Viewing notifications

Helpdesk for my helpdesk software

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RapsonS
Posts: 1
Joined: Mon Oct 17, 2011 8:53 am

Viewing notifications

Post by RapsonS »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Write your message below:

Hi,

As only a helpdesk administrator I don't have access to the above information, but am using the latest version of HESK.

A fantastic free script, thanks so much for creating it.

My question is - Why do my notifications appear in my inbox as plain text emails? I.e the text is all bunched together and the links do not work and it looksabitlikethisallthewaythrough?

On my managers machine however, it appears as a HTML email with the correct line breaks and clickable links.. Having to copy and paste the link isn't a major issue but it's slightly annoying.

Regards
Sean
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Viewing notifications

Post by Klemen »

All HESK emails are sent out as plain text, it then depends on the email client on how it displays it. If the textappearslikethis then your email client most likely isn't displaying the mail correctly, try using an alternative client to read mail.
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