View existing ticket, also inform on Support e-mail

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lupolo
Posts: 214
Joined: Mon Apr 20, 2009 2:12 pm

View existing ticket, also inform on Support e-mail

Post by lupolo »

Hello,

Is it a easy fix wenn someone ask for his existing tickets also a email will be send to Support e-mail with this mail in the BCC?
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Re: View existing ticket, also inform on Support e-mail

Post by Klemen »

In index.php find

Code: Select all

hesk_mail($email,$hesklang['tid_email_subject'],$msg);
and below that add another line saying

Code: Select all

hesk_mail('your@email.com',$hesklang['tid_email_subject'],$msg);
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