESK emails are sent in plain text, so this is not doable unless you modify the source code to send out HTML emails (not something I support).
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spamking
Posts: 9
Joined: Mon Mar 14, 2011 8:27 pm

Re: Adding bold text to emails . . .

Post by spamking »

Bummer.

Thanks for the reply. Have a great weekend.
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